Building out a template for email notifications

I am working on an email template for emails Managers will receive when someone submits an Urgent Change Control. I am struggling with the some of the fields in the Change Request getting them into the email to the Managers. I want to include as much information
about the Change Request as I can so they can Approve or Reject from the email by replying to the Service Manager mailbox, and do not have to use the Console to see the details.
I am in the Templates node under Administration --> Notifications
Below is just a sample of my template so you can see what I am doing.
Message body
Change request $Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem']/Property[Type='WorkItem!System.WorkItem']/Id$: $Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity'
SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem']/Property[Type='WorkItem!System.WorkItem']/Title$, created by $Context/Path[Relationship='WorkItem!System.WorkItemCreatedByUser' TypeConstraint='System!System.User']$?$DisplayName$?, requires your
approval.
You can complete this request by replying to this message with [Approved] or [Rejected] in your message body (note the brackets).
Alternatively, you can complete the request by looking up Review Activity $Context/Property[Type='WorkItem!System.WorkItem']/Id$ under the Activity Management views in the Service Manager Console and manually approving or rejecting it there.
Title:
$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem']/Property[Type='WorkItem!System.WorkItem']/Title$
Change Request Description:
$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem']/Property[Type='WorkItem!System.WorkItem']/Description$
Start and End dates:
$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem']/Property[Type='WorkItem!System.WorkItem']/ScheduledStartDate$
$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem']/Property[Type='WorkItem!System.WorkItem']/ScheduledEndDate$
Now I can include things like the Title of the Change Request, The Description and Start and End Dates but I would like to add other fields such as:
On the Planning tab
Implementation Plan
Risk Assessment Plan
Test Plan
Back out Plan
When I click on Insert in the template builder, I get a list of items I can select. I have been experimenting with all different selections and nothing seems to work. Is it even possible to capture these fields in a Change Request into an email. I have done
things like copy the text from fields that do work like "Title" and then replaced /Title$ with something like /Backoutplan$ but that doesn't work.

Yes, it's possible. I have no idea if it can be done with the out of the box notification template wizard, though..
You're interested in the change request class, not the work item class. The CR class inherits from the WI class, but the properties you want are defined on the CR class. Therefore, the relationship paths you're using need to be restricted to the CR class
via the Type Constraint. To get the CR's implementation plan property, for example:
$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CRLib!System.WorkItem.ChangeRequest']/Property[Type='CRLib!System.WorkItem.ChangeRequest']/ImplementationPlan$
The trick is making sure the CRLib reference exists in your management pack. CRLib is just an alias for the System.WorkItem.ChangeRequest.Library management pack reference.
So, when you update your notification template, export the management pack that it's defined in and make sure you add that reference. Re-import the MP and test the notification.

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