BUS2089-CHANGEINTERACTIVE Method to call after Change Claim is clicked

Question

Hi,
In my workflow, i have one decision task, in which the approver, either can approve, reject or change claim, this approval screen is called via UWL, which in turn calls the Abap webdynpro application.
If they choose change claim button, after the current screen is closed, then i'm triggering another work item in the uwl, which will go to PR05 screen to change and save.
The above steps, i want to make it like this:
When Change Claim is clicked, i need to call the BUS2089-CHANGEINTERACTIVE method and the approver do the changes and save it.
So all will be under one task, instead of two different task, which will avoid the approver to go to UWL twice.
Please any suggestion on this?

Answer 1

When Change Claim is clicked, i need to call the BUS2089-CHANGEINTERACTIVE
method and the approver do the changes and save it.
If i understood correctly then you want to do some thing like
1. As soon as the end user clicks on the Change claim button you want to call the BOR method CHANGEINTERACTIVE right, which will even take care of saving the claim.
2. so , what i would like to suggest is that , try to create a task by using the BOR BUS2089 and include the method CHANGEINTERACTIVE , from PFTC txn any way it would be a dialog transaction.
3. INclude the newly created task under the outcome Change Claim , now as soon as the end user clicks on the button change claim then the new ly created task will be executed by having the user interaction.... so as soon as the end user interaction is done you changed claim is saved and your requirement of having one workitem and over coming of how to call screens will also be resolved