Business Catalyst Help | Manage customer records

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/sbo/customer-database.html

Hi,
Access the case and hit "edit", you'll be able to select the status "closed" http://screencasteu.worldsecuresystems.com/AP/2013-08-13_1138.png
which should then be properly reflected in the case list: http://screencasteu.worldsecuresystems.com/AP/2013-08-13_1139.png
Kind Regards,
Alex

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