Why will Creative Cloud not open on my laptop? It just flashes for a second (after clicking on it) but will not launch. Thanks
I just updated to Mavericks on my laptop & tried to launch CC. After double clicking on the app it will not launch. What do I need to do in order to make this launch. Thanks
We can't know. You have not provided any proper technical information like what operating system and what hardware.
Mylenium
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Can any one help. How do i get my google app to open on my iphone? It just flashes up but does not open. I have deleted this app, and backed and restored and downloaded again but has not made any difference. Thanks.
Tap Settings > General > Reset > Reset All Settings
Then restart your iPad.
See if that makes a difference. -
Will Creative Cloud apps run on a laptop with an Intel Celeron N2820 processor?
I need to know if my Creative Cloud apps, specifically Photoshop, Illustrator and Dreamweaver, will run on a laptop with these specs:
Intel® Celeron® processor N2820
Features a 1MB cache and up to 2.39GHz processor speed.
4GB DDR3L memory
For multitasking power, expandable to 8GB.
Battery Type6-cell lithium-ion
Display TypeHigh-definition widescreen LED-backlit TFT with TruBrite technology (1366 x 768)
Screen Size (Measured Diagonally)15.6"
Cache Memory1MB
System Memory (RAM)4GB
System Memory (RAM) Expandable To8GB
Type of Memory (RAM)DDR3L
Hard Drive TypeSATA (5400 rpm)
Computer Hard Drive Size500GB
Optical DriveDouble-layer DVD±RW/CD-RW
Optical Drive SpeedsDrive speeds not specified
Direct-Disc LabelingNo
Digital Media Reader or SlotsYes, digital media card reader
GraphicsIntel® HDYes, it supports all the necessary features, it just won't be particularly speedy or smooth in resource-hungry programs like PS.
Mylenium -
I have a new X300 with a clean install of Windows XP (SP3) and all of the latest drivers from the Lenovo website. Whenever I click any of the three TrackPoint buttons, the TrackPad is not able move the mouse cursor for about 2 seconds. During this time, I can still move the cursor with the TrackPoint. I did not experience this behavior with my previous laptop, which was a ThinkPad T42 running Windows XP (SP2).
Thanks for any suggestions!I once installed XP using my great Unattended-selfmade-fullypatched-etc-DVDs (I call it Windows XP Ready to Go Edition) on my X300 and had zero problems. This is also based on SP3.
Perhaps the order of installing servicepack and several drivers is important.
I start off with an SP3-integrated installationof Windows XP, patch it fully first and then go on with driver updates (Chipset first, then ACPI, LAN, WLAN, Sound, Graphics, Input devices.
At least its possible to get it working flawlessly, my Installation proved that.
I WOULD NEVER RECOMMEND INSTALLING SP3 AS AN UPDATE, ONLY START FROM SCRATCH USING AN SP3-INTEGRATED SETUP. -
Why is Creative Cloud blank when I open it and now it disappears from my desktop and taskbar?
Why is Creative Cloud blank when I try to open it and now it disappears from my desktop and taskbar?
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may also help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
I am nearly out of iCloud storage but I have over 3 gb on my iPad. I just bought a game that requires 1.5 gb but will not download to my iPad because it says that there's not enough storage in the cloud. Why can't I just download the game to my iPad?
That file could be set as a Launch Agent or Daemon in your ~/Library or /Library, You could try to look for it or Safeboot your computer and then empty the trash. Safebooting disables Launch Agents/Daemon and Third Party Kernal extensions. Here's the article to Safeboot OS X: What is Safe Boot, Safe Mode? - Apple Support
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Why is Creative Cloud not installing?
I'm trying to download a trial of Indesign... after initialising the download a Creative Cloud window opens but does not display anything and the progress bar gets stuck. I downloaded a Photoshop trial 2 days ago without any issues, so Please, if someone has a suggestion here, I'd appreciate it... Thanks, Eva
Hi serenity,
Please specify the OS you are using. Do you see any error message.
Regards,
Romit Sinha -
Firefox will not open on my lap top
No, nothing at all happens. Once clicked the 'circle' that suggest it is loading appears (if that makes sense) but no, nothing
Many thanks.
Can you check something for me please?
Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.
Now try to launch iTunes.
Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)? -
I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?
I had a year long CC membership that expired at the beginning of the October.
After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message. -
Why has Creative Cloud taken over licencing for Creative Suite 6?
My company purchased a licence for Creative Suite 6 Standard Design back in 2012. More recently we also bought a Creative Cloud subscription for another purpose. Now whenever we try to open Acrobat Pro X, or any of the CS6 applications they also tell us we can't use them because Creative Cloud is in use elsewhere. Why are these two things even connected? How can we decouple these licences?
I have just learn't that certain editions of Creative Cloud software (eg Adobe Illustrator) is different to the retail version. It has more functionality and has a higher version number.
Correct.
First question - are the files cross compatible so I can still open files of either version in either of the environments?
Yes 100% compatible.
Second question - Why are full price paying customers not getting the extra features?
Marketing.
Adobe wants everyone to join the Creative Cloud so they're progressively adding features to the Cloud versions to make the Cloud offerings more and more compelling until perpetual licensed customers submit.
I heard on Adobe TV on a web seminar that part of the reason is because its easier to apply updates to the versions on the creative cloud... which i thought was just utter rubbish.
Not easier, just quicker. In short, it's marketing again.
Adobe is simply trying to say that instead of inventing new features then collecting them and rolling them into a dot release or a .5 release, they can be progressively released via a Cloud update immediately i.e Cloud customers can get them earlier.
Convinced to join the Cloud yet? -
Creative Cloud App open and close / crash immediately.
Creative Cloud App open and close immediately on mac book pro.
There is no error message.
I just see cloud icon on top bar for few second and the it disappear and nothing happened.
What I done:
reset and reinstal the CC App few times
uninstall CC App and run a Adobe Cleaner Tool and clean CC App. The install again
I have CS6 still installed on Mac and can't uninstall right now.
MacBook Pro
15-inch, Mid 2012
Processor 2.3 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 512 MB
Software OS X 10.8.3 (12D78)
Any solution ?Hi Harvester,
I've been having this issue for a while, and I FINALLY got it to work. For what it's worth, here's what I did.
I was trying to send files from my laptop to my desktop and for some reason i saw that my desktop couldn't find my laptop. I went to the Sharing settings and saw that under my "Computer Name" there was nothing there. This may have happened due to my upgrade to Mavericks. Once I placed filled that info in, and restarted my laptop. Lo and behold, Creative Cloud and Growl started working side by side again
This may not be your issue, but I thought I'd pass it along. -
Why does Creative Cloud Desktop block when updating fails?
Actually, this is a feature request: Don't block Creative Cloud Desktop's other functions (App Download/Install, File Synchronization) just because there is an update.
5 out 10 times updating fails at our facility, forcing us to reinstall the Creative Cloud App from a fresh download.
All this time files are not synched, apps are not updated. This applies to both Mac and Windows versions.
This is the tinyiest app of the Suite and it produces the most frustrations here – while the bigger applications (with installations in the GBs) run smoothly.That's what I get on a regular basis: Creative Cloud Desktop could not be updated.(Error code: 2) Contact support I will then download the latest Creative Cloud Desktop full install and install it manually. For every machine. Every now and then.
But more important: You now have several Cloud File Sync services on your desktop (Dropbox, Onedrive, Google Drive etc.) and they manage to update themselves automagically – or not. They won't stop functioning, only because they could not get a specific mini-bugfix. -
Why is creative cloud update failing to install?
I can not use my creative cloud because it keeps trying to install an update and fails. How do I solve this?
I hope I hqad the right fault, please let me know if not.
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x1608
Starttijd van toepassing met fout: 0x01d07e9d4b208f25
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
Rapport-id: 899e5f6e-ea90-11e4-9933-90fba63425e0
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x1210
Starttijd van toepassing met fout: 0x01d07e9ceda6f7c2
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x6f0
Starttijd van toepassing met fout: 0x01d07e9c70de8b54
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
De sessie ReadyBoot is beëindigd door de volgende fout: 0xC0000188
Tis is earlier:
De maximale bestandsgrootte voor de sessie ReadyBoot is bereikt. Het is
daardoor mogelijk dat gebeurtenissen verloren gaan (niet worden
geregistreerd) in het bestand C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl.
De maximale bestandsgrootte is momenteel ingesteld op 20971520 bytes.
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0xf98
Starttijd van toepassing met fout: 0x01d07e97f6a03cb9
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0xcc8
Starttijd van toepassing met fout: 0x01d07e979229c174
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
Do you need more? Please tell me.
I hope you can understand. It's Dutch.
2015-04-24 18:58 GMT+02:00 Brucgovn <[email protected]>:
Why is creative cloud update failing to install? created by Brucgovn
<https://forums.adobe.com/people/Brucgovn> in *Creative Cloud Download &
Install* - View the full discussion
<https://forums.adobe.com/message/7475697#7475697> -
New Mac OS Yosemite coming this fall. Will Creative Cloud work?
Apple is releasing the new OSX Yosemite this fall. Will Creative Cloud work without problems or will we be faced problems that Apple blames on Adobe or Adobe blames on the operating system?
Hi JGCreate2010,
Yes, Creative Cloud applications are working in new Mac OS Yosemite.
You can follow the link: Creative Cloud Help | Install, update, or uninstall apps is order to install the applications.
Let me know if it works or not.
Thanks,
Ratandeep Arora -
When will Creative Cloud apps be available for Android?
When will Creative Cloud apps be available for Android?
Well that's fine, but Adobe generally doesn't read this forum, and "feature requests" don't belong in this forum either.
Feature requests belong here: http://feedback.photoshop.com/photoshop_family
By the way, I'd be willing to bet a huge amount of money that Adobe already knows there is demand for Android support, they're not totally clueless there even though some people think they are clueless
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