BW install UME configuration error

Question

Hi experts
we tring to install nw2004s sr2 on our windows2003 64bit server. at steps 34 of 49 configurate UME ,there is an error return code 0 .
i checked the log files. it says
              Info: UME configurator
(com.sap.security.tools.UMConfiguratorLoad) called for action "setup"
PerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in  java.library.path
java.text.ParseException: cannot read MAC address from [
Windows IP Configuration
Host Name . . . . . . . . . . . . : BWSVR
Primary Dns Suffix  . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter ] using ipconfig /all
at com.sap.bc.krn.perf.PerfTimes.windowsParseMacAddress
(PerfTimes.java:1173)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:289)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)
at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)
at com.sap.tc.logging.UID.<clinit>(UID.java:59)
at com.sap.tc.logging.GUId.toString(GUId.java:46)
at java.lang.String.valueOf(String.java:2131)
at java.lang.StringBuffer.append(StringBuffer.java:370)
at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:216)
at com.sap.tc.logging.Log.writeInt(Log.java:864)
at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)
at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3171)
at com.sap.tc.logging.LogController.messageInternal
(LogController.java:2291)
at com.sap.tc.logging.LogController.logInt(LogController.java:2488)
at com.sap.tc.logging.LogController.logInt(LogController.java:2443)
at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2242)
at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:74)
at com.sap.tc.logging.LogController.addLog(LogController.java:1331)
at com.sap.tc.logging.PropertiesConfigurator.configure
(PropertiesConfigurator.java:1119)
at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:57)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init
(ConfigurationManagerBootstrapImpl.java:176)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>
(ConfigurationManagerBootstrapImpl.java:60)
at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)
at com.sap.security.tools.UMConfiguratorLoad.main
(UMConfiguratorLoad.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke
(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke
(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
getMacAddress() failed                                  **
trying to get mac address from                          **
file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\MAC_ADDRESS
Exception : CreateProcess: cat MAC_ADDRESS error=2
getMacAddress() failed                                  **
failed to get mac address with Runtime.getRuntime().exec( cat MAC_ADDRESS )
java.text.ParseException: cannot read MAC address for SAPSOL from [] using cat
MAC_ADDRESS
at com.sap.bc.krn.perf.PerfTimes.voidParseMacAddress(PerfTimes.java:1326)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:571)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)
at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)
at com.sap.tc.logging.UID.<clinit>(UID.java:59)
at com.sap.tc.logging.GUId.toString(GUId.java:46)
at java.lang.String.valueOf(String.java:2131)
at java.lang.StringBuffer.append(StringBuffer.java:370)
at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:216)
at com.sap.tc.logging.Log.writeInt(Log.java:864)
at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)
at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3171)
at com.sap.tc.logging.LogController.messageInternal
(LogController.java:2291)
at com.sap.tc.logging.LogController.logInt(LogController.java:2488)
at com.sap.tc.logging.LogController.logInt(LogController.java:2443)
at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2242)
at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:74)
at com.sap.tc.logging.LogController.addLog(LogController.java:1331)
at com.sap.tc.logging.PropertiesConfigurator.configure
(PropertiesConfigurator.java:1119)
at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:57)
at
com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init
(ConfigurationManagerBootstrapImpl.java:176)
at
com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>
(ConfigurationManagerBootstrapImpl.java:60)
at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)
at com.sap.security.tools.UMConfiguratorLoad.main
(UMConfiguratorLoad.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke
(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke
(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Suggested workaround:                                   **
create file C:\Program
Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\MAC_ADDRESS
with hostname and mac address in the following format:  **
BWSVR xx:xx:xx:xx:xx:xx
we have tried sap's suggestion. create a file  MAC_ADDRESS like that
however, it doesn't work. and also we have tried to off the network card and restart many times. it  have no use either.
now what should i do let the installation go on
thanks
ying xie

Answer 1

Hi,
sorry it is not dev_col
exact file name is
dev_coll
open that file and check is there any error like mac_address fail.
if there is no any error , then retry your installtion .
Thanks
Anil