C410A All in One disappears from my Printers list.

Every couple of days the Printer disappears from the "Printers and Faxes" menu. Printer is still under warranty and calls to HP have been frustrating. Each time they have me uninstall all of the software which takes an hour and then reinstall it all over again. Problem never goes away. All of the software for this printer is still in the Add or Remove Programs menu when I look for it. This has happened four times!
Equipment is an HP Pavilion tower with Windows XP SP3
Cisco E4200 router.
Printer is wired Ethernet not wireless
Thanks.

Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). You can change the DHCP range of the router using its internal settings page.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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C410A All in One disappears from my Printers list.

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