C7000 wireless printing set up says offline

I have my existing Phontosmart C7200, I have it connected to my network, but when I actually go to print from my laptops it says printer offline??
What do I need to do to complete this set up?

To turn on wireless printer you need to check the printer cables and make sure that all connections are secure. Check whether any wireless printer cable is disconnected since this is the most common cause of offline printer cable. The second reason to solve this issue is you just turn off your wireless printer and wait for one or two minutes and turn it back on; this problem happens because of a certain glitch in your wireless network.
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  • Wireless Printing set up

    Hi,
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    Hello @MGTess!
    Thank you for posting on the HP Forums!
    I would be happy to provide some assistance regarding your HP Photosmart C4380 and wireless printing on the Mac.  If you have upgraded the modem then you will want to ensure the printer is reconnected to the Wi-Fi.  
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    Please post back and let me know if it worked for you!
    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

  • Trying to set up wireless printer. error message says: "wireless radio not working" help.....

    I have no knowledge of a "wireless radio" muchless of how to "turn it on"

    I think the printer's radio (the device it uses to communicate with your wireless router).
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    If that is not convenient, please contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
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    From the Brother web page noted above:
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  • Wireless laptop windows 7 says my hp photosmart 6510 is offline, but printer says connected

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    If you have a wireless router or DSL modem which uses DHCP to assign network addresses, check whether your printer's assigned address has changed since you set it up. Windows 7 printer setup has a command for updating that, but it would be better to reserve a specific address so it doesn't change in future. See http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/how-to-change-printer-ip-addre...

  • HP PhotoSmart 6520, Printer offline, Wireless printing from Windows 8.1 and others

    My parents own an HP PhotoSmart 6520. They have 3 or 4 computers. 1 Is connected to this printer via USB cable. 3 Are "connected" over wireless. The printer has the latest firmware updates according to checks from the printer front display.
    Problem is this:
    1) When first starting the printer, and the printer gets on the wifi network, all wifi-available devices can print to it over wifi. We are also able to browse to the printer config web pages to see status, and change configs as needed.
    2) After about 5 minutes of printer inactivity, all wireless clients can't print to the printer to print, and can't connect to the printer's web page. (The printer appears to be offline to each OS that uses WiFi to get Internet access.
    3) If we visit the printer control screen, physically attached to the pinter, find the network configuration, and choose to "turn off" wifi at the printer, then after off, "turn on" wifi and see an IP address get assigned, then all WiFi machines can print to the printer over WiFi. However, after 5 minutes, again, the printer is offline. No matter what or how much each WiFi-based machine sends to their printer queue/spool, the printer remains offline.
    4) If the USB-connected machine prints to the printer over USB, the printer once again becomes available over the wireless network.
    The work-around is terrible. (Cycle WiFi access every time they need to print from Wireless devices.)
    Things we have tried:
    1) This is running the latest firmware according to the WebService section request to check for upgrades. They are on the latest according to the results. (no help)
    2) DHCP was the initial config for network settings. I moved to a DHCP server configuration with static IP served by printer MAC address. (No help)
    3) I switched to totally static IP address, thinking it might be a DHCP lease-time/renewal issue, or custom vendor string issues or bug. (no help)
    4) Enabled/Disabled IPv6 even though they are on a NAT-ed network with only IPv4 support. (no help)
    5) Visited printer config with web broswer, and change energy saver setting from "5 minutes" to "15 minutes" because the ~5 minute window seemed like an approximate time limit. (No help)
    6) Enable/Disable other settings through the web and restart the printer. (No help.)
    7) Suggestions listed here: http://support.hp.com/us-en/product/HP-Photosmart-6520-e-All-in-One-Printer-series/5169038/model/516... (No help)
    In testing this, with static IP or not, from other machines, when we can print over WiFi to the printer, the IPv4 address is ping-able from peers on the network. After ~5 minutes pass, and the pinter goes "offline" there are no ping replies to the static or other IP address assigned to this printer. By all accounts, when the printer is "offline" it really is no longer on the WiFi network. Meanwhile, oter devices can ping each other. (All computers, smartphones, tablets, etc can all respond to ping.)
    None of the other devices suffer from dropped access to the WiFi and Internet.
    Suggestions?
    I do not have access to this right now, but I can walk my parents through whatever steps are needed to resolve this.
    Thanks!
    P.S. Other things tried:
    http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/If-your-printer-drops-off-your-network/...
    1) When online, generating report, reports online
    2) When offline, report reports that it is still associated with access point
    3) Printer is about 2 feet away from the access point it is communicating with and has max-bars showing signal strength.
    4) Channel allocation for WiFi was selected based on least used channel, and works very well for all other devices on this channel.
    5) There is only one accesspoint with the name it associates with.
    6) The only options for power-saving "auto-off" we see via web pages from printer are: 5 minutes, 10 minutes, and 15 minutes, and changing to 15 minutes does not allow the printer to remain online for 14 minutes -- it still goes offline to the network after ~5 minutes -- even agfter changing this settings and power cycling the printer.
    7) No wireless extender is being used.
    8) We tried static IP, Dynamic IP, and statically assigned DHCP served IP.
    Once printer is "offline" when visiting printer to tell printer to disable WiFi access, then re-enable it, all machines with items in their printer queue/spool *immediately* de-queue/de-spool their printer jobs to the printer.
    This is the closest description: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Photosmart-6520-goes-off-line/td-p/324... Where is that patch?

    Hi @TheSynAck,
    I see you are using a Hot Spot, I believe we have found the reason for the connectivity issues. There may be a setting that needs to manually configured for the Hotspot to 'allow' your printer access. Also, hotspots may have limitations and restrictions that may cause connectivity issues.
    Take a look here: Setting up the Printer as a HotSpot, it shows a Laserjet but the same steps apply.
    Keep in mind that Hotspot connections are 'best effort' connections due to the issues of inconsistencies within the connection. They are not routers. Therefore, you may experience issues in the future when using the Hotspot for your connection. Usually a powercycle or hard reset of the HotSpot will resolve such issues.
    I would not recommend getting another Hot Spot as the connection is not guaranteed, you could however try a Wireless Router if you are looking to upgrade anyways.
    With the PS 6520 you also have the ability to print using the HP Wireless Direct printing option. Please click on the link below to get started:
    HP Wireless Printers - Printing with HP Wireless Direct
    I hope this gives you a better understanding of the intermittent connection issues.
    Thanks again,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Setting up my macbook pro to hp officejet 6000 wireless printer

    Having trouble getting my macbook pro (new) to print from printer.    Have USB plugged to printer and the wireless modem (no desktop setup).  Was able to intially print then it started showing printer not connected.   If I plug USB to the macbook vs. the wireless cable modem, I can print.  
    I do get an ip address.   
    Thank you.
    CEBD

    Hi CEBD,
    Thank you for your reply! As Mac OS X 10.10 was just released yesterday, there is currently no HP Software and Drivers for this Operating System! However, if your HP Officejet 6000 was previously connected to your network, all you should have to do is to add the printer as a wireless printer. Please see this guide, OS X Mavericks: Set up a printer. You can also watch this youtube video, Installing an HP Printer in Mac OS X Mavericks Using a Wired or Wireless Network Connection.
    Please see this post, Mac OS 10.10 Yosemite and HP Printer Support, by @Double-U-Dee.
    I would also take a look at this guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X, and follow the steps for 10.8 and 10.9.
    Hope this information is helpful, and have a great day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Wireless printer goes offline

    I recently purchased an HP Laserjet Pro CP 1025nw wireless printer.  If I turn off the printer it is offline when I turn it back on.  I left it on all night and it was offline this morning.  The only way to resurrect it is to uninstall and install the program.  When I attempt to download solutions, all I get is to uninstall the program - back to square one.  Has anyone else encountered this problem and discovered a fix?
    This question was solved.
    View Solution.

    Let's set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). You can change the DHCP range of the router using its internal settings page.
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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