Call details not up to date

How can it be possible for the usage/call details not to be current on 1 account but up to the minute on our other? Anyone else experiencing this problem. Will the account that's not accurate catch up?

haskel20 wrote:
All my lines are up to date except for one and it was up to date earlier today then now I cant get it even show any for the month of OCT, does the amount of times you look at it have anything to do with it cause I looked at that line alot today but I dont think that shold have anything to do with it. But I aint the verizon guru
Maybe you have entered a new billing period and the info for October is in the Invoice itself now. Log into MyVerizon, and click the "Home' Then click "View Bill"

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Error: 'BP category 1 does not fit the data in category 2'

Hi,
            i have written a program to create a contact person and the code for it is pasted below...when i run this program i get nothing but this message in the status bar 'BP category 1 does not fit the data in category 2'...can someone tell me wht the error means and y it is coming.
thanks:)
pushpa
*table for storing the line by line records in the excel file
TYPES: BEGIN OF TTAB,
        REC(1000) TYPE C,
       END OF TTAB.
DATA ITAB TYPE TABLE OF TTAB WITH HEADER LINE.
*variable for storing the name of the excel file to be uploaded
DATA UP_FILE TYPE STRING.
*data to be uploaded
TYPES: BEGIN OF TDAT,
        FLD1 TYPE BAPIBUS1006_CENTRAL_ORGAN-NAME1,
        FLD2 TYPE BAPIBUS1006_ADDRESS-STREET,
        FLD3 TYPE BAPIBUS1006_ADDRESS-CITY,
        FLD4 TYPE BAPIBUS1006_ADDRESS-REGION,
        FLD5 TYPE BAPIBUS1006_ADDRESS-POSTL_COD1,
        FLD6 TYPE BAPIBUS1006_ADDRESS-COUNTRY,
        FLD7 TYPE BAPIBUS1006_CENTRAL-PARTNEREXTERNAL,
       END OF TDAT.
DATA IDAT TYPE TABLE OF TDAT WITH HEADER LINE.
DATA: BUSINESSPARTNER TYPE BAPIBUS1006_HEAD-BPARTNER,
      CENTRALDATA TYPE BAPIBUS1006_CENTRAL,
      ORGANIZATION TYPE BAPIBUS1006_CENTRAL_ORGAN,
      ADDRESS TYPE BAPIBUS1006_ADDRESS,
      BAPIRETURN LIKE BAPIRET2 OCCURS 0 WITH HEADER LINE.
PARAMETERS P_FILE TYPE LOCALFILE.
AT SELECTION-SCREEN ON VALUE-REQUEST FOR P_FILE.
CALL FUNCTION 'KD_GET_FILENAME_ON_F4'
    EXPORTING
      STATIC    = 'X'
    CHANGING
      FILE_NAME = P_FILE.
START-OF-SELECTION.
UP_FILE = P_FILE.
CALL FUNCTION 'GUI_UPLOAD'
    EXPORTING
      FILENAME                = UP_FILE
    TABLES
      DATA_TAB                = ITAB
    EXCEPTIONS
      FILE_OPEN_ERROR         = 1
      FILE_READ_ERROR         = 2
      NO_BATCH                = 3
      GUI_REFUSE_FILETRANSFER = 4
      INVALID_TYPE            = 5
      NO_AUTHORITY            = 6
      UNKNOWN_ERROR           = 7
      BAD_DATA_FORMAT         = 8
      HEADER_NOT_ALLOWED      = 9
      SEPARATOR_NOT_ALLOWED   = 10
      HEADER_TOO_LONG         = 11
      UNKNOWN_DP_ERROR        = 12
      ACCESS_DENIED           = 13
      DP_OUT_OF_MEMORY        = 14
      DISK_FULL               = 15
      DP_TIMEOUT              = 16
      OTHERS                  = 17.
*writing out the contents of the internal table itab
LOOP AT ITAB.
    WRITE:/ ITAB-REC.
    CLEAR IDAT.
    SPLIT ITAB-REC AT CL_ABAP_CHAR_UTILITIES=>HORIZONTAL_TAB
                INTO IDAT-FLD1 IDAT-FLD2 IDAT-FLD3 IDAT-FLD4 IDAT-FLD5 IDAT-FLD6 IDAT-FLD7.
    APPEND IDAT.
ENDLOOP.
LOOP AT IDAT.
    MOVE: IDAT-FLD1 TO ORGANIZATION-NAME1,
          IDAT-FLD2 TO ADDRESS-STREET,
          IDAT-FLD3 TO ADDRESS-CITY,
          IDAT-FLD4 TO ADDRESS-REGION,
          IDAT-FLD5 TO ADDRESS-POSTL_COD1,
          IDAT-FLD6 TO ADDRESS-COUNTRY,
          IDAT-FLD7 TO CENTRALDATA-PARTNEREXTERNAL,
          '0001' TO CENTRALDATA-PARTNERTYPE.
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        PARTNERCATEGORY         = '1'
        CENTRALDATA             = CENTRALDATA
        CENTRALDATAORGANIZATION = ORGANIZATION
        ADDRESSDATA             = ADDRESS
      IMPORTING
        BUSINESSPARTNER         = BUSINESSPARTNER
      TABLES
        RETURN                  = BAPIRETURN.
    IF BAPIRETURN IS NOT INITIAL.
      READ TABLE BAPIRETURN INDEX 1.
      MESSAGE
        ID BAPIRETURN-ID
        TYPE BAPIRETURN-TYPE
        NUMBER BAPIRETURN-NUMBER
        WITH BAPIRETURN-MESSAGE_V1
        BAPIRETURN-MESSAGE_V2
        BAPIRETURN-MESSAGE_V3
        BAPIRETURN-MESSAGE_V4.
      EXIT.
    ENDIF.
    REFRESH BAPIRETURN.
    CLEAR BAPIRETURN.
    CALL FUNCTION 'BAPI_BUPA_ROLE_ADD'
      EXPORTING
      BUSINESSPARTNER = BUSINESSPARTNER
      BUSINESSPARTNERROLE = 'BUP001'
      DIFFERENTIATIONTYPEVALUE =
      TABLES
      RETURN = BAPIRETURN.
    IF BAPIRETURN IS NOT INITIAL.
      READ TABLE BAPIRETURN INDEX 1.
      MESSAGE
        ID BAPIRETURN-ID
        TYPE BAPIRETURN-TYPE
        NUMBER BAPIRETURN-NUMBER
        WITH BAPIRETURN-MESSAGE_V1
        BAPIRETURN-MESSAGE_V2
        BAPIRETURN-MESSAGE_V3
        BAPIRETURN-MESSAGE_V4.
      EXIT.
    ENDIF.
    CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
    WRITE:/ 'Business Partner ID:', BUSINESSPARTNER.
ENDLOOP.

Hi Pushpa,
         you can use following code to create relationships using BAPI. In this Business partner is organisatin. contact persion paramenter is person. other information related to relationship details
CALL FUNCTION 'BAPI_BUPR_CONTP_CREATE'
    EXPORTING
      BUSINESSPARTNER           = SEARCH_PARTNER
      CONTACTPERSON             = CONTACT_SAP
VALIDFROMDATE             = '00010101'
VALIDUNTILDATE            = '99991231'
DEFAULTRELATIONSHIP       =
ADDRESSGUID               =
      CENTRALDATA             = WA_CENTRAL_DATA
      ADDRESSDATA             = WA_ADDR_DATA
      TABLES
    BAPIADTEL                 = I_TEL_DATA
    BAPIADFAX                 = I_FAX_DATA
BAPIADTTX                 =
BAPIADTLX                 =
    BAPIADSMTP                = I_EMAIL_DATA
BAPIADRML                 =
BAPIADX400                =
BAPIADRFC                 =
BAPIADPRT                 =
BAPIADSSF                 =
BAPIADURI                 =
BAPIADPAG                 =
BAPIAD_REM                =
BAPICOMREM                =
     RETURN                    = I_RETURN
hope this will help you
Siva

Bi Dashboards issue works properly some times and after not display pointers data and give un expected error and throw login window

HI,
I have toff situation where we deployed bi dashboards in our site and it works some time and some times not,
and some times it keep loading and throw a login window.
works when
we restart performance point service and if not work
we re create secure store service and generated new key and create new pps service application
before that we stopped secure store and pps service using c.a in application server
we are using ssas for datasource to connect from dashboard designer
we have seperate server for ssas dbs
seperate application server running: pps service and secure store service
two web front ends: one of running secure store
1 Domain controller + central admin service running
some times after 4 -5 hours bi dashboards works , we dashboards not display data and throw un expected errors,
also when we try to connect using a dashboard designer from a seperate client machine in same domain ,we have same issue , we unable to connect to ssas datasource server, and if connect some times unable to deploy dashboards.
we tried every thin icreased server time out values in ssas server
:\Program Files\Microsoft SQL Server\MSAS10_50.MSSQLSERVER\OLAP\Config\msmdsrv.ini. in this location
and in
c:\program files\common files\microsoft shared\web server extensions\14\webclients\ppsmonitoringServer\client.config
maxStringContentLength="2147483647"
maxNameTableCharCount="2147483647"
maxBytesPerRead="2147483647"
maxArrayLength="2147483647"
maxDepth="2147483647" />
even we have same issue
is some thing happening when dashboards working some time and after some time not
is a secure store crashing or its still request pending in IIS and not authenticating to data soruce why
below are the logs
Here are the results of the log analysis :
server wfe1
09/01/2014 14:43:44.66 w3wp.exe (0x2128) 0x158C PerformancePoint Service PerformancePoint Services 39 Critical A PerformancePoint service application call was aborted by the caller. This may indicate the HttpRuntime executionTimeout for the Web Application
is configured to a value smaller than the DataSourceQueryTimeout for the PerformancePoint Service Application. 8bc44f14-acef-49bf-b1c1-2755ea7e6e24
09/01/2014 14:43:44.66 w3wp.exe (0x2128) 0x158C PerformancePoint Service PerformancePoint Services ef8z Critical ‏‏حدث
استثناء
أثناء عرض
عنصر ويب.
قد تساعد
معلومات التشخيص
التالية في
تحديد سبب
هذه المشكلة: Microsoft.PerformancePoint.Scorecards.BpmException: ‏‏لقد
انتهت
مهلة الطلب
أو تم
إجهاضها. تم
تسجيل تفاصيل
إضافية من
أجل المسؤول. ‏‏رمز
خطأ "خدمات PerformancePoint"
هو 20700. 8bc44f14-acef-49bf-b1c1-2755ea7e6e24
09/01/2014 14:43:44.66 w3wp.exe (0x2128) 0x158C SharePoint Foundation Runtime ba3q Medium Redirect to error.aspx?ErrorText=Request%20timed%20out%2E failed. Exception: System.Web.HttpException: The remote host closed the connection. The error code is 0x800704CD.
at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)     at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()     at System.Web.HttpResponse.Flush(Boolean finalFlush)
at System.Web.HttpResponse.End()     at Microsoft.SharePoint.Utilities.SPUtility.Redirect(String url, SPRedirectFlags flags, HttpContext context, String queryString) 8bc44f14-acef-49bf-b1c1-2755ea7e6e24
09/01/2014 14:47:32.69 w3wp.exe (0x2128) 0x2154 Web Content Management Publishing Cache 7363 Critical Object Cache: The super reader account utilized by the cache does not have sufficient permissions to SharePoint databases. To configure the account use
the following command 'stsadm -o setproperty -propertyname portalsuperreaderaccount -propertyvalue account -url webappurl'. It should be configured to be an account that has Read access to the SharePoint databases. Additional Data: Current default
super reader account: NT AUTHORITY\LOCAL SERVICE 78c107cd-0d4b-46f5-8e1a-0d9b4ebc7b29
09/01/2014 15:07:40.74 w3wp.exe (0x2128) 0x209C PerformancePoint Service PerformancePoint Services 20 Critical The user "i:Anonymous" attempted to access an item in the following location:
http://www.xxx.xxx.sa/ar-sa/Notary/Rspointer/Lists/PerformancePoint Content/28_.000 Verify that the location exists and that the user has the "Read Items" permission.
Exception details: Microsoft.PerformancePoint.Scorecards.BpmException: ‏‏لقد
انتهت
مهلة الطلب
أو تم
إجهاضها. تم
تسجيل تفاصيل
إضافية من
أجل المسؤول.     at Microsoft.PerformancePoint.Scorecards.Store.Dao.SPListItemDao.Get(ISPFcoCache cache, Guid webSiteID, RepositoryLocation location, SPListItem item)
at Microsoft.PerformancePoint.Scorecards.Store.Dao.SPListItemDao.Get(ISPFcoCache cache, Guid webSiteID, RepositoryLocation location)     at Microsoft.PerformancePoint.Scorecards.Store.SPDataStore.SPItemGet(RepositoryLocation location, String
spObjectTypeId) abf0263d-7333-4e4f-9cd4-a3a4dcb700c0
09/01/2014 15:13:25.92 w3wp.exe (0x2128) 0x18DC PerformancePoint Service PerformancePoint Services 20 Critical The user "i:Anonymous" attempted to access an item in the following location:
http://www.xxx.xxx.sa/ar-sa/Notary/Rspointer/Lists/PerformancePoint Content/218_.000 Verify that the location exists and that the user has the "Read Items" permission.
Exception details: Microsoft.PerformancePoint.Scorecards.BpmException: ‏‏لقد
انتهت
مهلة الطلب
أو تم
إجهاضها. تم
تسجيل تفاصيل
إضافية من
أجل المسؤول.     at Microsoft.PerformancePoint.Scorecards.Store.Dao.SPListItemDao.Get(ISPFcoCache cache, Guid webSiteID, RepositoryLocation location, SPListItem item)
at Microsoft.PerformancePoint.Scorecards.Store.Dao.SPListItemDao.Get(ISPFcoCache cache, Guid webSiteID, RepositoryLocation location)     at Microsoft.PerformancePoint.Scorecards.Store.SPDataStore.SPItemGet(RepositoryLocation location, String
spObjectTypeId) b35bf864-54f4-43fa-88a8-44cdf938bfa2
09/01/2014 15:11:10.87 w3wp.exe (0x2128) 0x1F88 PerformancePoint Service PerformancePoint Services 20 Critical The user "i:Anonymous" attempted to access an item in the following location:
http://www.xxx.xxx.sa/ar-sa/Courts/Bic/Lists/PerformancePoint Content/4_.000 Verify that the location exists and that the user has the "Read Items" permission.
Exception details: Microsoft.PerformancePoint.Scorecards.BpmException: ‏‏لقد
انتهت
مهلة الطلب
أو تم
إجهاضها. تم
تسجيل تفاصيل
إضافية من
أجل المسؤول.     at Microsoft.PerformancePoint.Scorecards.Store.Dao.SPListItemDao.Get(ISPFcoCache cache, Guid webSiteID, RepositoryLocation location, SPListItem item)
at Microsoft.PerformancePoint.Scorecards.Store.Dao.SPListItemDao.Get(ISPFcoCache cache, Guid webSiteID, RepositoryLocation location)     at Microsoft.PerformancePoint.Scorecards.Store.SPDataStore.SPItemGet(RepositoryLocation location, String
spObjectTypeId) 7cea0eb6-214f-4d7b-a6e7-97a0fe11c956
09/01/2014 15:11:40.87 w3wp.exe (0x2128) 0x2150 PerformancePoint Service PerformancePoint Services 20 Critical The user "i:Anonymous" attempted to access an item in the following location:
http://www.xxx.xxx.sa/ar-sa/Notary/Rspointer/Lists/PerformancePoint Content/162_.000 Verify that the location exists and that the user has the "Read Items" permission.
Exception details: Microsoft.PerformancePoint.Scorecards.BpmException: ‏‏لقد
انتهت
مهلة الطلب
أو تم
إجهاضها. تم
تسجيل تفاصيل
إضافية من
أجل المسؤول.     at Microsoft.PerformancePoint.Scorecards.Store.Dao.SPListItemDao.Get(ISPFcoCache cache, Guid webSiteID, RepositoryLocation location, SPListItem item)
at Microsoft.PerformancePoint.Scorecards.Store.Dao.SPListItemDao.Get(ISPFcoCache cache, Guid webSiteID, RepositoryLocation location)     at Microsoft.PerformancePoint.Scorecards.Store.SPDataStore.SPItemGet(RepositoryLocation location, String
spObjectTypeId) 4154222b-6ff0-4b64-81b8-d08501a19278
server wfe 2
09/01/2014 14:50:59.05 w3wp.exe (0x1294) 0x1D88 Web Content Management Publishing Cache 7363 Critical Object Cache: The super reader account utilized by the cache does not have sufficient permissions to SharePoint databases. To configure the account use
the following command 'stsadm -o setproperty -propertyname portalsuperreaderaccount -propertyvalue account -url webappurl'. It should be configured to be an account that has Read access to the SharePoint databases. Additional Data: Current default
super reader account: NT AUTHORITY\LOCAL SERVICE 382f711d-cdad-4c5d-be88-2e7d6f36dde2
09/01/2014 14:50:59.05 w3wp.exe (0x1294) 0x1D88 Web Content Management Publishing Cache 7363 Critical Object Cache: The super reader account utilized by the cache does not have sufficient permissions to SharePoint databases. To configure the account use
the following command 'stsadm -o setproperty -propertyname portalsuperreaderaccount -propertyvalue account -url webappurl'. It should be configured to be an account that has Read access to the SharePoint databases. Additional Data: Current default
super reader account: NT AUTHORITY\LOCAL SERVICE 382f711d-cdad-4c5d-be88-2e7d6f36dde2
09/01/2014 14:50:59.05 w3wp.exe (0x1294) 0x1D88 Web Content Management Publishing Cache 7363 Critical Object Cache: The super reader account utilized by the cache does not have sufficient permissions to SharePoint databases. To configure the account use
the following command 'stsadm -o setproperty -propertyname portalsuperreaderaccount -propertyvalue account -url webappurl'. It should be configured to be an account that has Read access to the SharePoint databases. Additional Data: Current default
super reader account: NT AUTHORITY\LOCAL SERVICE 382f711d-cdad-4c5d-be88-2e7d6f36dde2
09/01/2014 14:50:59.05 w3wp.exe (0x1294) 0x1D88 Web Content Management Publishing Cache 7363 Critical Object Cache: The super reader account utilized by the cache does not have sufficient permissions to SharePoint databases. To configure the account use
the following command 'stsadm -o setproperty -propertyname portalsuperreaderaccount -propertyvalue account -url webappurl'. It should be configured to be an account that has Read access to the SharePoint databases. Additional Data: Current default
super reader account: NT AUTHORITY\LOCAL SERVICE 382f711d-cdad-4c5d-be88-2e7d6f36dde2
In the Roiscan logs we get an error in regards to the English Language pack:
Review Items
============
Error:                       Product {90140000-1015-0409-1000-0000000FF1CE} - Microsoft SharePoint Foundation 2010 1033 Lang Pack: has unexpected
file state(s).
adil

chinnijagadeesh,
You suck!
Signed: The rest of the universe.
... and quit crossposting FFS... it really is quite annoying!

Original Caller Id not appearing in case of call transfer [UCCE 7.0]

Dear All,
Currently we have UCCE 7.0 Environment and we are facing an issue that when a call is transferred by an Agent A to another Agent B via different Call Flow, the Original Caller Id of the customer is not getting displayed on Agent B Phone, rather it shows the Caller Id of the Agent A who has transferred the call. Following are the details of scenario.
1. We have two different call flows of ICM scripts, lets Call it Call Flow A and Call Flow B.
2. A Call arrives to Call Flow A, goes into the SkillGroup Queue and Call is answered by Agent A and he can see the correct Callerd Id. When Agent A determines that the call is not related to his skills, so he transfers the Call to Call Flow B.
3. The transferred Call in Call Flow B goes into the Skill Group Queue and is answered by Agent B but the Agent B can't see the original Caller Id of the customer, rather he is presented with the Caller Id of Agent A who transferred the Call.
Our contact center staff complains that the issue was not there before, so we tried to verify this through past Screen Recordings found that their claim is correct.
We tried to trouble shoot this by collecting wireshark logs, but as our call volume is too high so we couldn't figure out which party has changed the Caller Id. We tried to make a guess that may be at CVP end the Caller Id has been changed, so when we tried to filter the IP addresses of CVP Servers in wireshark logs as source and destinations, so we found no results.
I just want to know what would be the best way to troubleshoot this issue. And does anyone know what may cause this issue to trigger suddenly. We still have plans to capture the wireshark logs again during off peak hours, but still i thought i may get a good advise on this forum.
Regards,
Yasir

Hi Yasir - Route Pattern 2xxxx which is routed to CVP is specially created for transfer scenario ? or accidentally some one created this.
whatever the reason is Route pattern taking priority and transferring calls to CVP which is considering transfer leg as NEW CALL instead of PRE-ROUTE call so obviously phone Extn which is transferring the calls will appear as ANI which we can verify the same from below logs since ICM losing the call control it cannot update initial call info here the same can be verified in PIM logs.
Since you already enabled N/W transferred in PIM and Script, Just delete the Route Pattern 2xxx which is pointing to CVP and make test calls and tranfer the same call to 20083 via CTI and let me know the result
You can also verify the TCD table in HDS DB for the call where Router call key will be same for initial and Transfer leg
deleting Route Pattern will resolve the issue, make some test call and observe the ANI for tranfer leg
If not collect the logs will verify the same, also pls update me TCD table for those failure calls
// Fresh call from PSTN (36600985)
Line 3174: 5774543: 10.149.26.36: Jan 01 2015 23:04:28.910 +0300: %CVP_7_0_SIP-7-CALL: {Thrd=Pool:SIP[1045172]} Matched 10047 to 10.149.26.35
Line 3175: 5774544: 10.149.26.36: Jan 01 2015 23:04:28.910 +0300: %CVP_7_0_SIP-7-CALL: {Thrd=Pool:SIP[1045172]} Using Local Static Route for sip:[email protected]
// Transfer call from 10047 using Route Pattern
Line 3559: 5774771: 10.149.26.36: Jan 01 2015 23:06:08.066 +0300: %CVP_7_0_SIP-7-CALL: {Thrd=DATAI.7} NEW CALL with guid=754ADE47912811E48D7897BD6DF783AA legid=754B7A6F-912811E4-8D7E97BD-6DF783AA dn=20083 ani=10047 uui=null calldate=Thu Jan 01 23:06:08 AST 2015 video=false
// Request from VG to CVP
5774793: 10.149.26.36: Jan 01 2015 23:06:29.878 +0300: %CVP_7_0_SIP-7-PARAM: {Thrd=DATAI.7} CALLGUID = 824B1BC0912811E4BDE75475D04FE580 LEGID = 824BB7E8-912811E4-8D8997BD-6DF783AA - [INBOUND]: ReqURI (DN) sip:[email protected]:5060 FromURI sip:[email protected] Video:false
// Final Agent Transfer
10.149.26.36: Jan 01 2015 23:06:32.550 +0300: %CVP_7_0_SIP-7-CALL: {Thrd=Pool:SIP[1045217]} Matched 10074 to 10.149.26.35
Using Local Static Route for sip:[email protected]
[OUTBOUND]: INVITE TO <sip:[email protected];transport=udp> FROM 10047 <sip:[email protected]:5060>

CRM To ECC Sold to party Communication Details Not populated in ECC

Hi All
i have one problem when we create sales order through crmd_order we need to give sold to party and ship to party numbers suppose like
8000002166 for both and status i keep as order created and in partner tab i i seem all partner funtions(sold to, ship to ,bill to, payer)with 8000002166
in header overivew i given posting date as feature date like 30-09-2013 then i try to save this order.
the order generated sucussfully but problem is i am not getting sold to party details in ECC when i check VA03 And open cretaed order in CRM and clicking on sold to party and i seem details for this but i am not getting communication details like telephone number and email id extension number.
for this sold to party we already maintained all communication details in CRM.When i open this sold to party BP i am able to see all details
didnt understand why these details not replicated to ECC?
We implemented one custom class there we implemented badi.
IF_EX_CRM_DATAEXCHG_BADI~CRM_DATAEXCH_AFTER_BAPI_FILL
i am not getting BAPI ADDRESS Table values into CT_BAPIADDR1
how can i send communciation details to ECC For sold to party?
The code part we follow like below
TYPES : BEGIN OF t_otc,                                                        " Type to create a table with the given columns.
          bpid            TYPE bu_partner,                                       " variable of store processed business partner ID's
          otcid           TYPE bu_partner,                                       " variable of store processed OTC ID's
          otcguid         TYPE bu_partner_guid,                                  " variable of store processed OTC GUID's
          address         TYPE bapibus1006_address,
          tel1_numbr      TYPE ad_tlnmbr1,
          tel1_ext        TYPE ad_tlxtns1,
          e_mail          TYPE ad_smtpadr,
          END OF t_otc.
*&                             V A R I A B L E S                         &*
DATA : lv_bp_payer      TYPE bu_partner,                                       " Variable To Cast the payer Id into BU_Partner data type.
         lv_partner_fct   TYPE crmt_partner_fct,                                 " Variable To Store Partner Function Number.
         lv_partner       TYPE bu_partner,                                       " Variable To Store Current Business Partner ID.
         lv_process_type TYPE crmt_process_type,                                " Variable to Store process type.
         lv_sales_org     TYPE crmt_sales_org,                                   " Variable to store sales org. name of order
         lv_dis_channel   TYPE crmt_distribution_channel,                        " Variable to store distribution channel of order.
         lv_division      TYPE crmt_division,                                    " Variable to store division of sales org. data.
         lv_role          TYPE comt_partner_parvw,                               " Variable to store retrieved role from FM.
         lv_role_value    TYPE parvw,                                            " Variable to store the role value of Partner Functions.
         lv_otc_guid      TYPE bu_partner_guid,                                  " Variable to store OTC GUIDs for the OTC ID.
         lv_otc_id        TYPE kunnr.                                            " Varaible to OTC ID revocered from Table.
DATA: lv_busspartner           TYPE bapibus1006_head-bpartner,
        lw_central_data          TYPE bapibus1006_central,
        lw_centraldata_person    TYPE bapibus1006_central_person.
*&                             W O R K A R E A S                         &*
DATA : lw_address       TYPE bapibus1006_address,                              " Work Area to store address recovered for BPID.
*Start of code change for Defect 904 Fix
         lw_tel           TYPE bapiadtel,
         lw_email         TYPE bapiadsmtp.
*End of code change for Defect 904 Fix
*&                          INTERNAL TABLES                              &*
DATA : li_otc           TYPE TABLE OF t_otc,                                   " Internal Table to Store the OTC IDs and BPS.
         li_values        TYPE          zconst_values_t,
*Start of code change for Defect 904 Fix
         li_tel           TYPE STANDARD TABLE OF bapiadtel,
         li_email         TYPE STANDARD TABLE OF bapiadsmtp.
*End of code change for Defect 904 Fix
*                       F I E L D - S Y M B O L S                         *
FIELD-SYMBOLS: <f_orderadm>      TYPE bad_orderadm_h_mess,
                 <f_otc>           TYPE t_otc,                                   " Field-Symbol to Read the OTC TABLE data.
                 <f_partner>      TYPE bad_partner_mess,                        " Field-Symbol of Partner Table For Looping.
                 <f_bapiparnr3>    TYPE bapiparnr3,                              " Field-Symbol to Store The Row of BAPIPARNR3.
                 <f_bapiaddr1>     TYPE bapiaddr1,
                 <f_orgman>        TYPE bad_orgman_mess,                         " Field-Symbol to Read the ORGMAN table.
                 <f_values>        TYPE zcr_const_values.
*&                             C O N S T A N T S                         &*
CONSTANTS : lc_program_name     TYPE progname      VALUE 'ZOTC',
               lc_param_payer      TYPE paramname     VALUE 'PAYER',              " Constant to Store Payer Parameter name.
               lc_ref_kind         TYPE crmt_object_kind VALUE 'A',
               lc_req_1            TYPE zrequest_no VALUE '1',
               lc_req_2            TYPE zrequest_no VALUE '2'.
* Retrieving the general and Common Data for a Order.
READ TABLE it_bus_trans_msg-orderadm_h INDEX 1 ASSIGNING <f_orderadm>.
IF sy-subrc EQ 0.
    lv_process_type = <f_orderadm>-process_type.
ENDIF.
* Reading the Orgnisation Details from ORGMAN Table.
READ TABLE it_bus_trans_msg-orgman WITH KEY ref_kind = lc_ref_kind ASSIGNING <f_orgman>.
IF sy-subrc EQ 0.
*   Storing the Sales Organisational Data to find the OTC_ID.
    lv_sales_org = <f_orgman>-sales_org.
    lv_dis_channel = <f_orgman>-dis_channel.
    lv_division = <f_orgman>-division.
ENDIF.
* Retrieving the partner function number for the payer by giving requirement no 2 and rule no 1.
CALL FUNCTION 'ZCRAN_GET_CONSTANT_VALUES'
    EXPORTING
      pi_program_name = lc_program_name
      pi_req_no       = lc_req_2
    IMPORTING
      po_const_values = li_values.
IF sy-subrc <> 0.
    RETURN.
ENDIF.
* Reading the value for the constant with the name as PAYER.
READ TABLE li_values WITH KEY param_name = lc_param_payer ASSIGNING <f_values>.
IF sy-subrc NE 0.
    RETURN.
ENDIF.
* Retrieving the Partner ID for the PAYER.
READ TABLE it_bus_trans_msg-partner ASSIGNING <f_partner> WITH KEY ref_partner_fct = <f_values>-constant_value.
IF sy-subrc EQ 0.
*   Storing the current partner ID.
    lv_bp_payer = <f_partner>-ref_partner_no.
ENDIF.
REFRESH li_values.
* Retrieving the Partner Function Number which are to be checked for replacing with the OTC ID with request no 1 and rule no 01.
CALL FUNCTION 'ZCRAN_GET_CONSTANT_VALUES'
    EXPORTING
      pi_program_name = lc_program_name
      pi_req_no       = lc_req_1
    IMPORTING
      po_const_values = li_values.
IF sy-subrc <> 0.
    RETURN.
ENDIF.
* Transferring the constant value to our table for Partner Fucntion.
LOOP AT li_values ASSIGNING <f_values>.
* Read Partner table for Header data and the reference partner function retrieved.
    READ TABLE it_bus_trans_msg-partner WITH KEY ref_kind = lc_ref_kind ref_partner_fct = <f_values>-constant_value ASSIGNING <f_partner>.
    IF sy-subrc EQ 0.
*     Storing Current Partner Function.
      lv_partner_fct = <f_partner>-ref_partner_fct.
*     Storing Current Partner No.
      lv_partner = <f_partner>-ref_partner_no.
*     Retrieving the Partner Role (R/3) for the current partner function of CRM.
      CALL FUNCTION

The problem is in the Lotus Notes security level, not in SAP.

Discoverer Viewer not showing correct data when scheduled

Hi All,
I have a bit of an ongoing issue and cannot find an answer through Oracle.
We have an issue that when a cross-tab workbook is run manually in Desktop this returns correct data, when scheduled in desktop it returns correct data in desktop, but when opening the scheduled workbook in viewer, incorrect and irrelevant data is returned
Here is a little information on the field that is not returning correct data;
The field is based on a calculation, the calculation (lets call BOB) contains PL/SQL function concatenated with an NVL calculation, this other calculation is a DECODE. I have been playing with changing the content of the BOB calculation, by removing the PL/SQL function and the DECODE calc from BOB and scheduling the report, the data is returned in viewer, in fact i've attempted one without the other and this still does not return the correct data.
This version of discoverer that is not returning data is V 10.1.2.50.05. I've tested this on a later environment with Discoverer V 10.1.55.26 and the data is returning correctly through the sceduled report in viewer.
My questions;
1. Has anyone ever come across something similar to this in version 10.1.2.50.05
2. Is there any detail available regarding what upgrading to 10.1.55.26 offers?
3. Know any workaround for using PL/SQL calculations in a scheduled workbook? I am aware that not aggregable items will not be returned in v11 when scheduling workbooks.
Many thanks in advance for any help.
Simon

Bumping this thread
Thanks
Si

Problem in alv grid display (it is not filtering the data in print preview)

Hi Every One,
Its very urgent for me to deliver this report ....
I applied sort criteria on my final internal table which is pupulated and then i passed to the function module...
when i execute the program it is showing me the perfect output..when i take a print preview it is not filtering the data instead it is showing me the normal uotput i.e..,without sort criteria...
here is the code plz go thru it and tell me were i am doing wrong...
i thank u one and all ...and plz debub the code on the system and let me know....
REPORT tracking-quotation NO STANDARD PAGE HEADING MESSAGE-ID zrv_message LINE-COUNT 65 LINE-SIZE 110.
                      Includes
This include contains declarations
INCLUDE ZMM_TRACKING_QUOTATION_T.
This include contains code for the performs
INCLUDE ZMM_TRACKING_QUOTATION_F.
AT SELECTION SCREEN                                                  *
AT SELECTION-SCREEN.
This perform will validate the fields
PERFORM f_validate_sel_screen.
                     Start-Of-Selection
START-OF-SELECTION.
This perform will read the values from the database.
PERFORM selection.
This perform will build the field catalogue
PERFORM f_build_catalogue.
This perform will build the sort
PERFORM f_event_sort.
This perform will build the layout
PERFORM f_build_layout.
This perform will build the event
PERFORM f_event_build.
This perform will build the comment
PERFORM f_comment_build.
This perform will display the list
PERFORM f_list_display.
          End-Of-Selection
END-OF-SELECTION.
*& Include           ZMM_TRACKING_QUOTATION_T                         *
           T a b l e s   D e c l a r a t i o n s                     *
TABLES: eban,
        ebkn,
        ekko,
        eket,
        lfa1,
        ekpo.
      Selection Screen Declaration
SELECTION-SCREEN BEGIN OF BLOCK b1 WITH FRAME TITLE text-100.
SELECT-OPTIONS: bednr FOR eban-bednr,
                ps_psp FOR ebkn-ps_psp_pnr,
                kostl FOR ebkn-kostl,
                erdat FOR ebkn-erdat.
SELECTION-SCREEN END OF BLOCK b1.
           Type Pools D e c l a r a t i o n s                        *
TYPE-POOLS: slis.
           V a r i a b l e s                                        *
DATA : rt_fieldcat TYPE slis_t_fieldcat_alv,
       i_layout     TYPE slis_layout_alv,
       i_event      TYPE slis_t_event,
       i_listheader TYPE slis_t_listheader,
       l_sort       TYPE slis_t_sortinfo_alv,
       wa_sort      TYPE slis_sortinfo_alv.
           I n t e r n a l T a b l e s                               *
DATA: BEGIN OF i_final_tab OCCURS 0,
      name1      LIKE lfa1-name1,
      banfn      LIKE eban-banfn,
      badat      LIKE eban-badat,
      bnfpo      LIKE eban-bnfpo,
      txz01      LIKE eban-txz01,
      menge      LIKE eban-menge,
      bednr      LIKE eban-bednr,
      frgdt      LIKE eban-frgdt,
      lfdat      LIKE eban-lfdat,
      ps_psp_pnr LIKE ebkn-ps_psp_pnr,
      bwbdt      LIKE ekko-bwbdt,
      aedat      LIKE ekko-aedat,
      lifnr      LIKE ekko-lifnr,
      ihran      LIKE ekko-ihran,
      ebeln      LIKE ekpo-ebeln,
      ebelp      LIKE ekpo-ebelp,
      plifz      LIKE ekpo-plifz,
      eindt      LIKE eket-eindt,
      END OF i_final_tab.
DATA: BEGIN OF itab OCCURS 0,
      name1      LIKE lfa1-name1,
      banfn      LIKE eban-banfn,
      badat      LIKE eban-badat,
      bnfpo      LIKE eban-bnfpo,
      txz01      LIKE eban-txz01,
      menge(17),
      bednr      LIKE eban-bednr,
      frgdt      LIKE eban-frgdt,
      lfdat      LIKE eban-lfdat,
      ps_psp_pnr LIKE ebkn-ps_psp_pnr,
      bwbdt      LIKE ekko-bwbdt,
      aedat      LIKE ekko-aedat,
      lifnr      LIKE ekko-lifnr,
      ihran      LIKE ekko-ihran,
      ebeln      LIKE ekpo-ebeln,
      ebelp      LIKE ekpo-ebelp,
      plifz      LIKE ekpo-plifz,
      eindt      LIKE eket-eindt,
      END OF itab.
*& Include           ZMM_TRACKING_QUOTATION_F                         *
**&      Form FIELDCAT_INIT
      text
     -->P_GT_FIELDCAT[] text
FORM f_build_catalogue.
DATA : ls_fieldcat TYPE slis_fieldcat_alv.
CLEAR ls_fieldcat.
ls_fieldcat-fieldname     = 'BANFN'.
ls_fieldcat-tabname       = 'itab'.
ls_fieldcat-seltext_m   = 'PR Number'.
ls_fieldcat-ref_tabname   = 'EBAN'.
ls_fieldcat-fix_column = ''.
ls_fieldcat-emphasize   = ''.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'BNFPO'.
ls_fieldcat-ref_tabname   = 'EBAN'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'BADAT'.
ls_fieldcat-ref_tabname   = 'EBAN'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'TXZ01'.
ls_fieldcat-ref_tabname   = 'EBAN'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'MENGE'.
ls_fieldcat-ref_tabname   = 'ITAB'.
ls_fieldcat-seltext_l     = 'Quantity'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'PS_PSP_PNR'.
ls_fieldcat-ref_tabname   = 'EBKN'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'BEDNR'.
ls_fieldcat-ref_tabname   = 'EBAN'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'FRGDT'.
ls_fieldcat-ref_tabname   = 'EBAN'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'LFDAT'.
ls_fieldcat-ref_tabname   = 'EBAN'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'EBELN'.
ls_fieldcat-ref_tabname   = 'EKPO'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'EBELP'.
ls_fieldcat-ref_tabname   = 'EKPO'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'AEDAT'.
ls_fieldcat-ref_tabname   = 'EKKO'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'LIFNR'.
ls_fieldcat-ref_tabname   = 'EKKO'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'NAME1'.
ls_fieldcat-ref_tabname   = 'LFA1'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'IHRAN'.
ls_fieldcat-ref_tabname   = 'EKKO'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'EINDT'.
ls_fieldcat-ref_tabname   = 'EKET'.
APPEND ls_fieldcat TO rt_fieldcat.
CLEAR ls_fieldcat.
ls_fieldcat-tabname       = 'ITAB'.
ls_fieldcat-fieldname     = 'PLIFZ'.
ls_fieldcat-ref_tabname   = 'EKPO'.
APPEND ls_fieldcat TO rt_fieldcat.
ENDFORM.                    " FIELDCAT_INIT
*&      Form selection
      text
--> p1        text
<-- p2        text
FORM selection .
SELECT
            lfa1~name1
            eban~banfn
            eban~badat
            eban~bnfpo
            eban~txz01
            eban~menge
            eban~bednr
            eban~frgdt
            eban~lfdat
            ebkn~ps_psp_pnr
            ekko~bwbdt
            ekko~aedat
            ekko~lifnr
            ekko~ihran
            ekpo~ebeln
            ekpo~ebelp
            ekpo~plifz
            eket~eindt
                                FROM lfa1 INNER JOIN ekko ON ( lfa1lifnr = ekkolifnr )
                                          INNER JOIN ekpo ON ( ekkoebeln = ekpoebeln )
                                          INNER JOIN eket ON ( ekpoebeln = eketebeln
                                                                         AND
                                                               ekpoebelp = eketebelp )
                                          INNER JOIN eban ON ( ebanbanfn = eketbanfn
                                                                        AND
                                                              ebanbnfpo = eketbnfpo )
                                          INNER JOIN ebkn ON ( ebanbanfn = ebknbanfn
                                                                             AND
                                                              ebanbnfpo = ebknbnfpo )
                                INTO TABLE i_final_tab WHERE eban~bednr      IN bednr AND
                                                       ebkn~ps_psp_pnr IN ps_psp AND
                                                       ebkn~kostl      IN kostl AND
                                                       ebkn~erdat      IN erdat AND
                                                       ekko~bstyp <> 'F'.
LOOP AT i_final_tab.
    itab-name1      = i_final_tab-name1.
    itab-banfn      = i_final_tab-banfn.
    itab-badat      = i_final_tab-badat.
    itab-bnfpo      = i_final_tab-bnfpo.
    itab-txz01      = i_final_tab-txz01.
    itab-menge      = i_final_tab-menge.
    itab-bednr      = i_final_tab-bednr.
    itab-frgdt      = i_final_tab-frgdt.
    itab-lfdat      = i_final_tab-lfdat.
    itab-ps_psp_pnr = i_final_tab-ps_psp_pnr.
    itab-aedat      = i_final_tab-aedat.
    itab-lifnr      = i_final_tab-lifnr.
    itab-ihran      = i_final_tab-ihran.
    itab-ebeln      = i_final_tab-ebeln.
    itab-ebelp      = i_final_tab-ebelp.
    itab-plifz      = i_final_tab-plifz.
    itab-eindt      = i_final_tab-eindt.
    APPEND itab.
    CLEAR itab.
ENDLOOP.
ENDFORM.                    " selection
*&      Form f_event_build
      text
--> p1        text
<-- p2        text
FORM f_event_build .
DATA wa_event TYPE slis_alv_event.
CLEAR: wa_event,
         i_event.
*read event top-of-page
CALL FUNCTION 'REUSE_ALV_EVENTS_GET'
    EXPORTING
      i_list_type = 0
    IMPORTING
      et_events   = i_event.
IF sy-subrc <> 0.
ENDIF.
*Prepare event table
READ TABLE i_event WITH KEY name = 'TOP_OF_PAGE' INTO wa_event.
IF sy-subrc EQ 0.
    MOVE 'TOP_OF_PAGE' TO wa_event-form.
    APPEND wa_event TO i_event.
ENDIF.
ENDFORM.                    " f_event_build
*&      Form f_comment_build
      text
--> p1        text
<-- p2        text
FORM f_comment_build .
DATA: wa_listheader TYPE slis_listheader.
CLEAR wa_listheader.
wa_listheader-typ = 'H'.
wa_listheader-info = 'Tracking Of Quotation For Purchase Requisition'.
APPEND wa_listheader TO i_listheader.
CLEAR wa_listheader.
wa_listheader-typ = 'S'.
wa_listheader-info = 'SMS-DEMAG Pvt. Ltd.'.
APPEND wa_listheader TO i_listheader.
CLEAR wa_listheader.
wa_listheader-typ = 'S'.
wa_listheader-info = 'R1- Nehru Enclave'.
APPEND wa_listheader TO i_listheader.
CLEAR wa_listheader.
wa_listheader-typ = 'S'.
wa_listheader-info = 'New Delhi - '.
APPEND wa_listheader TO i_listheader.
ENDFORM.                    " f_comment_build
*&      Form f_build_layout
      text
--> p1        text
<-- p2        text
FORM f_build_layout .
CLEAR i_layout.
i_layout-colwidth_optimize = 'X'.
i_layout-zebra = 'X'.
i_layout-totals_text = 'Total'.
ENDFORM.                    " f_build_layout
*&      Form f_list_display
      text
--> p1        text
<-- p2        text
FORM f_list_display .
*sort itab by name1
            banfn
            badat
            bnfpo
            txz01
            menge
            bednr
            frgdt
            lfdat
            ps_psp_pnr
            bwbdt
            aedat
            lifnr
            ihran
            ebeln
            ebelp
            plifz
            eindt.
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
    EXPORTING
      i_callback_program = sy-repid
      is_layout          = i_layout
      it_fieldcat        = rt_fieldcat
      it_events          = i_event
      it_sort            = l_sort
    TABLES
      t_outtab           = itab.
IF sy-subrc <> 0.
ENDIF.
ENDFORM.                    " f_list_display
*&      Form TOP_OF_PAGE
      text
--> p1        text
<-- p2        text
FORM top_of_page.
CALL FUNCTION 'REUSE_ALV_COMMENTARY_WRITE'
    EXPORTING
      it_list_commentary = i_listheader
      i_logo             = 'ENJOYSAP_LOGO'.
ENDFORM.                    "TOP_OF_PAGE
*&      Form f_event_sort
      text
--> p1        text
<-- p2        text
FORM f_event_sort .
wa_sort-spos = 1.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-fieldname = 'BANFN'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
CLEAR WA_SORT.
wa_sort-spos = 5.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-fieldname = 'MENGE'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 2.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-fieldname = 'BNFPO'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 3.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-fieldname = 'BADAT'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 4.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-fieldname = 'TXZ01'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 7.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-fieldname = 'BEDNR'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 6.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-fieldname = 'PS_PSP_PNR'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 8.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-fieldname = 'FRGDT'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 9.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-fieldname = 'LFDAT'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-spos = 10.
wa_sort-fieldname = 'EBELN'.
wa_sort-subtot = 'X'.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-spos = 11.
wa_sort-fieldname = 'EBELP'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-spos = 12.
wa_sort-fieldname = 'AEDAT'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-spos = 13.
wa_sort-fieldname = 'LIFNR'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-spos = 14.
wa_sort-fieldname = 'NAME1'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-spos = 15.
wa_sort-fieldname = 'IHRAN'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-up = 'X'.
wa_sort-tabname = 'i_final_tab'.
wa_sort-spos = 16.
wa_sort-fieldname = 'EINDT'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
*sort l_sort by spos.
CLEAR wa_sort.
wa_sort-spos = 1.
wa_sort-fieldname = 'BANFN'.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
wa_sort-spos = 5.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-fieldname = 'MENGE'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-spos = 2.
wa_sort-fieldname = 'BNFPO'.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
wa_sort-spos = 3.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-fieldname = 'BADAT'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 4.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-fieldname = 'TXZ01'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 7.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-fieldname = 'BEDNR'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 6.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-fieldname = 'PS_PSP_PNR'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 8.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-fieldname = 'FRGDT'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
wa_sort-spos = 9.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-fieldname = 'LFDAT'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-spos = 10.
wa_sort-fieldname = 'EBELN'.
wa_sort-subtot = 'X'.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-spos = 11.
wa_sort-fieldname = 'EBELP'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-spos = 12.
wa_sort-fieldname = 'AEDAT'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-spos = 13.
wa_sort-fieldname = 'LIFNR'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-spos = 14.
wa_sort-fieldname = 'NAME1'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-down = 'X'.
wa_sort-tabname = 'itab'.
wa_sort-spos = 15.
wa_sort-fieldname = 'IHRAN'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
CLEAR wa_sort.
wa_sort-spos = 16.
wa_sort-fieldname = 'EINDT'.
wa_sort-tabname = 'itab'.
wa_sort-down = 'X'.
wa_sort-subtot = ' '.
APPEND wa_sort TO l_sort.
*CLEAR WA_SORT.
*sort l_sort by spos.
ENDFORM.                    " f_event_sort
*&      Form f_validate_sel_screen
      text
--> p1        text
<-- p2        text
FORM f_validate_sel_screen .
*Tracking number
SELECT SINGLE * FROM eban WHERE bednr IN bednr.
IF sy-subrc NE 0.
    MESSAGE e013.
ENDIF.
*Wbs Element
SELECT SINGLE * FROM ebkn WHERE ps_psp_pnr IN ps_psp.
IF sy-subrc NE 0.
    MESSAGE e014.
ENDIF.
*Cost center
SELECT SINGLE * FROM ebkn WHERE kostl IN kostl.
IF sy-subrc NE 0.
    MESSAGE e015.
ENDIF.
*Date
SELECT SINGLE * FROM ebkn WHERE erdat IN erdat.
IF sy-subrc NE 0.
    MESSAGE e012.
ENDIF.
ENDFORM.                    " f_validate_sel_screen

Hey Ravi,
As you said it is urgent to deliver the report, i will suggest you temporary solution while i debug the program.
In the FM "REUSE_ALV_GRID_DISPLAY", use layout to generate your sorted report for now as shown following:
<b>DATA:   G_VARIANT LIKE DISVARIANT.</b>
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
EXPORTING
     I_CALLBACK_PROGRAM = SY-REPID
     IS_LAYOUT = I_LAYOUT
     IT_FIELDCAT = RT_FIELDCAT
     IT_EVENTS = I_EVENT
     IT_SORT = L_SORT
     <b>is_variant = g_variant</b>
TABLES
     T_OUTTAB = ITAB.
IF SY-SUBRC <> 0.
ENDIF.
Where g_variant is your custom layout which you will make as default for output.
Hope this helps and let me know if you need more details.
In the mean time, i will look in to the program.
Regards,
Vicky
PS: Award points if helpful

In my work flow Invoice Details not geting when Dispute case created?

Hai Experts,
Im Working on Dispute case Workflow in FSCM module , I Created custom workflow for that ,
when ever Disputecase created notification send to Processor and Coordinator for that i created one Zclass
write the one of the that Zclass method for sending the mail to processor and coordinator for those mail Id's,
Its working fine but the problem is on that mail i have to send the Invoice details also ,
for that im using the fm 'UDM_GET_BOR_OBJECT_KEY_INVOICE ' this FM not geting the data when dispute case is created,
its working in foreground and background, but the problem is in workflow it is not geting the invoice details.
please help me on this,,,
thanks in adv..

Hello,
"I Debug the FM, its throughs the Error
'No Configuration for the wrokflow Wfno version 0000'."
I doubt very much that the FM is showing that error. I assume you mean the workflow log.
The step that calls the task that calls the method that calls that FM, is that the one with that error message?
First check that the FM works in SE37 with the same inputs as when called from the workflow, and if it gives the expected output.
Try replacing that step with a different one to make sure there's no problem with the workflow itself. Make sure the workflow is activated without errors and do SWU_OBUF.
regards
Rick Bakker
hanabi technology

Buffer Table Not Up To Date Short Dump When Publishing Change Version of Bid Invitation

Hi experts,
We are running SRM 5.5 with Support Level 16.
We have a bid invitation for which a user is trying to publish a Change Version. This bid contains two bid outlines, with one line item in each bid outline:
ITEM 1: HIER (Bid Outline)
ITEM 2: Line Item
ITEM 3: HIER (Bid Outline)
ITEM 4: Line Item
However, upon clicking on the Check or Publish button, the system throws a CX_BBP_PD_ABORT exception short dump. The reason for the exception given in ST22 is "Buffer table not up to date".
Due to organisational system security restrictions, I am unable to copy-paste the dump from ST22, so I will be typing out some of the details here.
Transaction: BBP_BID_INV
Program: SAPLBBP_PDH
Screen: SAPLBBP_BID_INV_1000
Termination occurred in the ABAP program "SAPLBBP_PDH" - in "BBP_PD_ABORT". The main program was "SAPLBBP_BID_INV".
In the source code you have the termination point in line 73.
Active Calls/Events
(formatted below as "No: Type: Name")
24: Function: BBP_PD_ABORT
23: Form: ABORT
22: Form: ITMADM_UPDATE
21: Form: ITMADM_MAINTAIN_SINGLE
20: Form: ITEM_F_CHECK_FROM_WTAB
19: Form: ITEMLIST_F_CHECK
18: Function: BBP_ITEMLIST_CHECK
17: Form: PROCDOC_DB_CHECK
16: Form: PROCDOC_CHECK
15: Function: BBP_PROCDOC_CHECK
14: Form: SSIS_DOCUMENT_CHECK_COMPLETE
13: Form: STATUS_SET_AND_INTERNAL_SAVE
12: Form: PROCDOC_UPDATE
11: Function: BBP_PROCDOC_UPDATE
10: Form: CHANGE_VERSION_UPDATES_ACTIVE
9: Function: BBP_PDCV_UPDATE_ACTIVE
8: Form: PROCDOC_CHECK
7: Function: BBP_PROCDOC_CHECK
6: Function: BBP_PD_BID_CHECK
5: Form: FCODE_DOCUMENT_CHECK
4: Form: FCODE
3: Function: BBP_BID_PROCESS
2: Form: PROCESS
1: Module (PAI): PROCESS
The ABORT subroutine is being called in Step 22 (ITMADM_UPDATE), at the following line:
* parent guids have to be identical ...
if gt_itmadm-parent <> w_itmadm-parent.
perform abort.
endif.
Upon tracing the variable values in the ST22 dump, it appears the program terminates when processing line 3 (i.e. the second Bid Outline). It appears that the first Bid Outline processes fine.
In the iteration for Line 3, the dump provides that gt_itmadm-parent contains the GUID to the Change Version document header, whereas w_itmadm-parent contains the GUID to the original Bid Invitation document header, resulting in a mismatch and subsequently program termination.
We have tried to replicate this bid invitation in our Development environment, but when executing, both gt_itmadm-parent and w_itmadm-parent contain GUIDs to the Change Version document header, hence the program does not abort.
Any suggestions would be greatly appreciated.
Thanks!
Best regards,
Kwong How

Hi Janu,
For Note 1561750, I have looked at the Correction Details and observed that it makes changes to an IF-ELSE block, but will result in the same path of code execution as before. I.e., the Note changes the code from "IF a THEN b, ELSE c" to just "c", but according to my code trace, we are already executing the "ELSE c" block in its current state.
We will look further into Note 1877600. The unfortunate situation here is that since we are unable to replicate this issue in our Development/QA environment, and the Note description does not explicitly fit the situation we are facing, we need to be very sure that the Note can address the issue before bringing it into Production.
Otherwise, we will raise a message as suggested.
Thank you so much for your help!
Best regards,
Kwong How

Acct assignment cat. of item not in user data; Inform system admin

Hi all,
We are on a SRM EBP 5.0 project and we are getting the following error when we try to create a purchase order from the purchasers login.
"Acct assignment cat. of item not in user data; Inform system admin"
The complete details of the screen shot are as follows:
The following error text was processed in the system DS1 : Acct assignment cat. of item not in user data; Inform system admin.
The error occurred on the application server lndnysap1_DS1_01 and in the work process 0 .
The termination type was: TH_RES_FREE
The ABAP call stack was:
Form: ABORT_PO of program SAPLBBP_PO_UI_ITS
Form: ADD_TO_MSG_LOG of program SAPLBBP_PO_UI_ITS
Form: ADD_TO_MSG_LOG_MULTI of program SAPLBBP_PO_UI_ITS
Form: SET_PRICING of program SAPLBBP_PO_UI_ITS
Form: DETERMINE_EXTERNAL_SCREEN of program SAPLBBP_PO_UI_ITS
Module: DETERMINE_EXTERNAL_SCREEN of program SAPLBBP_PO_UI_ITS
We did the following steps :
Created shopping cart- employer and WF triggered apprd. by manager.
Purchaser did "Carry Out Sourcing ", and if we say "Create Purchase Order", the PO gets created with a information message that "Incomplete purchase order 11/1 is created "
When we go to "Process Purchase Order" for the completion of the same. If we see Follow-on documents "Purchase Order Held" occurs.
In the tab Item Data details Pricing tab we get this error.
Do any of the SRM gurus can suggest us what to do?
In our admin logon it shows
"Server for pricing is not running. Start Server" occurs after every run of this process purchase order from the purchasers login, though our IPC is working fine.
Will be of great help if somebody replies soon.
Sincerely,
Sridhar.

Hi,
IPC has to be configured.
Please check the following threads :
https://forums.sdn.sap.com/click.jspa?searchID=211089&messageID=2714527
https://forums.sdn.sap.com/click.jspa?searchID=211089&messageID=2715019
Kind regards,
Yann

UCCX Abandoned Calls Details

Hello All,
We have a small Call Center Express , with just one Queue .. the version is 10.5.1-11001_49
The main request for the customer was as follows :
For the CSQ get below :
Calls Presented
Calls Handled
Calls Abandoned
IVR Abandoned
Agent Abandoned
Inside the CUIC for the CCX , we can get the Calls Presented , and Total of Calls Abandoned .. we can’t get which calls are Abandoned inside IVR ( i.e : before reaching any Agent .. just the customer was waiting in Queue , then he choose to drop the call ) ..
also for Agents , i.e: Calls were abandoned after getting presented to Agents ( there is no Auto Answer ) , and the RNA time is 12 seconds
Reports where used for getting the calls are :
Contact Service Queue Activity Report ( where it shows Total Presented , Total Abandoned )
Abandoned Call Detail Activity Report ( where it shows Abandoned calls with respect to Agents )
So , now with example from the customer DB :
CSQ Activity Report give below details :Total Presented : 5778
Handled : 5409
Abandoned : 369
We tried get more details for the Abandoned calls from the Abandoned Call Detail Activity Report, and we got only 66 calls Abandoned inside that report …
Does that mean the rest of Abandoned calls are Abandoned in IVR ? , 369 – 66 = 303 Calls
Does anyone know the correct way of getting those Abandoned IVR calls ?
Thanks a lot ,
Ahmed Salah

Hello Aaron,
Thanks for the reply ...
i have done some testing on LAB , to figure out the analogy .. and below is the output :
To explain , the Abandoned calls can be summarized to below :
Abandoned Application : The Caller called the System Number , then heard the Welcome message .. and Closed the Call , he was NOT offered to be Queued Yet ..
Abandoned Queue : The Caller called the System Number, heard the Welcome message , and he selected proper choices to reach agent , but all were busy , so he waited in Queue .. then Closed the Call … he was NOT offered to an Agent Yet
Abandoned Agent : The Caller called the System Number, heard the Welcome message , and he selected proper choices to reach agent , and Agent XXXX was reserved , and during the Ring Time , the Caller closed the call .. he was NOT talking with the Agent .
Now to get the 3 types using One report , I would suggest : Detailed Call CSQ Agent Report .. , and to use it as below :
Before running the Report , filter it with only one Filter inside CUIC : Called Number (@param4) , and choose the Trigger Number for the Application, then Run the Report
Now you can extract the report , and work only on the Call Disposition value of “1” , which is “Abandoned”
You should see output like below :
Note : I simulated some calls on the Lab , with same version of UCCX as installed on your premises “10.5.1.11001-49” , and Agent is called : Agent 1
The calls with Values in Application Name only >> Abandoned Application , Yellow
The calls with Values in Application Name , and CSQ Names >> Abandoned Queue , Purple
The calls with Value in Application Name , CSQ Names , and Agent Name >> Abandoned Agent , Red
Now if I run the report with “Contact Service Queue Activity” , I should expect calls to be matched with above data ,
And to be specific , the data should match the case where values in Application Name , CSQ Names , AT LEAST , so it will match both “Purple , Red “ ,.. which are 9 calls
I hope this could help others .. :)
Thanks a lot ,
Ahmed Salah

Call details not up to date

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