Call Header in Word 2007

Hi,
I've a header for my report which contains form fields. So I've enclosed it within template tags and I'm trying to call it in the header of the document in word 2007. When I try to preview it, I get a NullPointerException.
What could be the possible reasons?

yes you can keep it aftreward
I just want to confirm that is it caused by any field from Header?
if you are still getting same error after removing all field from header then problem is with other fields
you can restore all your header fields and can search problematic field
All the Best !
Edited by: ranalawa on Jul 15, 2009 3:22 PM

Similar Messages

No header in output when template saved with Word 2007

Hi,
I came across a problem when saving template in Word 2007.
We have template created in Word 2003 that has a header with table with image and some text in it.
And it was working fine.
Now we had to make some modifications in this template (in the body, not in the header) and in the meantime we switched from Word 2003 to Word 2007.
When we save and uploaded the template on the server it was working fine but there was no header in the output.
I took it back to Word 2003 and made some changes to it, saved and uploaded and header was here.
Looking at the xsl-fo of the templates (from Word 2003 and Word 2007) I noticed that xsl-fo from Word 2003 in the table definition has keep-together.within-page="always" attribute which is missing in Word 2007 xsl-fo.
Word 2003 xsl-fo header table definition:
<fo:table start-indent="0.0pt" xdofo:table-summary="Template Table 1" xdofo:row-header-count="0" keep-together.within-page="always">
Word 2007 xsl-fo header table definition:
<fo:table start-indent="12.5pt" xdofo:table-summary="Template Table 1" xdofo:row-header-count="0">
Anyone had same problem?
Thanks,
Tomislav

Hi Vetsrini,
Do you have a link to a workaround for this? I having a problem with a table splitting across pages.
I'm working with tempalte creation oin word 2007 and can't keep the rows/lines together in a table.
Regards,
Hakan
Edited by: HakanB on 2011-maj-04 00:04

Adobe does not recognize footers in Microsoft Word 2007 to PDF

I have copied and pasted the details, below, from a previous message I have sent out to an assistive technology listserv.
I am encountering this problem with various builds and versions of Adobe Acrobat:
Acrobat X on a Windows Vista 64-bit build (note that this is the best Acrobat I can install on Windows Vista, Adobe Reader XI is not even supported)
Acrobat X on a Windows XP build, sorry, do not know the bit count (it is my work computer so I can't upgrade anything)
Acrobat 9 on a Windows 7 64-bit build.
I have also encountered and checked into whether or not the PDF reads (and does what I want it to) in JAWS 14, latest update (Feb 2013). We encounter the same problem with JAWS and this morning found out that there is a conversion error between Word and Adobe. (See this post, where the ---- are).
Summary, I have spoken with JAWS, put out a support ticket with NVDA via e-mail, spoken with Microsoft, and tried to communicate with Adobe about this issue for help and Adobe is refusing to help. The other places tried everything they knew but they could not get it to work. I even tried to strip all the page numbers from Word and number using Adobe's page numbering feature, but that was not successful either because I cannot use Roman numerals.
I would appreciate any feedback the Adobe Forums can give me; please note that I cannot post a sample document at this time as the only document I have is a private work document (cannot share those by policy, so I will have to make up a fake document if I get the time and energy).
Thank you very much for your time and expertise. The pertient info is above and below in "Original Message" and "Activities section" - the other information is there if you'd like to look. And to provide feedback to Adobe about things I think they could improve, since they will not let me email them directly.
----Original Message----
My question concerns the reading of Footers / Headers in Microsoft Word 2007 and Adobe Acrobat (headers/footers designed in Microsoft Word 2007 and then converted to PDF with "Bookmark" checked in Adobe Acrobat conversion settings).
The document is a word document containing 50+ pages. There are 12 pages of "front matter" that are marked with Roman numerals. Subsequently, the body text of the document has an Arabic number (1, 2, 3, 4, etc.) in the bottom right corner. Footers are used properly in the document. All Table of Contents links, which do link to both headings in the "front matter" and to headings in the body text, are picked up properly. Literately, the only thing not reading on the document are page numbers (the Word Status bar is reading its page numbers, but the page numbers in the footer are not reading).
I then need to convert the document to Adobe Acrobat PDF. Granted, I have a full copy of Adobe Acrobat X available to me, and my various assistive technologies have always functioned better when opened directly in Acrobat (rather than Adobe Reader). So, I set the accessibility options (from Word) properly, asking it to bookmark Headers and Footers as appropriate, thinking that this will pick up the page numbers and make them read as the bottom right corner of my PDF.
All links work in Adobe to navigate by section/heading. All figures are alt tagged. Everything is perfect - but the one thing that NVDA won't read are the page numbers. Visually, the page numbers are there on the document, but NVDA won't pick them up. Additionally, I also changed the appropriate page numbers in Adobe (Page Thumbnail Pane, on the Navigation Pane I believe it is called) - to reflect the section where it is Roman numerals and Arabic numerals. This did not help, and for what it is worth, I cannot get NVDA to voice when I am in this pane, so I don't seem to have a chance of getting the page number info from there.
NVDA reads the document just fine except for the above-mentioned snare. However, when it reads, it will go to the next page, and say, "Page 2 of 54, (page text), Page 3 of 54 (page text)," etc. when I will need it to say Page ii of 54 (page text), Page iii of 54 (page text)," and so on, changing to "Page 1" when the Arabic numbers are used.
I know that the Page Label issue is part of Adobe's issue, with them not releasing the PageLabel aspect. (I have looked through some NVDA tickets). I do not know how to put a "changeset" into my copy of NVDA though, or even if it would help (I have no computer scripting skill). The easy answer would be to upgrade to Adobe Reader XI and see if that helps, but I don't have the ability to put it on every computer I use, and *I need this file to read consistently across multiple versions of Adobe* (including Adobe Reader/Acrobat 9, X, and XI). (This file is also going out to people who may not have the latest version of Adobe, but are also running some copy of NVDA, either a portable or a full install).
Is there any way to pick up the Footers with page numbers voicing in NVDA, and/or have it read the user-editable page number box that is on Adobe's Toolbar (next to the 1 of 54 parentheses). This user-editable box, to jump to page numbers, reflects the Roman numerals I have loaded into the pages of Adobe. When I press Ctrl+Shift+N in Adobe, I can also go to the appropriate page (if I type in iii, it will take me to iii, if I type in 34, it will take me to the Arabic number 34 -- NOT the 34 of 54, which would land me on a different page. And I want to land on the page that has the Arabic 34, so that's functioning fine.
I just need the page numbers in the footer to voice, "Page iii," or "Page iv," or "Page 29," etc. If I could get NVDA to do that, I could say to viewers of this document, "If you are using NVDA, remember to Ctrl+Shift+N to get the GoTo Box, then type in the page number you want if you cannot follow a link or a bookmark." This document is *very* accessible in my opinion with lots of ways to navigate...the only aspect of navigation that isn't being picked up are those footer page numbers!
I do have my Document Formatting settings on the NVDA menu set to "Report Headers," but that does not seem to help in either Microsoft Word 2007 or Adobe Acrobat. I have even switched the page numbers from the footer to the header to see if that would help and it didn't.
----Activities I have done today----
I spent over an hour on the phone today with Freedom Scientific (makers of JAWS) trying to troubleshoot this. We discovered that Footers will not read very well in JAWS and Microsoft Word 2007 (only solution is to stop reading document text and read Virtual Viewer text briefly, then go back out to document text, then back into Virtual Viewer which is NOT an acceptable or accessible solution whatsoever -- too much work for someone trying to read the document) -- and then we also discovered that:
Upon conversion from Word 2007 to .txt file (.docx to .txt), there are no alt tags for the figures in the document, or page numbers.
Upon conversion from Word 2007 to Adobe Acrobat X then to .txt file, every insert of a page number and footer is replaced with the same alt numberpad numerical code: the one that generates female. ♀No wonder JAWS and NVDA are skipping this, neither understand how to communicate it.
On the advice of JAWS Technical Support I contacted Microsoft Accessibility Technical Support and spent an hour on the phone with them. They say that unless Adobe can find a solution, it appears that it is impossible for Microsoft products to read the footer if JAWS was unsuccessful doing what I wanted it to do. The document/footer in question includes about 12 pages of front matter (numbered in Roman numerals) and 44 pages of body text (numbered in Arabic numerals).
I kindly explained to the Microsoft Support Agent that I found this issue hard to believe, although I understood. Sighted folks have the ability to make their documents look quite professional and that is the caliber and quality of documents anticipated from everyone, especially college students graduating from school, or job applicants. That a coding issue prevents the footer from being read properly, except in Edit view, is disappointing. The representative was with me 100% of the way. She completely understood where I came from. And yes, when I am designing the document myself, I know what I put there (or I pretty much do, anyway). But if I recieve a document, it is much harder to tell what is really there or not, or how the page numbers really lay. And this is confusing as heck, believe me.
I then called Adobe Technical Support, after having a brief online chat with them. Granted, I had to leave the chat in the middle because I got interuptted by something that was high-priority, but the woman chatting from Adobe says that chat is only for installation issues, and I will have to pay to open a support ticket. Excuse me? I have paid a hefty sum of money for Adobe Acrobat 9 and Adobe Acrobat X (work paid for the other Acrobat X copy). I deserve this problem to be troubleshooted for free. There was even a statement on the Adobe Acrobat X website that said Acrobat X users didn't have to pay for support, but Reader users did.
----Slight bit of rant and constructive criticism----
In speaking with Adobe Technical Support, I had to wait on hold for 30 minutes before my call was answered, and then I had to consent to being on hold countless times and had to answer, "Yes, I am converting from Word 2007 to PDF using Adobe Acrobat X" at least 6 times. The representative would put me on hold, then ask me the question, then put me on hold again, repeated 6 times over 45 minutes. At the end of 45 minutes (1 hour and 20 minutes of wasted time by now, that I must justify to my employer) - I told the representative I wanted to speak with his supervisor immediately, I did not care if he was trying to fill out a support ticket (and putting me on hold at least 4 more times in 10 minutes while he claimed he was filling out the support ticket) - and finally he put me on hold again and gave me to a very helpful supervisor. Within 6 minutes of speaking with the supervisor the supervisor had my support ticket filled out and I should recieve a call from Adobe within the next 30 minutes if his estimation was right (he estimated two hours, but it's been an hour and a half).
I have yet to know what can be done about my document. Freedom Scientific Technical Support is closed now for the day and I need to work tomorrow and Friday away from the phone. As I stated to Microsoft Accessibility Support, I truly feel that Adobe should read the page footers, every document says that Adobe should be able to read the page footers, and I feel slighted that as a person who uses assistive technology, there is some glitch that isn't making this happen. I am not blaming a specific place per se, except I am a little frustrated with Adobe especially since they have not gotten back to me, and I am frustrated with their customer service. JAWS customer service and Microsoft customer service were both exemparly, and I cannot say enough good things about them. My wasted time with Adobe however, that was disrespect in my opinion. And I certainly will not pay to open a support ticket, and my workplace has a site license. They've paid enough already.
If you've read this far, thank you. I look forward to replies, or at least understanding. And if anyone has ideas, I'd appreciate it very much (yes, I have tried taking the page numbers off and using Adobe's page number feature, but that would not allow Roman numerals. Only Arabic.).

Greetings NoNameGiven,
If I understand the problem correctly (I’m not sure I do) you would prefer ‘iii’ to be read as “eye eye eye” rather than “three”? The alt text property is the only way that I know of to make this happen. Hope this helps.
a ‘C’ student

Error message: Missing PDF maker files in Word 2007

OK, I am beyond frustrated. I have had nothing but trouble with Windows Vista and Adobe Acrobat. Please help!!!
What happens: first, the pdf addin for Word 2007 suddenly becomes disabled, for no apparent reason. Forget about trying to re-enable it through the Add-Ins menu, because Word tells me that the "connected state of Office Add-Ins registered in the HKEY_LOCAL_MACHINE cannot be changed". This is a problem for me, because I use a special font (Vietnamese) that sometimes gets corrupted when running pdf maker. The only consistent way I have found to avoid this problem is to run the pdf maker as "Quick PDF" and as far as I can see that option is only available through the pdf addin in Word, I have never been able to find it when I open the Acrobat program and create a pdf from there.
Second problem: shortly after the pdf addin becomes disabled, my Acrobat program loses the ability to create pdfs altogether. I get the error message "Missing PDF maker files". Yes, I have tried repairing the installation and re-starting my computer per the instructions given. It doesn't fix the problem. I also tried looking in the Knowledge Database on this website, but it appears that the instructions they have to fix the problem there are for earlier versions of Word, not 2007, because my version of word does not look like the version of Word in their little videos.
This is the second time this has happened. The first time I resolved the problem by a) re-installing Acrobat, which is a pain because it involves calling Adobe and wading through their customer service to get a new installation number, and b) paying a computer repair service to dig deep into the guts of my computer and convince it to change the Office Add-ins to allow the pdf addin again. It worked for about 6 months, and now I have the same problem again. For some reason Vista is spontaneously disabling Acrobat.
I simply cannot deal with this every few months. We all know that Vista is a crappy program, but I run a business and I need a program that works with whatever crappy program Microsoft puts out. Please, can anyone give me suggestions about how to re-enable these functions when Vista disables them?
Thanks in advance!
Alycia

for Office 2007, see if this Microsoft product will work for you
http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059-A2E79ED87 041&displaylang=en

Corrupted .docx file. Word 2007. Can't open the document. Tags mismatch. Help?

The Office Open XML file *.docx cannot be opened because there are problems with the contents.
Details: The name at the end tag of the element must match the element type in the start tag.
Location: Part: /word/document.xml, Line: 2, Column: 3487212
Hmm, I guess I should give some background info and what I've tried so far, right?
The document is in word 2007, Windows 7. Last night, I was in a hurry, and got a lot of things open. I was opening the document to do a few quick spontaneous revisions, but it was so laggy and I was late for an appointment, so I was feeling panicky
and frustrated. In hindsight, it probably wasn't the best option to just force shut the PC down cause word stopped responding in the middle of opening the document. Still, while I'm no Sherlock, I knew stopping it while it's in the middle of saving the document
would bebad, I didn't think stopping it while opening the document (and not really modifying the document at all, at least that was what I thought before), could have drastic consequences! The document's quite
large, a few hundred words, and about 500 or so pages. It's this really big project I was doing at work, for months now really, and because it's somewhat business confidential in nature, I can't exactly share it freely, or I would've uploaded a copy, sorry.
Anyway, I woke up this morning and opened it, and the error came up. By the way, the document was saved in a 2TB external hard with a few disk errors in the past, if that helps, even if I'm pretty much sure its not a problem with the hard. The error
came up... and yeah. I first made a copy, which I've been trying everything on, in case I do end up making things worse. I have no previous versions of it, just a relatively very old backup. Anything less than 80% recovery would set me back weeks with a wage
cut. The good news is that I was able to open the document in WordPad, managing to recover the first 287 pages (131,543 words), with no errors or data loss, and saved it in a separate file. Apparently, according to information I obtained later, MSWord tends
to not open at all when it encounters an error, but Wordpad tends to stop reading the rest of the code once it encounters an error. So, naturally, I assumed (so correct me if I'm wrong), that behind a few sentences I might lose due to the error, the rest could
also be salvageable. I then looked up the problem all over the internet. Read a microsoft article on troubleshooting/recovering corrupted documents (Open & Repair, Draft Mode, Creating Link, Recover text from any file converter, etc). No dice.
I first saw a similar question on answers.microsoft, and tried to use Tony Jollan's Rebuilder, macros enabled and all. Sadly, no luck.
I managed to make my first breakthrough when I found out that .docx was just a .zip file, and could be renamed as such, with the document.xml extracted and manually fixed using an XML editor (not that I knew how to do that, but I was desperate and
willing to learn). So, made another copy, changed extensions, and tried to specifically extract the document.xml. I believe that it is the main body text, right? That is the only thing really necessary for me, since everything I've done so far is entirely
spartan, with no fancy fonts, formatting, header/footer/notes, media objects, formulas, tables, bullet points, numbered lists, etc. All pure sans-serif text, with some Japanese Kanji thrown in. 500 pages of pure text.
I then hit a snag, when WinRAR encountered an error on extracting document.xml, stating that "CRC failed in word\document.xml. The file is corrupt". So I tried to fix this using several ZIP repair programs and stuff. Nothing worked. At
least not so far. Managed to extract an incomplete version of document.xml using WinRAR's 'Keep Broken Files' option when extracting. The extracted
document.xml came up to 3.31 MB while the original in archive is 7.53 MB. Viewed it in the Windows XML Editor which opened up the text in Internet Explorer, a jumble of text with no line breaks or paragraphs. Still, it actually extracted a few pages less than
the open-using-Wordpad method tried earlier. So trying to fix the archive again...
So I decided to give up the manual route for the meantime and focus on readymade solutions. I came across yet another microsoft article, but this one was at least more relevant than the last. It had this auto FixMe thing. I ran it, didn't
work. Apparently, as I found out later, "This fix will work for one specific tag error where there are equations and graphics in the same paragraph AND Office 2010 SP1 has not been applied."
Tried several (read: dozens) corrupt Word recovery software, from freeware to pro trials, to varying degrees of effect, although unsuccessful
in goal. Some failed to read it, saying it was too corrupted for them to handle, the best managed to recover about three-pages-worth less data compared to the Wordpad method. So yeah, anybody with a similar problem, always open it with wordpad first and recover
what you can. That doesn't mean I'm giving up though.
So here I am, tearing my hair out in frustration. Whew, I feel like I told you guys my life story. I guess worst case scenario, I report this to my boss, so I personally or from the company, I/we'll hire a team of professionals to deal with it.
But that's not an ideal scenario. It's gonna be out of my salary either way (the company has a firm policy of 'You reap what you sow'), along with a wage cut for making such an amateurish mistake even with continuous reminders to back it up every two sentences,
so I'd rather avoid that.
I'm currently looking to see whether there's a way to recover a previous version of an overwritten document somehow using a third-party software or something. (I didn't have Windows Backup enabled, so no previous version on Windows). So far, no
autosaved documents on MSWord AutoRecover, even though I have it enabled set to every 3 mins (or maybe I'm just not seeing it since I'm trying to look for it manually?). Or are the temporary files wiped on shutdown? I don't have 'Always save backup copy' option
enabled on word either.
So yeah, an auto fix, or a lengthy answer detailing what exactly I should do (from the very very basics), or a link to a site with such info, would be much appreciated. Seriously :D
Please. Thanks for at least making an effort :)

When a Word document file is corrupted, then you can try several methods to recover it:
1. First of all, you can try the recovery function integrated with Microsoft Word, as follows:
1) On the File menu, click Open.
2) In the Look in list, click the drive, folder, or Internet location that contains the file that you want to open.
3) In the folder list, locate and open the folder that contains the file.
4) Select the file that you want to recover.
5) Click the arrow next to the Open button, and then click Open and Repair.
You may find more information about this at:
http://office.microsoft.com/en-us/word-help/recover-the-text-from-a-damaged-document-HP005189610.aspx (for Word 2003)
http://support.microsoft.com/kb/893672/en-us (for Word 2007/2010/2013)
2. If you have multiple corrupt Word documents, then you can use the VBA macro provided in article
http://support.microsoft.com/kb/893672/en-us so that all the files will be opened in "Open and Repair" option automatically.
3. There are also free tools from third-parties that can open and read Microsoft Word documents, for example,
3.1 OpenOffice at http://www.openoffice.org. This is a very famous open source project that is designed to support Office file formats, including Word documents. The software can run under Windows.
3.2 LibreOffice at http://www.LibreOffice.org. Another free office suite.
3.3 AbiWord at http://www.abisource.com. This is a cross-platform tool that works under Unix and Windows.
3.4 Google Drive at https://drive.google.com/ also support to load Word document files.
Sometimes when Word fails to open your document, these tools may be able to open it successfully. If that is the case, then after the document is opened, you can just save it as a new document which will be error-free.
4. For docx files, they are actually a group of files compressed in Zip file format. Therefore, sometimes, if the corruption is only caused by the Zip file, then you can use Zip repair tools such as WinRAR at
http://www.rarlab.com to repair the file, as follows:
4.1 Assuming the corrupt document is a.docx, then you need to rename it to a.zip
4.2 Start WinRAR, go to "Tools > Repair Archive" to repair a.zip and generated a fixed file a_fixed.zip.
4.3 Rename a_fixed.zip back to a_fixed.doc
4.4 Using Word to open a_fixed.doc.
There may still be some warnings when opening the fixed file in Word, just let ignore it and Word will try to open and repair the fixed file. If the file can be opened successfully, then you can just save the contents into another error-free file.
5. If all above methods does not work, then you may try third-party tools such as DataNumen Word Repair at
http://www.datanumen.com/word-repair/
I have used it to repair some word documents successfully. It provides a free demo version so that you can try to see if the data you want can be recovered or not.
Good luck!

HP Laserjet 1018, Word 2007 on Windows XP - Duplex printing alignment

HP Laserjet 1018, Word 2007 on Windows XP
Want to Print a book on both sides of A4 paper. I am printing one page per
page (not the book mode).
If I print single sided, the top of the page (e.g. header text) on odd and
even pages are aligned. When I print duplex mode, odd pages print fine but
the even pages are shifted down. Thus the header text are not aligned.
I think this is more a problem with the way the printer is managing duplex
printing.While printing in duplex mode, the printer first prints in reverse (with bottom of
the page as ref) to enable placement of the output sheets back into the input
tray without rotation. Is this messing up the alignment?
- Jayawanth

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

How to make images searchable (OCR) when printing from Word 2007 to PDF with Acrobat 10

Good Day, I have checked several forums and the help file, but I can't seem to get a straight answer on this issue.
Our office creates many documents in Microsoft Word 2007 that contain both typed text AND images. For example, I have a document with a summary section and then a .jpg of an event from Facebook. We usually Print the document using Adobe PDF and the resulting PDF is searchable with the Find tool. The problem is that the images contain text and we want that to be searchable as well. I found posts saying to take the PDF and Print it again as an image and then run the Recognize Text tool. I have tried this and it does indeed work, although the resulting PDF is grainy looking (even at 600 dpi).
What I would like to know is if there is a way to get the images to be searchable during the conversion from Word to PDF. I could educate my co-workers on how to do this and save the trouble of having to touch each document more than once. Also, I do not like the graininess of the image nor the extra steps involved to convert each document. It will require a lot more hands on maintenance than I have time for.
Any assistance or clues you can provide on this topic would be appreciated. Thank you in advance, Paula C.

Thanks so much for your reply.
Paula F. Cutrone
Lead Crime Analyst
Onondaga Crime Analysis Center
511 S. State Street, Room 205
Syracuse, NY 13202
tel (315) 442-5645 x5062
fax (315) 442-5646
***CONFIDENTIALITY NOTICE***
Information contained in this e-mail is confidential and may be privileged and exempt from disclosure. If the reader of this message is not the intended recipient, the reader is hereby notified that any dissemination, distribution, or copying is strictly prohibited. All information contained within should be considered law enforcement sensitive unless otherwise noted. If the reader has received this in error, please immediately destroy all copies and attachments and notify this office by replying to this e-mail or by calling (315) 442-5645.

RH8 Linked Word 2007 docx - not all hyperlinks convert

I'm brand new to RoboHelp. I'm linking Word docs instead of importing, and some Word cross-references are not turning into RH hyperlinks. Most of them work just fine. The ones that don't work look like hyperlinks; they are blue and bold (picking up the correct style from Word) but when I check the HTML, there is no code for a link. All the links in Word were created the same way: cross-references to Headers. Many, but not all, of the dead links have the first letter underlined. Some functional links have the first letter or word underlined too, as well as the whole link underlined.
Do only certain levels of headers convert to links (e.g. H1 and H2 only) or is there a maximum number of links allowed per Word docx? Why are only fragments of the links underlined? I saw a few related questions in forums about hyperlinks not converting at all, but most of mine did convert. If none of them had, I'd know I was missing a switch somewhere, but since most of them work, and they were all created the same way, I'm not sure how to fix.
The Word documents were created by converting FrameMaker 7 documents to FrameMaker 9, then exported as RTF (the export from Frame 7 was not really usable). I created a Word template, created new documentx from it, then copied the RTF text. The cross-references all had to be redone, as the links in Frame were not to headers, but to manually created bookmarks.
I'd really like to keep the source docs in Word, so that I don't have to make all the future updates myself (the coders already use Word; they have no time to learn RoboHelp). Any suggestion would be much appreciated.
Thak you, Debbie @ Tronia Systems

Hi Susie,
I've been pulling my hair out for two days over these darn links that won't convert
I have Headings level 1-5 in my Word docx. The project settings in RoboHelp specify to create new HTML pages for Headers 1, 2, and 3. It is some, but not all, of the Header level 4 and 5’s that are not converting to links in RH. I don’t know if that has anything to do with it or not. That's the frustrating part – if ALL the Header 4 and Header 5’s didn’t convert, that indicates one kind of problem. But most of them DID convert. And they were all created the same way!
In Word 2007, creating cross-references to headers was the easiest way to create my links, so I created all of them that way. For the stubborn ones that just wouldn't convert to RoboHelp, I tried every other way I could think of to create links. This is the only way I could get them to work:
From the Insert ribbon, click Hyperlink instead of Cross-Reference
Link to: Place in this document
Select place: pick the header destination
It takes much longer this way, but it works. If you come up with a more streamlined solution, please feel free to share
-Debbie

Word 2007 to Adobe 8 or Adobe 9 hyperlink conversion problems.

My company has about 40 Adobe Professional licenses.
I cannot get my Word 2007 hyperlinks to convert during a pdf package process. I have tried so many things like changing all the docx to pdf extensions in each of the links either manually or through ReplaceMagic product. I have moved all the 200 procedures into one directory instead of their separate sub directories. I have run document inspector to clean out all but the headers/footers. I keep getting errors usually with "Documents and Settings" as part of the file path. My project is an "Operations and Procedures Manual" with over 200 procedures that have tons of hyperlinks to each other and a directory of about 170 forms (they don't need to be part of the package...just referenced). The procedures we want to open up in pdf format so that they can be searched and cross referenced for terms like "flare" or "safety. The forms we want to remain in Word format for now. I have a table of contents that works great as far as the hyperlinks go when accessing from Word. We need to put this out to over 100 laptops and some desktops in a timely manner. The editing process we can tackle latter...it is this publishing process we need help on.
A side bar problem is that I found a procedure with a problem so I deleted it from the pdf package, went to Word and fixed it (accepted track changes). When I reinserted it back into the package in pdf form, it throws it to the top of my navigation panel instead of numerically with the 10's procedures. I can use the option button at the bottom to sort numerically but it won't stay put after I exit and come back in.
One last problem is that some converted pdfs reflect page 1 of 1, 2 of 2 instead of the 1 of 2 and 2 of 2 as it did in Word. I have reopened the original documents, but can't see any difference between the ones that work and the ones that don't.
My current directory structure is
c:\KRGT Operations and Maintenance Manual
C:\KRGT Operations and Maintenance Manual\10's Administration
C:\KRGT Operations and Maintenance Manual\20's Compression
\KRGT Operations and Maintenance Manual\Forms
The Table of Contents is in KRGT Operations and Maintenance Manual.
We need to do edits on this so...the many hundreds of links need to stay in tact.
Any answers would really help me out and make my day..week..month. Thanks for any response.

A few ideas:
I cannot get my Word 2007 hyperlinks to convert during a pdf package process.
In Word, make sure your Adobe PDF conversion setting include Add Links. Adobe PDF > Change Conversion Settings > Settings tab, Application Settings area, check Add Links.
I keep getting errors usually with "Documents and Settings" as part of the file path......We need to put this out to over 100 laptops and some desktops in a timely manner.
In your example files, many of the links are pointing to your temporary directory. This will cause problems. You need to relink to the proper folder location. For this to work for other employees, the folder location must be accessible by all on the network.
I can use the option button at the bottom to sort numerically but it won't stay put after I exit and come back in.
You can choose how your portfolio is initially sorted (screenshot.52).
One last problem is that some converted pdfs reflect page 1 of 1, 2 of 2 instead of the 1 of 2 and 2 of 2 as it did in Word.
This is often the result of images or document elements extending into the header and footer area. Check and correct this. You will likely see that it happens when printing to paper as well.

Microsoft Word 2007 - Clickable Hyperlinks in Headers/Footers

Hi there,
I am in the process of creating a site document for a client and as it is in electronic format, I am using bookmarks and Hyperlinks to help readers navigate the document more easily.
The problem I am having at the moment is with the documents footer. Basically, I would like to have a clickable hyperlink at the bottom of each page that will return the user to the contents page when it is clicked.
Unfortunately though, I have not been able to work out how to this as the link is not clickable once the footer editor has been closed. Converting the document to PDF has not solved the problem either as the conversion removes the hyperlink completely.
Surely this functionality in a document is not uncommon? I have done a fair amount of web searching about this but have not come across any real solutions yet. Manually placing a test box with the link on each page is not an acceptable solution either
as this is a large document and will likely be edited/revised in the future.
Any help with this would be much appreciated :-)

I tried this but didnt work for mr. Can you help? How did you PDFed??
It works for me in Word 2010 (or later) using Save As PDF. It did not work in Word 2007 using the Adobe Acrobat PDF printer nor using Word 2007's save as pdf utility. (The hyperlink showed up but was not active.) It did work using the Acrobat tab in Word
2007 (this requires Adobe Acrobat).
I did this by:
first creating the text box with the hyperlink in the body of the document and moving it into the footer area (but still not in the footer itself).
Then I used the Format tab of Text Box Tools and the Postion button (More Layout Options).
I gave it an absolute vertical position relative to the page.
Then I cut the text box, went into the footer, and pasted it there.
It might have worked to just create the text box in the footer itself.
I personally prefer it that the header and footer are not part of the active page when I am typing. This hyperlink is not clickable in Word without going into the header/footer view and I'm fine with that. The QAT workaround is just fine.
Charles Kenyon Madison, WI

Bookmark tree structure using Microsoft word 2007 not creating properly

I have a word document file in MS office 2007. When i am converting the word document to a PDF file using the HEADING option , the bookmarks tree structure in the PDF file is not created properly. Means that the between content of a topic is also read
as a bookmark heading while conversion. Only the heading of a topic should be read as a bookmark and the sub heading as a sub-bookmark but the content should not come in the tree structure of bookmarks in a PDF file..
For Example:- if MICROSOFT is the heading of any xyz.doc then it should be the parent bookmark. . but in my case , MICROSOFT is coming as a bookmark but the content inside this is also created as a bookmark..
So my question is that what is the internal structure of the of the MS word 2007 to convert a doc to a PDF file???
Because it is not creating the bookmarks tree structure properly...and taking the content randomly from the middle of a topic and adding it in the bookmark tree structure...(which should not happen). The font throughout the doc is the same and aligned properly..so
why it is randomly taking the between text as a bookmark...???
what is the root cause of this bug..?? how can this problem be solved..?? is there any sort of change have to be done in my word doc.?
i need an urgent help regarding this...
NOTE:- I am using MS office 2007.

I tried this but didnt work for mr. Can you help? How did you PDFed??
It works for me in Word 2010 (or later) using Save As PDF. It did not work in Word 2007 using the Adobe Acrobat PDF printer nor using Word 2007's save as pdf utility. (The hyperlink showed up but was not active.) It did work using the Acrobat tab in Word
2007 (this requires Adobe Acrobat).
I did this by:
first creating the text box with the hyperlink in the body of the document and moving it into the footer area (but still not in the footer itself).
Then I used the Format tab of Text Box Tools and the Postion button (More Layout Options).
I gave it an absolute vertical position relative to the page.
Then I cut the text box, went into the footer, and pasted it there.
It might have worked to just create the text box in the footer itself.
I personally prefer it that the header and footer are not part of the active page when I am typing. This hyperlink is not clickable in Word without going into the header/footer view and I'm fine with that. The QAT workaround is just fine.
Charles Kenyon Madison, WI

Can anyone help with a Word 2007 and Acrobat 9 combine files problem?

Hi all
This may be a setup problem but I was unable to find an answer.
I have many word documents that use a style as Heading 1, 2 and 3. What I normally do is to use the Adobe option of "Merge Files into a Single PDF" and then select the documents I want and press combine. Adobe then combines all the documents into a single PDF taking all my headings (styles) and converts them into bookmarks.
I should say that is how I worked until a month ago.
My company upgraded my computer and reinstalled Adobe. Now I have the following problems:
The option of "Merge Files into a Single PDF" is no longer available from the Windows Explorer context menu. It is available from within Adobe.
When I use the option from within Adobe, it does not take the headings into account, so it does not create bookmarks from the styles.
When I create a PDF from within Word, I first check the Adobe Preferences and make sure that the "Convert Word Styles to Bookmarks" option is checked and that my heading styles are checked. Clicking "Create PDF" creates the PDF that I want.
By the way, I am using Word 2007 and Adobe Acrobat 9.

You need to define cell styles for your header and footer rows. Unfortunately there is no setting for cell height. You can force it by using a fixed First Baseline Offset combined with Top and Bottom Insets. This will produce rows that are 1p3 high:

Creating PDF in Word 2007 creates horizontal line

Hello,
This is my first post in this forum. In general, I have not had problems creating PDFs from Word 2003, or from Word 2007 - from either .doc or .docx documents.
Yesterday, with one document, when I created a PDF, a centered horizontal line kept appearing near the top of the first 2 pages. These 2 pages
have no header content. This line is NOT in the Word document. The rest of the PDF appears normal - with its normal header content.
I think the problem is within Word 2007 (what a surprise!) because I can eliminate the problem by printing a .ps file of the Word doc and then
distilling it. The only problems with that method are that (1) It's more time-consuming, and - more important - (2) the bookmarks are not
automatically created. So, to create bookmarks manually takes even more time, and I don't know how to create the hyperlinks from the TOC
(or even if that's possible).
Any idea what's going on? I tried making PDFs of some other user
guides (same doc template), and they are fine.
Many thanks!

Hi again Raechel,
It's such fun dealing with Word and "Microsloth", isn't it?! IMHO, they
should have left Office alone at the 2003 (or 2002?) versions.... Even at
2000, styles were easier to deal with!
Especially after using Madcap Flare for a few years, going back to Word is
especially torturous. I go back and forth from one to the other,
depending on what I'm working on - product-wise or document-wise.
Your Word certainly may have gotten corrupted, but even if that's not the
case -- Word is still buggy as hell (forgive the minor expletive)!!
Glad you made your printing deadline!!
Regards,
Melanie
Melanie Blank
Product Documentation Specialist
Rochester Software Associates (RSA)
(585) 987-6972
[email protected]
From:
Raechel02 <[email protected]>
To:
Melanie Blank <[email protected]>
Date:
06/15/2011 09:34 AM
Subject:
Creating PDF in Word 2007 creates horizontal line
Melanie,
I read your post, and decided to spend my evening figuring out what was
going on. You are right about it being related to the lines in the header
and footers, but as my document had no headers and footers, I found that
odd. I tried to edit the styles without success. Now isn't that odd,
too?
I had to delete the header and footer styles from my document in order
to
get rid of the lines. I suspect my copy of Word became corrupted as I
madly
edited several documents, all with photos. As my adult son pointed out,
"well, they don't put their top programmers on Word, after all." I
checked
my memory utilization, and it appears that Word isn't cleaning up after
itself very well, so it loses track of some of its objects, and things get
out of synch.
Well, in the end I managed to re-produce my document, which is good,
because
it had to go to the printer last night before midnight, and it got there
at
11:40.
Thanks for your help,
Raechel

Word 2007 doc to PDF missing bookmark numbers

Hi,
I am using Acrobat 9 Pro to convert a Word 2007 doc to PDF. The doc converts fine and I get the bookmarks.
The problem though is that the generated bookmarks are missing their numbers.
For example:
In Word 2007, it will look like:
1 Overview
1.1 Introduction
In Acrobat 9 Pro generated PDF, it looks like:
Overview
Introduction
I looked through the forums and other people have posted similar questions but no resolution was seen.
Can somebody please help out?
I talked to Adobe tech support and they were no help.
Thanks

Hi all,
Here is an update to this issue.
First of all I agree with Nick that this *is* an Adobe Acrobat 9 Pro issue. (Possibly even with older versions).
Anyway below are the steps I followed to get this to work. It is quite a round about way but I'm happy I got it to work.
* Generate the PDF as usual from Word 2007. (Maybe you don't need to generate the bookmarks here because we are going to delete them later anyway).
* Open the newly generated PDF in Adobe Acrobat 9 Pro
* Click on the Bookmarks tab---if you have the Word 2007 generated bookmarks here select them all (Ctrl-A) and delete them :(
* Then click on the "Gears" icon in the Bookmarks tab.
* In the drop down menu select the "New Bookmarks from Structure..."
* Highlight the structures you wish to have for your bookmarks. For example I chose H1, H2, H3 assuming those were Heading1, ...
* Click OK
* The newly generated bookmarks contain section numbers
* Unfortunately this shows up within a bookmark called "Untitled" So I again select all (Ctrl-A)
* Unselect "untitled" and move (drag) everything else to one level above "Untitled"
* Then I delete "Untitled".
Unfortunately this new bookmark is a flat structure---i.e. you cannot collapse it.
Oh well! At least it works.
If any of you can come up with a better solution, please post it here :)
Thanks

Importing Large Sized MS Office Word 2007 Tables

Hello,
Once again I am stuck; hopefully some experienced and helpful FM people can give me some pointers.
I am using FM 9 in WinXP and MS Office Word 2007. You know, the one that saves documents as .docx.
I get these documents from Engineers in a Word doc format that in some cases have very large tables that I need to import into FM. I have tried to import these tables as a file, as a CSV, but nothing seems to work well. I keep having problems with each method I try such that the tweaks required to make the import work are not worth it and I may as well start copying and pasting each cell.
I have also searched the forums to see if there was a post concering this type of thing, but maybe I am not searching on the right thing because I could not find a post that was similar to what I am going through.
What is the best method to import a 200 row, 6 column table from MS Office Word 2007 into FM9? The end result will need to have a header row and be editable as an FM 9 table.
Thanks for the help!
Erin

Erin, as you've found, importing Word tables can be quite a challenge because there are so many ways that the two applications have different capabilities that the import filter just can't handle them. Plus, it often leaves hidden Word "junk codes" in the table in FM which can severely mangle one's sanity later on. And, the .docx file spec is newer than the FM9 filters, so ...
The very best way to get clean import of Word tables is to use Rick Quatro's TableCleaner import:
http://www.frameexpert.com/plugins/index.htm
It's absolutely worth its weight in gold.

Call Header in Word 2007

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