Call identification number not activated
Hi guys,
It`s already 1 week since I bought credit and I asked for the call identification number.
I have tried several times but without any success or error message.
It`s very important to have this number otherwise my friends will not answer to my `private or 0000011` phone number.
Thanks.
FDH wrote:
I am wanting to use my Japanese contact number for my CALLER ID but there is no country code (+81) available in the drop down menu. Is there some other way to enter this as there is an obvious oversite by Skype in leaving out Japan in this field.
Skype can't use a Japanese number as Caller ID. Online Numbers from a few countries (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US) can be used as Caller ID, and Japan is one of the two countries (the other is Mexico) where a mobile number can't be used as Caller ID when calling from Skype.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.
Similar Messages
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Re: Skype number not activated
I have an address in the states as well Canada. I bought a Skype number to use when I'm up in Canada to conduct business so clients will know how's calling. I tried calling a cell phone up there it did not work. I went I to my profile and saw it was not activated. So what d I do now. I paid 35.00 it's no good so how do I cancel
Hi, Wong15, and welcome to the Community,
I arranged to collect your two posts and to create your own new thread for them; please, do not add new enquiries to conversations which are already marked as "solved" by the original posters.
Please remember that a Skype Number only works for people to call a real telephone number, so they can reach you on Skype. In other words, a Skype Number is for incoming calls only. You would need a subscription or to Buy Skype credit to cover the costs of calls placed outside of Skype.
We here in the Community do not have access to Skype accountholder file or records; to clarify what you purchased and what perhaps you need, please contact Skype customer service for further assistance.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
Skype Caller identification number setup process a...
Hi Everyone,
I did the initial process the display my mobile number as caller identification with verification SMS. but it says will require 24 hours to activate the service and will send you confirmation message. What is the next setup after receiving the confirmation message? is it just for information?
Thanks,Simymo wrote:
Hi, I live in Canada and set up a Skype Number locates in HongKong to make my friends call me more easily. But soon I found that I could not identify who is the caller when someone is calling my Skype Number.
For instant,
When I log off the Skype App and use "Call Forward" function of Skype, if someone calls my HK's Skype Number, it always displays "+10000123456" and I cannot know who is the caller except I pickup the phone.
While if I run the Skype App in the backgourd of my cell phone, and someone calls my Skype Number, the skype app will pop up but only shows "Unknow Number"
Could you give me some advice to solve this problem?
Thanks
Simy
There may not be much that can be done. Caller ID from the telephone network to your Skype Number is controlled by the telephone carrier(s) where your Skype Number is located (Hong Kong). Not all carriers in all countries send Caller ID information to the Skype Number. When your friends in Hong Kong call each other on their phones, do they see the Caller ID information on those calls? This may not help your situation when receiving calls on your Skype number, but would at least verify that your friends' phones are sending the Caller ID information out when they call someone.
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype. -
I just sign up and I notice that my skpye number says that it's not active what does that mean???
Hi, MizzNene13, and welcome to the Community,
Please do contact customer service as soon as possible. Only Customer Service can determine what the issue may be as well as to resolve the problem.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
My Caller ID Number: NOt same as my phone number
When i call my parents, I have to call like 4 times in a row, because they keep saying the caller id is not who it says I am.
Comes up with a different areacode and number
Please tell me whats going on?evilmincer wrote:
When i call my parents, I have to call like 4 times in a row, because they keep saying the caller id is not who it says I am.
Comes up with a different areacode and number
Please tell me whats going on?
Have you configured your Caller ID settings? This is not automatically done when you purchase an Online Number. One way to do that is to log into your Skype account using the "Account" link at the top of this page. When you do that, you should see your current Caller ID settings and a link to change them. Then you have some options....
If your Online Number is from a country where it can be used as Caller ID (numbers from the USA and UK are examples of this), you only need to select that number and save it. Then allow a few minutes for Skype's systems to update.
If your Online Number is not from a country where it can be used for Caller ID, you can use a two-step verification process to use a mobile number as your Caller ID when calling from Skype. This is done with two SMS messages sent from Skype to your mobile phone. Mobile numbers from Japan and Mexico cannot be used in this way. Click on "Caller ID" below for more details.
Hope this helps!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype. -
Call Forwarding Number Not Working
Hi I have just purchased a skype phone number in Australia for 3 months and have redirected my calls to a number in the Philippines whilst I am on holidays. When I ring this number (Australia Skype number) it isnt being diverted to my Philippine phone number. I have added the number and whenever I return to tab the details for Call Forwarding are being erased. Advice appreciated as I am not receiving calls on mobile.
I am also facing this same problem of Call forwarding no. not working , I am having a Hong Kong Phone skype no. and have diverted to my India no. however when some body calls me on my HK no. the no. is not connected. I am covered with all the subscriptions required for call transfer , Please suggest urgently as i am loosing on reciving calls from all my impotant no.
hellp reply asap . -
Skype number not active, anyway to receive refund?
Well for one I had purchased a skype number 3 days ago. After purchasing I was welcomed with the alarming fact that t mobile prepaid does not support call forwarding even though they give very misleading information that they do. My question is this, is there anyway possible that I can receive a refund for this service I will now never use. And if not, why is the service I paid for not even active? Thanks in advance
Hi, Teandrews, and welcome to the Community,
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Here are a few extra notes to guide you along the way ...
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the web-form and click Submit, your information is relayed to Skype and you will receive a reply via e-mail unless you are transferred to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
Qusestions about caller identification
When I use the caller identification, the one I call will know my phone number. Suppose that I am using a number in the U.S. for caller identification number, will people in Japan or China see that number if I dial his cell phone by Skype? If so, does he need to pay for the response, since it usually charge him for response to an international number?
Hi, coachrw, and welcome to the Community, Not that I am aware of. Caller ID numbers on Skype can be either a Skype Number or a verified mobile number, such verification process for a mobile number requiring an SMS message. Please contact Skype Customer Service if you still do not receive the SMS verification to your mobile number. Regards,Elaine
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How can I activate an old version of Photoshop that I've loaded on my new tablet? The web activation doesn't work, and when I call the number, it says it's not being used anymore. Meanwhile, I'm down to 13 days till it stops working due to not being activated. HELP? I really need to continue using this product for my home business.It works fine not activated but the threat is that it will stop working in 13 more days if I don't get it activated, and none of the activation methods they list seem to work.
The new serial number is to the right of your chosen download.
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my skype number is not active this is my number [redacted for privacy]i call this number but is busy not riningi hope to check this problem thanks u
Hi, Atiya85, and welcome to the Community, Please first check if the instruction in this FAQ article does not resolve this problem:https://support.skype.com/en/faq/FA10615/why-am-i-not-receiving-calls-to-my-skype-number Otherwise, please contact Skype Customer Service for further assistance in diagnosing and rectifying the issue. We here in the Community do not have the tools to do this. Regards,Elaine
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my imessage is not activating with my mobile number, i do not receive code for text forwarding in my ipad/ air 2, my iphone 4s and ipad is operating with the same iOS. plz help i am being able to use call and messages forwarding facilities.
Hi, uttam_june15.
Thank you for visiting Apple Support Communities.
I am not sure if you are unable to activate iMessage or that your phone number is not registering with iMessage. However, here are the troubleshooting articles that cover both scenarios.
If you get an error when trying to activate iMessage or FaceTime
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
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Caller identification with your online number in s...
Hi guys, was wondering if it is possible to set my caller identification to my Skype online number in stead of my mobile number.
I'm using it for business and would like people to call me back on my skype line in stead of on my personal mobile
Thanks,
Gerbengerbenvandijk wrote:
was wondering if it is possible to set my caller identification to my Skype online number in stead of my mobile number.
Hello Gerben,
Yes it is. You can choose either your Online # or your cellphone #.
Go to > Account Page > Set up Caller ID > Verify Number
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Monitoring the number of active calls in a gateway from HUM
Hi,
we are configuring HUM and we want to display the number of active calls in a gateway but we can't find any OID's that show exactly what we want. So we are going to use the EXPRESSION-MIB in order to calculate some values we need.
In MRTG we launch a snmpwalk query against the OID 1.3.6.1.4.1.9.9.63.1.3.1.1.9 (cvCallActiveInSignalLevel) and we count with a counter the number of rows obtained from that snmpwalk. The calculation is as follows:
@ret=snmpwalk(sigint03.'@'.'x.x.x.x'.'1.3.6.1.4.1.9.9.63.1.3.1.1.9');
foreach $campo (@ret) {
$cuenta=$cuenta+1;
print $cuenta."\n";
But we don't know how to implement the "foreach" loop with the EXPRESSION-MIB... and we don't know any other way for getting the number of active calls.
Can anybody please help me?
Regards.Hi, I've only changed the command:
snmpset -v 2c -c private router expExpressionValueType i 4
with:
snmpset -v 2c -c private router expExpressionValueType.1 i 4
and
snmpset -v 2c -c private router expExpressionValueType.2 i 4
because, an error message appeared if not using the index. So, finally, the commands used are the following:
snmpset -v 2c -c private router expNameStatus.110.110.110.110.110 i 6snmpset -v 2c -c private router expNameStatus.110.110.110.110.110 i 5snmpset -v 2c -c private router expExpressionIndex.110.110.110.110.110 gauge 1snmpset -v 2c -c private router expExpressionComment.1 octetstring "numeroEntradas"snmpset -v 2c -c private router expExpression.1 octetstring '$1 >= 0'snmpset -v 2c -c private router expObjectID.1.1 o 1.3.6.1.4.1.9.9.63.1.3.1.1.1snmpset -v 2c -c private router expExpressionValueType.1 i 4snmpset -v 2c -c private router expObjectIDWildcard.1.1 i 1snmpset -v 2c -c private router expObjectStatus.1.1 i 1snmpset -v 2c -c private router expNameStatus.110.110.110.110.110 i 1snmpset -v 2c -c private router expNameStatus.111.111.111.111.111 i 6snmpset -v 2c -c private router expNameStatus.111.111.111.111.111 i 5snmpset -v 2c -c private router expExpressionIndex.111.111.111.111.111 gauge 2snmpset -v 2c -c private router expExpressionComment.2 octetstring "sumaEntradas"snmpset -v 2c -c private router expExpression.2 octetstring 'sum($1)'snmpset -v 2c -c private router expObjectID.2.1 o expValueInteger32Val.1.0.0snmpset -v 2c -c private router expExpressionValueType.2 i 4snmpset -v 2c -c private router expObjectIDWildcard.2.1 i 1snmpset -v 2c -c private router expObjectStatus.2.1 i 1snmpset -v 2c -c private router expNameStatus.111.111.111.111.111 i 1
But there are no entries in the expValueInteger32Val OID, so later, in the sum expression, there is no elements to sum. Please, find attached 2 files with the snmpwalk outputs.
How could we get to have values in expValueTable?
Many thanks. -
Set online number as caller identification (Nether...
When will I be able to set my Dutch (+31) online number as caller identification for outgoing Skype calls?
It is quite frustrating to have to use my mobile number, especially since I bought a online number for all my communication. Now friends keep calling me on my mobile number, instead of my Skype online number!amyateam wrote:
I was able to do it up until this month. For some reason, it stopped showing up on the caller ID and now just comes up as UNKNOWN. This hurts my business because I make marketing calls all over the US and I call their local customers from a "local" number. I am not sure what to do or how to fix it.
Log into your Skype account here on the Skype web site, using the "Account" link at the top of the page. If your Online Number is a US number, you should be able to go into your Caller ID settings and put that back. It appears that these settings are mysteriously disappearing from some accounts, and for others the settings disappear when there is a change to either Online Numbers or subscriptions. Unfortunately, there has been no clear explanation from Skype, but at least you have the means to put that number back on as your Caller ID.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype. -
Caller identification....not work
Why did my number is not displayed when I call? does not work from yesterday!!
I remember was charged in September when activated this service. and now it does not work!!and I can not activate the now-even Skype does not charge me-, because the number is already activated.
EdytaI have the same issue. My skype caller ID has been working fine for the last 4+ years using my online SKypeIn number. But recently for over a month now, the caller ID number get's disabled. I have to login to Skype.com and go to my account overview, set my caller ID number and then it works for few days, then again it gets reset to no number. Now i have to follow this step every few days to make sure my call get's picked up by the person i am calling otherwise they will think the call is coming from an unknown number .
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