Call Manager Page to Valcom Speakers

Hello All,
i am having some trouble Setting up Valcom VIP402 Speakers as SIP Endpoints so IPCelerate can Page to them.  I am setting them up as a SIP Endpoint using a Custom SIP Security Profile to allow Digest Credentials.  they register to Call Manager but i am unable to dial their extensions.  when i do, i get a busy signal.  using valcom's utility, i can sucessfully send a test page...  I figure there must be soemthing off in the config of the speaker itself but it could be CM...
ANY Help would be very much appreciated...

Which type of ip phones are they using?

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