Call subflow didn`t work

Hello,
I´m scripting callflows for our customer. The main callflows works. During a menu the caller press a digit and comes to subflows. The subflow standalone works also ok. But when I press3 during the menu, the call disconnects without going to the subflow.
If I use a callredirect to a trigger with the subflow it works without any problems.
What is wrong. We using UCCX 9.0.2.10000-71.
Best regards
Juergen

I'm pretty new to CCX, but I've run into this with menu's when I forget to associate a connection with a dtmf digit.  In the menu properties on the 'filters' tab, select the connection and make sure your digit (looks like 3) is also selected.  What it sounds like is happening is that no connection/branch is being taken so it times out.  You can verify also by doing something (I use play prompts as a quick and dirty troubleshooting method) under the timeout or unsuccessful conditions to pinpoint where the problem is.  Others on the forum seem to prefer the reactive debug as a go-to troubleshooting mechanism but to each his own.
thanks,
will

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