Camera doesnt work, the shutter stays closed

it wont do anything. ive tried everything to fix it.

If no change after the standard troubleshooting steps, which in order are:
Power your iPhone off and on.
An iPhone reset.
Restoring your iPhone with iTunes from your iPhone's backup.
Restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup.
Your iPhone has a hardware problem.

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My camera app wont work on my ipad2. i open the app ant the shutter stays closed. i am on ios 5 if that matters. help?

my camera app wont work on my ipad2. i open the app ant the shutter stays closed. i am on ios 5 if that matters. help?
thx
-arose369

First, double tap the home key and close off any apps that are in the task bar. You are really looking for an earlier instance of camera or photobooth that is still there. Then reboot the pad. Hold the sleep and home buttons until the apple logo appears. Ignore the red slider.
Then try the app again.
This has been happening off and on well before ios 5.

My ipod touch 4g camera wont work because the shutter stays closed

My ipod touch camera shutter stays closed when i start the camera app. This has been happening for a while but if i reboot the ipod several times then the camera will work. I have rebooted it about 35 times now and the shutter still will not open.

If restoring the iPod to factory defaults/new iPod does not solve the problem the I would go make an appointment at the Genius Bar of an Apple store or call AppleCare. If you look at the right-hand side of the page with your post you will find other posts with the your same problem. They are under the heading More Like This.

Iphone 4s Camera freezes, crashes, and shutter stays closed.

Whenever I try using the camera the shutter opens normally. But sometimes, when the screen tries to focus, the image freezes, a portion of the screen goes bright purple (or a number of other colors lately) before going black, and the shutter closes like I took a picture. Then it just stays closed and won't open.
I've tried suggestions from other support discussions such as turning it off and on, rebooting my iphone, and removing/cleaning the sim card but none of those helped.
Does anyone have any idea what's going on or have any other suggestions?

Hello totodog8,
I would recommend resetting the phone first, with this process.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
IF that does not resolve the issue, I recommend restoring your phone with iTunes.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
All the very best,
Sterling

Camera shutter stays closed. Does anyone know how to make it open or reset it?

When opening camera app, the shutter stays closed on the display and I can not take picture. Does anyone know how to reset it to make it work?

Close Camera apps
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the Camera app upwards to close
3. The app will fly off the screen
4. Test Camera again

Having problem with my iphone camera,doesnt work when i click the camera app,but it does work when i double click when my phone is off.

having problem with my iphone camera,doesnt work when i click the camera app,but when i double click when my phone is locked it works.

The Basic Troubleshooting Steps are:
Restart.. Reset.. Restore...
Reset your phone:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release the buttons...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

When in the camera app my screen flashes purple and my front camera doesnt work

my front camera doesnt work, my back camera flashes purple when i use it. - what should i do, where should i go to get it looked at and is it a technical default on my phone or has it happened to anybody else?

Ricky Sherwood wrote:
.... - what should i do, ...
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
Try this first...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

My iPhone 4 camera doesn't work the shutter is not opening. How to fix it?

My iPhone 4 camera doesn't work the shutter is not opening. How to fix it?

iPhone User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

Recently bought a macbook air and the camera doesnt work

Its super frustrating.
It did work once with skype, but after i tried using photobooth it stopped working completely and now it doesnt work on skype, googlehangouts and neither, of course, on photobooth. The computer is quite new and i attempted using the camera only a few times.
Any idea on what this might be?
Maybe something with updates?

juliavalle wrote: Recently bought a macbook air and the camera doesnt work
iSight camera failure after OS X 10.9 Mavericks update might resolve your trouble.
If not, contact the retailer who sold you the new Mac ASAP. It may need replacement or repair.
If you bought directly from Apple on-line, you can Contact Apple's MacBook Air Support or an Apple Authorized Service Provider for help.

My iphone5's camera is not working.The shutter freezes each time.How much time it normally takes to fix it.(i have an appointment this week). and if they can't will they give me a new iphone5 ?

My iphone5's camera is not working.The shutter freezes each time.How much time it normally takes to fix it.(i have an appointment this week). and if they can't will they give me a new iphone5 ?

Yes part of Apple Store
You will get a service replacement ,maybe new maybe refurbed to new standard
but in a "brown box" so no bits and pieces just unit for unit exchange
They will know of iPhone history from their systems but always
worth having proof of ownership but not essential (as far as I know )

My camera doesnt work?

When I got my 4th gen iPod Touch, the camera worked fine for about 2 or so weeks. Then one day I tried to switch it to front view and it just froze, so I got out of it. Then when I got back into it, it stayed on the shutter screen and would go away! I have camera and video apps (because they camera doesnt work neither does the video) and they work fine, but they freeze when I turn the camera around. I also had to restore my iPod because it zoomed in and couldnt zoom back out even after I turned it on and off. So after I restored it, I went into the camera and it worked. I tried to turn it around and the same thing happened. Ive checked all the settings on my iPod too. How can I fix this!!

See this long-standing discussion on a stuck shutter:
Camera shutter issue: Apple Support Communities

After upgrading to ios 8.1.1 my ipad 4 camera doesnt work i just got blank screen, but i still can use it for facetime, i supposed after upgrading to ios 8.1.2 it will fix but it doesnt work. i cannot restore to ios 7. hopefully, any suggestion to co

after upgrading to ios 8.1.1 my ipad 4 camera doesnt work i just got blank screen, but i still can use it for facetime, i supposed after upgrading to ios 8.1.2 it will fix but it doesnt work. i cannot restore to ios 7. hopefully, any suggestion to correct it? thank you

Hello pichastos,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your camera is displaying a black screen, please follow the information outlined below.
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H.

Ipad2 rear camera doesnt work and camera app freeze

Just got ipad2 and the rear facing camera doesnt work and the camera app freezes anyone experiencing same?

Apple Community Discussions
Apple.com > Support > Discussions > Using iPad > Camera
Topic : iPad 2 Camera - Doesnt Work
      This question is not answered. "Helpful" answers available: 2 . "Solved" answers available: 1 .
      Reply to this Topic           Back to Topic List
      Replies : 11 - Pages : 1 - Last Post : Apr 1, 2011 2:20 AM by: crh24
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
iPad 2 Camera - Doesnt Work
Posted: Mar 27, 2011 5:18 PM
            Reply          Email
So I got the iPad 2 last Wednesday and tried facetime. It seemed to work then froze, but I gave up as it was still new and I was still figuring things out. Anyway i'd use the camera a few times (maybe 3) and made maybe 2 quick videos, nothing big. I never use the camera much. Today I went to videotape my nephew and clicked the camera screen, but it wouldnt leave the shutter screen. If i restore it to default, it works. But as soon as I sync my iPad up so it restores all my settings, the camera freezes. Obviously facetime and photobooth don't load either.
I think a few people have this issue, what was the resolution? if i take it to apple will they give me a new one on the spot or send it in for repairs, and im without it for a while?
32GB 3G iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 27, 2011 6:09 PM     in response to: Adam Daley
            Reply          Email
Welcome to the Apple Discussions!
If when you restore the iPad to the factory settings the camera works, then there is nothing wrong with the iPad, you have something corrupt in the backup that you are using to restore your previous settings. I would delete the backup and start fresh. Go to iTunes/Preferences/Devices and delete any and all backups there for the iPad.
Then configure and sync the iPad as if it were new from the box for the first time.
Dah•veed
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
iscs
Posts: 2
Registered: Mar 28, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:17 AM     in response to: David.Austin.Al...
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Mine Also i recieved my ipad last wednesday after strange delay in shipping in hong kong and my front camera does not work at all and i update ipad and reset many times without sucsess .
Camera application start on back camera and ok and then when i try to switch to front one it freeze with last image from back camera then after i close the application from multitask bar and open it again it show me shutter picture !!!!
I think apple has problem in this patch of production .
Ipad 2 iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 9:38 AM     in response to: iscs
            Reply          Email
Try this reset. Press & Hold the Sleep/Wake and the Home buttons simultaneously for 10+ seconds. Ignore the red power off slider.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
iscs
Posts: 2
Registered: Mar 28, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 1:26 PM     in response to: David.Austin.Al...
            Reply          Email
I try it without any success and i try even to restore the same result . as i see the first group of ipad 2 which ordered on 11 march and delivered on last wednesday is almost have issue in front camera between freeze and not working at all .
Ipad 2 iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 2:01 PM     in response to: iscs
            Reply          Email
Not mine. It works perfectly.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:30 PM     in response to: David.Austin.Al...
            Reply          Email
Deleting my backups and starting fresh kinda *****. I'd rather not have to re-do all my settings like email and my apps. Its not that i have a lot of apps, maybe 5 or so I use, but still, its a bit of a pain. I guess I can TRY it... can't hurt right...
I dont want to just delete my backups though, i'll store them somewhere else (i think i remember where apple stores them) and copy them over later if i need to.
Worth a shot, better this then my iPhone which has a ton of apps I use for work. Im still setting the iPad up for my work stuff. Will let you know how i make out.
BTW the home/power reset didnt work, ive obviously tried this many times, and just now while writing this. Same issues.
iOS 4
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:44 PM     in response to: Adam Daley
            Reply          Email
So heres an update. I just restored the iPad so its back to factory default... and the camera is locking up now. I didnt even sync it, its brand new now... same issue
iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 7:24 PM     in response to: Adam Daley
            Reply          Email
Take it back.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
marku819
Posts: 1
Registered: Mar 29, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 29, 2011 7:48 PM     in response to: iscs
            Reply          Email
iscs, mine doesn't work at all, either, exactly same situation.
iPad2 64GB wifi black iOS 4
skigirlmle
Posts: 1
From: Glendora, CA
Registered: Apr 1, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 31, 2011 11:19 PM     in response to: Adam Daley
            Reply          Email
Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
iPad 2 iOS 4
crh24
Posts: 654
From: Oregon
Registered: Feb 18, 2010
Re: iPad 2 Camera - Doesnt Work
Posted: Apr 1, 2011 2:20 AM     in response to: skigirlmle
            Reply          Email
skigirlmle wrote:
Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
Take it to your closest Apple Retail Store. The Apple store locator says the closest one to Glendora is a few miles down 57 at the Brea Mall:
Apple Store Brea Mall
1065 Brea Mall, Space #1024A
Brea, CA 92821
(714) 255-5610
27" i7 iMac 11,3 16GB 2.93GHz; 24" iMac9,1 3.06GHz 1TB-HD 8GB-DRAM; Mac OS X (10.6.7) AirPort Extreme; 13" MBP 8GB 2.53GHz; iPhone 4 32GB; 64GB iPad2 3G ATT; ATV2

My macbook camera doesnt work

Hi, my camera doesnt work, what i need to do?

Hello,
Try resting the SMC and see if that helps.
http://support.apple.com/kb/HT3964

Ios 7, camera doesnt work after updating, iphone4

My iphone 4 camera doesnt work after updating on ios 7

completely erease the ipad and reinstall the OS.
Go to settings>general>reset>erease all content and settings. Wait for the ipad to finish then see if it works.

Camera doesnt work, the shutter stays closed

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