Can anyone tell me how to contact someone above the local Verizon Store with a complaint?

I'm having a very frustrating problem and have been unable to resolve it through the local Verizon Wireless store. When I asked for a superior's contact information I'm told that they're not allowed to give that out! How do I get in touch with someone who can help me? I've been a customer for over 20 year and have always sung Verizon's praise, but am having second thoughts.

Thanks, Anthony. I finally got through to someone who could help by filing
a complaint with the BBB. Issues resolved.
Julie
Private info removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

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"ducati1" <[email protected]> wrote in
message
news:gkriis$et6$[email protected]..
> Hi guys.
> I have a page with a form on it here.
>
http://www.thechallenge.net.au/superredemption.php
> I want the data placed in the textfields within the form
to come to me in
> an
> email upon submission.
> Now normally I would action the form to use this page
here
>
http://www.thechallenge.net.au/Redemptionform.txt
> But because the action of the form is now <?php echo
$editFormAction; ?>
> due
> to an insert record and check user name server behavior
I cannot use my
> normal
> method.
> Can anyone tell me how I can get around this problem?
>

Can anyone tell me how to contact someone above the local Verizon Store with a complaint?

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