Can get on fav website, check new items& account--but when I go to order, it won't process order. other websites no longer get get email sent to me
Problem 1: There is a local website that I have an account with (for a long time) that offers good deals with vouchers...etc. Since I have got Firefox, I get their emails, I can go on the site and check the emails, get to my account to see what I have, delete used vouchers,etc. But than when I place order and go to my cart, I put in the couple items you always have to put in (ph# and hit x confirm by the rules)==I hit confirm order and the site doesn't take the order. It erases my ph number & x by confirm. I put it in again and does same thing. I missed out on some good deals because of this. I called the place (our newspaper) that runs this HOP On It by the Billings Gazette & they got an order through on their computer & said it has to be with my computer. Yesterday I tried to place another order and the same thing happens. Could you please tell me what is going on and how to correct this? This is an important site for me. Thank you.
Problem 2: I have some websites I also like to get emails from for store ads & coupons (Hobby Lobby) and a site called SplitCoast Stampers. For some time now, I don't get their emails. I tried several times to resign up for the newsletters and/or emails. I either get the message you are already registered, but than still no in-coming mail or it will let me resign up and no mail. This has happened with a couple other places I've done business with too, but right now can't remember which other ones. Can you help with this problem too? Thank you.
This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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