Can I get a replacement set of EarPods since they are less than a year old, and the wires are shorting inside? (No receipt as it was a gift.)

I emailed Apple Support about this, but I have not gotten an email back. It has been at least a few weeks. Should I just take them into the mall store? In their case if I can find it? I wouldn't want them to think I was stealing them though, since I wasn't gifted a receipt. I figure they should be under manufacturer warranty since they came out with the iPhone 5 on Sept. 22nd, 2012 less than a year ago.
The rubber part by the input jack has rubbed off, and the part where the right headphone wire (with the volume adjuster) connects to the top of the part that compines the wires, pulls up exposing the wires. Is it considered abuse if I just use them normally and the materials used to make the item *****? (Their headphones have always had problems.)
Thanks

Go to the local apple store and they will most likely replace them because they are less then a year old. It is worth trying.

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My Nano is less than a year old and is no longer working where do i take it for replacement or repair using the manufacture's warranty

I have a nano less than a year old. It no longer works properly, some of the buttons are no longer functional and it does not respond when plugged up to my PC.
Where do I take it to get it replaced or repaired using the manufacture's warranty. It was a gift and I do not have a receipt. please help

Make an appointment at the nearest Genius Bar ( Apple Store).

V570 LESS THAN ONE YEAR OLD: Mainboard replaced twice, overheating, broken HDMI. And that's typical!

Is this a lemon? How should Lenovo handle this?
Hello. From very beginning, shortly after purchase, V570 overheated (80-90 degrees Celsius, with screen shots of core temps as proof). Problem went on for several months, burning leg at one point. I called tech support, no call back and no repair scheduled. Kept notes, dates and times of all contact.
I had purchased next day on-site repair service for three years. So when no one called back about problem after ten days, I called back and raised a little pleasant ruckus. Got some action.
On-site tech installed more powerful fan. Helped out with high temps. Tech recommended motherboard to be replaced, since it was probably fried from overheating.
Then, the HDMI port no longer worked. Lenovo took more than a week on this repair. Parts were sent to a technician who was no longer in business, so parts were in Fed Ex limbo. I spent 10 hours on phone (5 hours to the Philippines) trying to straighten out the mess.
Problem escalated. No one from North Carolina or Texas ever calls back. No. Call. Back.
You can imagine my trust factor with Lenovo is zero now.
New mainboard installed. Works fine. Tech leaves. Two hours later, screen is completely black. Nothing. Dead darkness dead dead. Cannot power on. No tricks with power button, recovery button or anything else working.
Called support again about dead machine. Sending out another mainboard for another repair. I do research and realized this is the bad bad bad motherboard that *everyone* here is complaining about. Lots of other dead black screens from it. So, again another two hours on the phone.
Then, I call tech in Philippines back, and say, hey, this is the mainboard that is riddled with problems -- I really do not want to go through this again. They recommend another mainboard, but it's a slower one -- an i5 dual core instead of quad core.
At this point, we're three or four mainboards in, in terms of repairs that have happened and parts coming, on a machine less than a year old.
At what point does Lenovo make the financial or business decision that the best option is to replace the machine rather than paying for four motherboards and on-site repairs?
And, BTW, when I pay hundreds of dollars for a 3-year on-site next-business-day repairs, I mean ON-SITE, NEXT BUSINESS DAY. That's what my contract says, in writing -- I've got it in front of me. That doesn't mean 2-3 business days that all the techs are saying to me.
I've even had several techs say I need to send in my machine, and I say, uh, I have on-site repair, and they say they "need to get approval" to authorize on-site service. **bleep**??
This is the worst customer service and the poorest machines I've ever encountered.
I also have a 2-month old y570, that arrived with a broken battery bay and still the touchpad is as stiff and unusable
as Day One. Both the lower housing/battery bay and the touchpad have to be replaced or repaired.
I'm gathering that others are having as many problems with their machines as I am having with mine. And even when you pay for good service -- you don't get it.
IdeaPads bear no resemblance to the greatness of ThinkPads or the IBM of yesteryear.
Lenovo, please help.

Unfortunately, the carrier that you purchased it from is where your warranty channel is. I wish I had a better answer but that is how the system works.
As I mentioned, even if you are within the warranty period and with the same carrier, the warranty is probably void since the device has been disassembled and repaired--they can tell when it's been apart. I've heard of this mirrored issue before and it's usually a hardware problem, as you've already been made aware of by the repair facility you took it to.
I hate to say it but you are probably out of luck on this one. Wish I had something better to tell you.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

HT3986 I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy amac and install the OS forom the pc to the apple product i will not use the pc after can i use the OS off

I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy a macmini and install the OS from the pc to the apple product i will not use the pc after, can i use the OS off the pc or do I have to purchase another?

I think you can get Windows 7 for around $99. Install the 64bit version as the 32bit version will not be able to use all your new computer's ram if you have more than about 3.5gb.
Back up your quick books data now before the old hard drive dies. You can copy your data over to your new installation of Windows and quick books.
By the way, there is quick books for Mac http://quickbooks.intuit.com/mac/?sc=BNR-000-COR-quickbooks&priorityCode=4902000 000&cid=ppc_google_QB-Intuit-Core-Brand-Mac_quick-books-for-mac_exact&site=&ad_i d=9347918288&raw_keyword=quick%20books%20for%20mac
So you may not need to install Windows at all.

Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

And the processor limitations.
iPad: RAM - 256MB, Processor - 1 GHz Apple A4
iPad 2: RAM - 512MB, Processor - 1GHz dual-core Apple A5
iPad 3: RAM 1024MB, Processor - 1GHz dual-core Apple A5X
Similarily, the iPad 2 did not get Siri and some other features in iOS 6.
 Cheers, Tom

I have anew iMac, less than 3 months old - over the past few days i notice my wireless mouse keeps looksing contact with the mac. why is this? anything i can do ?

I have a new iMac, less than 3 months old - over the past few days i notice my wireless mouse keeps loosing contact with the mac. why is this? anything i can do ?

thanks. battery level is ok. have just reinstalled the mouse..... as to whether the problem continues, i'll have to see over next few days......thanks for your help

My iPod touch is faulty. it is less than 2 years old. Will apple replace it even if its not within warranty?

Ipod touch issues include faulty home button, and only half a day battery life. It is less than 2 years old but no extended warranty. I have heard Apple will replace??

Apple will exchange your iPod for a refurbished one for this price as an out-of-warrany replacement. They do not fix yours.
Apple - iPod Repair price

My MacBookPro is less than 3 months old and for the last few days, it has been itslow to load anything, especially web pages. I get the rainbow swirl when loading or reloading. I guess I am spoiled. Up until now it was lightening fast!

My MacBookPro is less than 3 months old and, for the last few days, it has been loading so slowly, mainly with webpages. I have gotten the swirling rainbow "thinking" icon more in the last days than I have since I bought it. I know I'm spoiled and expect it to be faster than lightening (which it has been) but I am worried that I may have been compromised in some way, or, is there anything I can do as administrator to clear out some "junk"?

Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
Given that your MacBook Pro is so new, you should certainly contact AppleCare and take advantage of the free telephone support included in its purchase price.
Until then, if you are motivated to investigate this yourself consider the following:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
http://www.etresoft.com/etrecheck
Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or "failed".
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.

My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??

My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??
Please Post !!!!!!!!

No, Apple does not offer that kind of exchange.
If you had a valid problem covered under the Warranty or AppleCare, they would swap it out for an identical item (including same color).

How can I get my stereo to play music videos from my Ipod Nano? It comes up with the message "This device not supported". Strangely my Iphone IS recognised. The stereo, Ipod, and Iphone are less than 4 months old. Any suggestions welcome!

How do I get my Ipod to play music videos through my theatre system? I keep getting the message "This device not supported". My theatre system WILL recognise my Iphone however. The theatre system, Ipod, and Iphone are all less than 4 months old. Any suggestions welcome!

Check with the theater system vendor and see if their system is compatible with the Nano. The resolution on the Nano may be too low for the system.

I got my ipod 5 less than a year ago, and yesterday the speakers stopped working. Will I get a new ipod for free?

Yesterday, i plugged in headphones, and when i took them out, it said headphones were still in it when i tried to change the volume. Now it cannot play any volume, or take in any volume, unless you have headphones plugged in and the have a built in microphone. Since i got my ipod less than a year ago, will i get a new one for free?

First
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.

My Apple iphone 5 is less than a year old, meaning it's still under the 12 month warranty. The touchscreen has stopped working and there are lines across my screen. Can I get it replaced for free by booking an appointment in store?

The rest of my phone is still perfectly operational. I can sync it to my Mac, I can still see my phone screen, meaning I can still see texts and calls coming through, the power button works, I can see my apps and my background, and the circle button at the bottom still works. It's just the touchscreen that isn't working. I can't slide across to answer calls or slide across to turn the phone off. As my phone is still under the 12 month warranty, will they replace my phone in store by booking an appointment at the Genius bar?

I was taken through some diagnostics over the telephone with an Apple advisor, who asked me to restore the software, back my phone up, etc, which I have done. He couldn't rectify the problem so advised me to take it in. I am booked in this evening to see an Apple advisor in store. I don't know of anything that I have done for this to happen! It was in my pocket on holiday in Portugal and was ok one minute, I took it out of my pocket and the vertical lines were on my phone and the touchscreen had stopped working! I hope I can get it replaced.

Where can I get a new hard drive for my intel imac? **** thing dumped, less than 3 years old.

This is my first mac and the **** hard drive crashed in only 2+ years and of course the waranty is expired. Can I replace the hard drive with any 3.5" replacement or do I need something special. And if I do where can I get it? I didn't see anything specifically for an intel imac at apple store. I don't want to pay apple to install it, already spent enough money on this disappointing purchase.

any 3.5" Sata drive will do. I recommend http://www.macsales.com/, or http://www.newegg.com/

TS1369 I fractured the screen on my iPhone 4, 2+ years old and the latest when bought so I bought a new phone but I can not get my previous purchases to download to itunes that were there 2 weeks ago. Changed apple id once and now it shows up when downloa

I bought a brand new iPhone 4 as soon as it came out which was 2010 I think. No problems until two weeks ago. I fractured the screen on it so I am slowly losiong some functions like charge, touch screen ability and need to activate my new iPhone but I am having trouble with iTunes showing my full song library. I have 554 plus songs but some that will not update or download,. Two weeks ago is when this all began. I used to have a different apple ID but changed it after a few months for security reasons. Now when I try to observe my itunes library it only shows the most recent songs I have purchased,35. Not all, and there are still songs that it states it can not download because my computer is not authorized, I authorize it and it says it is already authorized. Then it gives me the old apple ID from years ago and I change it back to my new one, but this only causes it to do it over and over. I called apple and they said all kinds of mean things that my son or husband had been using my ID or account, of which is impossible because all purchases have to be password protected and I get warnings if anyone attempts to access. Also, their ID's are not my old one. Their libraries have none of my music. I do not home share but I thought that iTunes says you can use the music for households if you homeshare so I do not know why the person was so abusive but I am frustrated. So, any ideas? I was instructed to install icloud and did and it seems to me to be the culprit so I bought the stupid iCloud sharing manage,$25 yearly so that it automatically downloads your full library but no luck, still only shows the purchases I recently made with my gift card. This was suggested by the apple care expert. Can not update my phone until backed up, can not change phones until updated and backed up.

I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
Does anyone else have this issue or know how to get around this. I am starting to think that I am going to have to recreate these lists on my computer

My iPad less than one year old, had battery fault , taken in and replaced. Is the replacement new, no I don't think so but a refurb one. Also don't get another year warranty?.. Has anyone else had this? Not happy

iPad faulty not even one year old......taken in and replaced. Is this a new iPad......? No was told. Old be three years old....why isn't it being replaced with a new one, with a new warranty....of another year.? As they have only given me 90 days... Makes me wonder why.?... Have they no faith in their product...I am beginning to wonder..........
Anyone else experienced this.?.... Or any ideas where l stand. The web site useless,

A warranty replacement can be a new or refurbished unit as specified in the warranty terms.
A warranty replacement will have warranty for the balance of the original term or 90 days, whichever is longer.
All perfectly normal.

Can I get a replacement set of EarPods since they are less than a year old, and the wires are shorting inside? (No receipt as it was a gift.)

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