Can no longer attach files to email or type in top of write screen. My Write Screen is divided in middle can write at bottom.

This problem developed two weeks ago. I can still use Google Chrome for email OK but have used Firefox since your first release and want to continue to use the best browser. I removed Firefox, downloaded a new copy today, and re-installed. Same results. When I try to write an email message I get a divided screen and cannot write in the top half. There is no active button for browse to add an attachment. I use Firefox at home on several machines with no problems. This machine is still using Windows XP Pro, but has been very reliable until now. I suspect a corrupt version of the write page is hidden somewhere in my system and removing the install did not remove it.
Any help would be greatly appreciated.
Dave Harris

Please create a screenshot of the problem you're seeing by following the guide mentioned at [[How do I create a screenshot of my problem?]].
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Similar Messages

  • I can no longer attach files to email. Just suddenly stopped.

    I haven't installed an update or any new files. I was able to attach files yesterday but today, for some reason, they won't attach. I select the paperclip but nothing happens. No error message, nothing behind the open pane. I've rest my IE settings to default (even though I don't use it) but that didn't help. I've off/on the PC and that didn't work either. I've run my antivirus software and it finds nothing wrong.

    Could you check your pop-up setting for google.com? Here's how:
    While you have the compose window on the screen, click the padlock in the address bar.
    * If the pop-up permission is listed there as Block, try changing it to Allow.
    * If the pop-up permission is not listed there, click More Information to launch the Page Info dialog, then click Permissions in the top bar. Scroll down to "Open pop-up windows", uncheck the box for "Set default" then click Allow and close the dialog.
    Then try the paper clip again. Success?
    Unfortunately, that is "Google-wide" and not limited to mail, so... other pop-ups are possible that you've never noticed before.

  • Hi. I have an older Mac running OS 10.4.11. I absent mindedly upgraded to FireFox 3.6.24 and now can no longer attach files to email in gmail or ymail. Is it possible to load an older version of FireFox and regain this function?

    FireFox 3.6.15 and newer require OS 10.5 or 10.6. The latest version of OS X the Macintosh G4 I own is physically capable of running is OS 10.4.11. Whenever I try to attach a file to an email in gmail.com or ymail.com, FireFox crashes. Is it possible to load a version of FireFox older than 3.6.15 to avoid having to buy a new computer?

    Hi again - since writing the above I have posted on Adobe>Webplayer>Flash forum the following request and will post on here if I receive a reply that works:
    Firefox updated to 3.6.14 and then advised Flash 10 be installed. I did this and now on YouTube videos all I see is a black screen with no play or pause button. System is OS X10.4.11 Have now followed Adobe instructions to Uninstall Flash player on system and then Install Flash 10. But still at YouTube Safari says Flash 10 is needed and in FF shows a black box only. I use Intego virus barrier but this has never blocked an update before. Flash is enabled in Firefox and Safari.
    eldnolb at Adobe forum advised: Go to this site and right click on the Flash logo, Settings, Display Settings. UNcheck the hardware acceleration.
    http://www.adobe.com/software/flash/about/
    But when I go to this page no logo appeared for me to right click on, which again means that Flash player is not working... so I could not access Settings, Display Settings, Uncheck etc. Was advised to start a new Mac entitled thread. Clare

  • I can no longer attach files to my outgoing Hotmail emails.  I only receive a message that an  error has occurred. Help appreciated.

    I can no longer attach files to my outgoing Hotmail emails.  I only receive a message where I would expect the Upload to appear that an  error has occurred.
    I am using a MacBook Pro with Retina, 2 Ghz Intel Core i7, OS X 10.9.4
    I have no difficulty attaching files to the outgoing Hotmails on the same account using my iPhone.
    Help appreciated.

    Thanks for this - not an immediate solution I fear but will keep unplugging stuff and restarting stuff.
    To try and be clearer about the problem - I have in the last managed to send attachments successfully.  Now  I can send and receive plain email messages but get the error message when I try to attach an existing file to an email - not just a particular file but it would appear all files are being treated in the same way. 
    An experiment to send a mail to which an attachment has failed to upload got the following message alongside the SEND button
    Files with errors will be removed from the email and not sent.
    - but the mail alone was sent and received successfully.  Thanks for any pointers you can give me. 

  • I updated safari to 7.0.3 and pages to 5.2 and can no longer attached files in gmail that are pages or exported to word. Any suggestions?

    I updated safari to 7.0.3 and pages to 5.2 and can no longer attached files in gmail that are pages or exported to word. Any suggestions?

    I have a similar issue.
    After updating Pages to 5.2, all Word export documents are 10 times the size they'd normally be.
    A normal exported .DOC file that would have been under 200K, is now 1.7MB once exported.  !!! ???
    This is a major issue with Pages.

  • I can no longer attach files in Yahoo mail since upgrading to FireFox 4.0.1. I click the "attach" button and nothing happens - no file list to select from appears; nothing.

    Since upgrading to Firefox 4.0.1 the "attach files" function in my Yahoo Mail account no longer functions. When I click the "attach files" button nothing happens - nothing. No file selection box opens, no error message appears, no pinwheel of death, nothing.
    The "attach files" button is no longer 'hot' in FF 4.0.1 either = the "little hand" icon does not appear when I scroll over it. Other action buttons are still 'hot' ("attachments", "emoticons", "format", "hide bcc"etc.) - just not the "attach files" button.
    The Yahoo Mail "attach files" function still works when I use my Safari browser, however. So, it appears to be a FF4.0.1 issue.
    (Intel MacBook, Snow Leopard, 2gb ram, 360gb hd)

    You can try to delete the file mimeTypes.rdf
    See "Reset Download Actions"
    * http://kb.mozillazine.org/File_types_and_download_actions

  • Can no longer attach files to yahoo email

    Everything was fine until yesterday. Now when I try to attach a file it indicates that it is doing so but never actually finishes. I have waited for over 10 minutes for a small WORD document that previously had attached in a few seconds. I'm using yahoo and when I get there via MSN explorer 8 it does work, but not with firefox.

    Please create a screenshot of the problem you're seeing by following the guide mentioned at [[How do I create a screenshot of my problem?]].
    Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
    '''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
    ''(If you're not using it, switch to the Default theme.)''
    * You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Don't select anything right now, just use "'Start in Safe Mode"''
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
    '''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
    Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

  • Suddenly I can no longer open my comcast email. I tried deleting cookies and emptying the cache, but neither helped. I can see the preview of the inbox, but not the whole inbox, and I cannot open any email. Help! I hate having to use IE!

    When I click on "open entire inbox" the font seems to get very large briefly,then it returns to the normal size.I can't see my whole inbox or open anything!

    When using Preferences to change the email to Xfinity Lite you loose certain valuable features available in the full verfsiion. This may work for some but I enjoy attaching photos in some emails and having them show in he message boz along with a message. It's a shame that two multi-national companys can't get their act straight. Comcast blames Firefox, Firefox blames Concast. In the meantime users are forced to use Internet Explorer. I hate this kind of stupidity. Millions of consumers are inconvenienced. I suspect that Microsoft and Comcast are schemeing in this matter.

  • Why can't I attach files to my emails in Mac Mail?

    I've messed with the .webarchive and .mailsignature to create myself an HTML email signature. After completing that, which worked, I can now no longer attach files to my emails in Mac Mail. I can click the attachment button, browse to the attachment and hit okay, but it shows nothing in the email and seems to freeze up. I have since replaced those .webarchive and .mailsignature files with the originals from Apple and restarted the computer but still am not able to attach files to my emails. Any help?
    Thank you.

    Except for the first response, all of you are unhelpful. The email was configured. Apple contacted me about the issue and said that the iPad cannot attach multiple docs to a single email regardless of whether the docs are located on the iCloud, in Pages, or a dropbox. It's operating system is not designed to do so (a stupid error if they are promoting the use of iPads for business and productivity, or even fields like architecture, design, and marketing, or even as an office alternative for remote use in meetings...which they are in professional consultations with offices). It also cannot do this through an alternate email site like a university server, yahoo, gmail, etc via Safari. Apple also cannot recommend a third party App that can do so. What they recommended, and there seems to be a lot of buzz about this being a problem with the iPad on the Internet, is that people go to their website, go to product feedback and go to enhancement requests and request the capacity to attach different types of files other than photos, and the capacity to attach multiple documents to an email. Basic functions...any email user would want. One of the Apple techs even thought it was implausible that they hadn't integrated this function ALREADY, when I called to set up the appointment.

  • I can no longer attach aperture files to mail messages. Why?

    Before the last aperture upgrade I was always able to select an image in my library and use the share command to attach that image to my mac mail message. Now the email opens but no photo is attached. it is a blank message. I know there is an icon in the right hand corner to access aperture files but this is not as convenient on large libraries.
    Is this a bug?

    Yes, I have always done as you have shown:
    "File→Share→Email", "right-click→Output→Email", and "{Option}+e" all create a new mail message with the selected Image(s) attached after being exported using the Image Export Preset specified in "Aperture→Preferences→Export".
    But for some reason after Idid the lastest aperture update a couple weeks ago (and I am still using snow leopard), I now cannot get files to show up in my messages.
    I can attach files while I am in macmail.And I can drag files from my desktop, but I can no longer get files by doing the file>share>email navigation through Aperture.
    Anyone else have this problem?
    Re: I can no longer attach aperture files to mail messages. Why? 

  • Can't read attached files to older emails in Outlook 2010

    Hello,
    I have Outlook 2010 connected with MS Exchange.
    I can’t read attached files to older emails than 3 months. In attached elements there are only small files and I’m not able to open them (size in Bytes!) - double click doesn't work. I've tried different solutions:
    1. https://social.technet.microsoft.com/Forums/en-US/dd2869cb-5e53-4852-b0bb-15de6653db0c/dont-see-attachments-in-old-emails-on-outlook-2013?forum=outlook
    2. https://social.technet.microsoft.com/Forums/office/en-US/cbd420f1-ec7f-44ae-8f78-c7613e2eabb6/unable-to-retrieve-attach-document-for-older-emails-in-outlook-2010?forum=outlook
    3. Clear cache in Advanced Settings of Forms and clear C:\Users\%username%\AppData\Local\Microsoft\FORMS
    None of them works
    Thanks in advance

    Hi,
    Can you read the attachments if we logon in OWA? If attachments can be read in OWA, we may try to delete the original OST file and restart Outlook to sync a new one to see the result. If still no luck, we can create a new mail profile in Control Panel to
    check the result. See:
    http://support.microsoft.com/kb/829918
    If same issue continues in OWA, you may need to recover the data from the backup you create before.
    Regards,
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Can't attach files to emails

    I recently upgraded to a G5 Dual 2GHz system running OS X Tiger. I am having trouble attaching files of any kind to email. I have email accounts with Charter High Speed Cable, and a SquirrelMail account with APlus.net (who hosts my Website).
    On my older Beige G3 tower, I never had a problem. As soon as I got the new machine up and running, I lost the ability to attach files using either account.
    I know it is a system issue of some sort, because I can attach files to emails from either account from remote locations. I can receive attached files, but can't send attached files.
    Are there any known conflicts with Tiger that could be a culprit? Could it be fax software or Norton Antivirus?
    Any help would be greatly appreciated!
    Wade

    I recently upgraded to a G5 Dual 2GHz system running OS X Tiger. I am having trouble attaching files of any kind to email. I have email accounts with Charter High Speed Cable, and a SquirrelMail account with APlus.net (who hosts my Website).
    On my older Beige G3 tower, I never had a problem. As soon as I got the new machine up and running, I lost the ability to attach files using either account.
    I know it is a system issue of some sort, because I can attach files to emails from either account from remote locations. I can receive attached files, but can't send attached files.
    Are there any known conflicts with Tiger that could be a culprit? Could it be fax software or Norton Antivirus?
    Any help would be greatly appreciated!
    Wade

  • Cannot attach files to email. get message "An internal error occurred when attempting to attach... " when do retry and "switch" can attach the file. What is the problem? Files attach ok with IE.

    Cannot attach files to email. get message "An internal error occurred when attempting to attach... " Have tried attaching docs and jpg. Same result , files don't attach. When click on try again and then "switch" the file does attach.

    Cannot attach files to email. get message "An internal error occurred when attempting to attach... " Have tried attaching docs and jpg. Same result , files don't attach. When click on try again and then "switch" the file does attach.

  • After updating to the current versions of Adobe, I can no longer scan and send emails.

    After updating to the current versions of adobe, I can no longer scan and send emails nor can I open an attachment upon receiving an email.

    Capt Camo wrote:
    After updating to the current versions of adobe...
    What exactly is "adobe"?  Adobe is the name of a company that has hundreds of software products, each with a distinct name.
    You are posting in the Flash Player forum; do you really receive emails with Flash attachments?
    Flash Player also cannot scan or send emails.
    Finally you give no information regarding your operating system, email client, etc.

  • Can the form attachment files be included in the notification e-mail?

    Can the form attachment files be included in the notification e-mail?
    Best regards

    Hi,
    Currently the attachment cannot be sent with email notifications in FormsCentral. You may submit feature request via http://forums.adobe.com/docs/DOC-4233.
    Thanks,
    Wenlan

Maybe you are looking for