Can no longer make system image after Win 8.1 upgrade (error 0x80780119)

Question

I've recently upgraded to 8.1 and am now trying to make system image.
Unfortunately, it's failing with error 80780119.
[Image of failed backup|http://www.sawyourad.com/toshiba/failed.png]
I've had this happen before on another computer system, and resizing the recovery partition seems to fix it, and is what's suggested on the web.
However, I can't seem to do that on this machine, diskmgmt.msc doesn't seem to show any disk space used, and worse, many of the partitions seem to be duplicated
[image of disk partitions|http://www.sawyourad.com/toshiba/diskmgmt.png]
You'll notice that none of the recovery partitions appear to have any space used.
I'm at a loss as to what to do next.
The 8.1 update has pretty much rendered my machine unsafe to use, as I can't back it up any more.
I hope I don't need to add Toshiba to my don't buy list.
Anthony Wieser
Wieser Software Ltd
+Message was edited: link has been removed - not allowed+

Answer 1

Hi
>I hope I don't need to add Toshiba to my don't buy list.
This is not a option buddy. Why? Because it seems that this is a common Windows issue as many people asked for a solution in the Microsoft forums and community.
[Backup fails Error code 0x81000019|http://social.technet.microsoft.com/Forums/windows/en-US/25deba76-464b-4a9d-9b32-a283bb6a88ce/windows-7-rc-backup-fails-errorcode-0x81000019?forum=w7itproperf]
Someone solved this by de-selecting the create driver image checkbox available when you choose the contents of the backup.
But it looks like his error come when hidden System Reserved partition created by Windows system does not have enough space to store a shadow copy.
Please check the freespace on this volume.
Follow the following steps:
1. Start -> Computer -> Right click -> Manage
2. Select Storage -> Disk management.
3. Verify that you have a System Reserved partition of around 100 MB size or more
4. If yes, right click on this volume and select Properties.
5. View used and free space.
Windows backup requires around 40 MB of free space on this partition to backup successfully.
So if the free space is less than 40 GB, backup does not get enough free space.
As a workaround try the following solution:
Since the default System reserved partition cannot be extended, creating a new system volume is the workaround. Here are the steps to move the system volume to any other volume:
1. Choose where you want to have your system volume.
Few things you need to keep in mind:
a. System volume can only be created on a primary partition of MBR disk.
b. If system volume & boot volume are together, then BitLocker feature cannot be used to encrypt volumes on your machine.
2. Suggest creating a new volume (say F:) on the same disk that contains the boot partition of size of about 490 MB (be careful to keep it less than 500 MB).
3. Assuming Windows is installed on C: on your machine. From an elevated command-prompt run: bcdboot.exe /s C:\Windows /s F:.
4. From elevated command-prompt run: DISKPART
5. From the disk part command-prompt:
DISKPART> select volume F
DISKPART> active
Now you can reboot your machine and F: will become the system volume.
You can undo this by repeating the same steps using the original system volume (you have to assign drive-letter to it) to revert to your previous configuration.