Can no longer see iPhone in iTunes on Mac at home
I wonder if you can help? We have 2 iPhones & a Nano all connected to iMac at home & to date syncing happily. I have recently downloaded iTunes to windows PC at work so I can sync iPhone calender with work Outlook calendar. I have managed this successfully syncing my phone at both home & work. This week however my work PC seemed to be having probs seeing my phone. I eventually got them "talking" but during the process the work PC had a pop up saying something about not having the apps in iTunes and did I want them copied. I was given two options, one to transfer & the other not to transfer however it said if I did not transfer the apps would be deleted from my phone(!) I therefore chose the transfer option but it started deleting apps during the sync process anyway. I immediately unplugged the phone but since then I can no longer even see my iPhone in iTunes on my home based iMac (where the back up is!). I have followed the help suggestions (reboot iMac, phone etc) but with no luck. Apologies if this is unclear, I am a bit technically challenged and so really have no idea what I have done/am doing. Any suggestions gratefully received. Thanks in anticipation.
Thanks a lot! After I sent the above post, I tried that. It worked a little. Some of the ones that I Purchased would not come up. I followed instructions from Apple about going to Purchased and downloading them again, but ran into another problem. They are greyed on my Mac and they will not download again. It says to click on the iCloud beside them, but there is not one visible. iCloud is set up, at least I thought it was. I am sure there is a simple explanation, but I am missing it!
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But according to Mac's website it is...
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iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
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