Can not send mail from PR Workflow to the approver

Dear all,
I have issues about send mail from PR Workflow to the approver.
Now when user create PR and the corresponding user can receive the workflow items in SBWP.
But no email from the user to approver.
If I assign authorization SAP_ALL to the user that create PR. The approver can recieve the workflow item PR in SBWP and email to their mail
Can you tell me about the authorization that can allow the user to send the workflow item PR in SBWP and email to the approver?
Now user can send mail to external and internal mail and I also configured the mail server in SCOT and can successfully send a mail to users in SO01 by manually creating a message.
Now the approver not receive any email but can receive a workflow item in SBWP
Regards,
Pannee

Dear all,
Thank you for all suppport, Now I can solve issues.
Regards,
Pannee

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[I hope this helps. I tried to be as descriptive as possible and write with correct spelling so that search engines will collect it.]

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Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
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Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
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