Can not setup email account on Bold 9900 with office 365 POP PORT 995

Hellow Please your support. I can not add an office 365 POP account wih SSL 995 portpop3: outlook.office365.com SSL port 995smtp: smtp.office365.comSSL port 587On a computer the setup go throught with no problem. If there a way to set the port when add an email account ?

Microsoft told you that? Very strange. Did you even try the wizard? Oops...Oh shoot...you are on an old legacy BB device with BIS. Sorry, forgot about that. EAS does not work with BIS, but if they face OWA to the internet for this email, it can integrate with that. I'm pretty sure that Office365 faces OWA.
I don't remember about configuring POP...I gave it up years ago. Only use IMAP and EAS now, no need for ancient POP. But here are some references:Article ID: KB31310 BlackBerry Internet Service and Microsoft Office 365 servicesArticle ID: KB04478 Integrate POP accounts with the BlackBerry Internet ServiceArticle ID: KB03133 How to integrate a Microsoft Outlook Web Access email address on BlackBerry smartphoneArticle ID: KB04804 Error message appears when attempting to integrate a Microsoft Outlook Web Access 2010 accountArticle ID: KB18567 BlackBerry Internet Service cannot connect to a Microsoft Outlook Web Access account which is using Microsoft Exchange 2007, 2010, or 2013Article ID: KB02858 Unable to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service accountArticle ID: KB23361 Microsoft Outlook Web Access authentication methods supported by BlackBerry Internet ServiceGood luck and let us know!

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Cannot set up email account on Bold 9900

I have upgraded from a Blackberry Bold 9000 to a 9900 and I find that my email accounts don't work. When I click on Options>Email Accounts to enable me to edit the POP and SMTP settings, nothing happens. Please, can anybody advise me how to do this?

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support and to be sure that they have moved all of your account and services over to your new device.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Outlook 2013 Not Responding and Offline Address Book Issues with Office 365

Around 3 months ago I setup a small business with Office 365 for email. They have 10 PCs, all running newly installed Windows 7 Professional 64-bit, eight with Office 2013 and two with Office 2010. All are connected to a local domain (Server Essentials
2012) with a single internet connection through a new TP-LINK router. Each user logs into their own PC only.
The network runs perfectly, internet connection is good but there seems to be RANDOM, INTERMITTENT issues with email not being SENT from Outlook every so often. Email will sit in the outbox for up to an hour sometimes before, eventually, being sent. Incoming
email seems ok, although this is more difficult to tell. At others times, email will be sent instantly - the size of the message and any attachments makes no difference.
The issue has happened at some point on every one of the PCs but no particular PC/user seems worse than any other. When email is stuck on one user's PC it can still be sent ok by other users at the same time - so the internet connection is not down. Users can
can always login to the OWA service ok and iPhones etc. all sync ok even when email is stuck in the Outbox.
To debug the issue I have worked on one particular user's PC and carried out the following changes -
Changes that made no difference
I have checked the router. A SPI firewall is available on the router but this is switched off.
I have changed the MTU on the router with no effect.
There are no unsual add-ins to Outlook
Outgoing email virus scanning is disabled
Outlook is NOT integrated with Lync
The OST file is around 1.7 GBytes is size.
I have recreated the Outlook profile twice but this made no difference
Switched OFF "Cached Exchange Mode" - this made things worse !
The Outlook address book is set to \Offline Global Address List
I have disabled with Windows firewall on the client PC - no change
I have adjusted the KeepAliveTime for packets in the registry of the PC to 20 minutes
Changes that reduced the frequency of "Not Responding"
I have changed the Outlook automatic Send/Receive time from 30 to 10 minutes - this seemed to help
Possible Related Problem
I have attempted to download the offline address book manually - this hangs at "Copying offline address book template file" in the Send/Receive dialog and there a NO OAB files in the data file location on the PC.
So the only measure that has so far "helped" has been the Outlook Send/Receive time change - now set to 10 minutes. Even so, Outlook will occasionally go "Not Responding" for 30 minutes or more (no windows active - only option
is to close and reopen Outlook).
There does seem to be a problem with the Offline Address book. I can download this ok for this user on my home PC (Outlook 2010) but this will not download manually on the work pc with Outlook 2013 (despite following all the debug steps above).
On work PC I can see literally hundreds of "Schannel" errors in the Windows System event logs -
Error - Event 36888 Schannel
The following fatal error was generated :10
The internal error state is 10
These errors occur every 2-4 minutes continually all the time Outlook is running. When Outlook is closed the "Schannel" errors stop !
Can anyone suggest what else to try, please ?
I have already investigated this issue on the Office 365 Community Forum, and the Outlook forum and they suggested that it was a client (i.e Outlook) issue and that I should post here for further information.
Thanks for reading !

An update to this problem.
I brought one of the office PCs back to my home network and connected it up there. With no changes to the PC I was immediately able to download the Offline Address Book without errors.
This suggests to me that there must be some problem with the internet connection or router setup in the office environment.
The router is a TP-LINK W8970. The internet connection is PPPoA. I have seen some suggestion that an SPI firewall can cause issues. This router has an SPI firewall but this feature is disabled on the router.
While investigating this issue I have frequently been connected remotely to an office PC - sometimes for up to an hour or more. During these periods I have not experienced any connection dropouts so the actual internet connection seems to be ok (i.e. it is
not dropping out).
However, something seems to be preventing the Outlook client from connecting properly with the Office 365 Exchange server in the office environment - or something is dropping the connection to Outlook. Does anyone know of any router settings that might affect
this ?
I could try changing the office router but I do not have a spare available. Can anyone suggest a reasonably low cost, currenbtly available router that they know definitely works in the Office 365 environment so that I could buy this for test purposes ?

Can not add email account

Hello All
Just got a blackberry curve 9220 to but my extra number on it as it was for a very good price.
The thing is i don't want to register to my network data plan i want to use this device only with wifi
the thing is i can not add my Gmail account!
All toutrials shows that when i click add an email account i shoud have internet email account or enterprise account.
Every time i click on the setup an email the next window is "Activate Enterprise Account"
Is there anyway around this or that's it i have to get a data plan to use my balckberry?!!

Please try this FIRST, using your BlackBerry browser...
1)
• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.
If that works and completes your email setup/editing, good.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Can not setup new account in Azure

I am trying to setup a Azure new subscription.
Log on through the website and try to enter my information but the site is asking for an US state and I live in Australia?? The only zip code is the US I know is 90210 but I would prefer to setup the account with my details. Can someone
point out where I can change the country settings to I and pick and Australian state?

Thanks for the reply Will
To give an update
In the end I called Microsoft Professional Support as I have a Tech Net subscription (yes seems over the top and a waste of a Professional call) and worked out that the problem is my Microsoft (live) account has mutable profiles AU-Personal,
AU-Business, US-Business. I was not getting this information from the normal MS support people.
http://commerce.microsoft.com/
When I tried and setup an account in Azure it's was using the US-business profile, not sure why my account has a US-business profile as I have always been based in Aus but that it the problem.
Microsoft are trying to fix this up as there are a number of people with similar issues when they have moved from one country to another and tried to use their existing account. Eg Xbox or windows phone
http://support.xbox.com/en-US/my-account/manage-account/change-region
So I will wait and see if they can fix my account.

Can I use Power BI capabilities in iPad with Office 365

Hello,
Can I use power BI features in office 365 as native app in ipad ? if this is not possible what are the other options we have to use power BI features in ipad ?
Thanks in advance.

HI Anush,
At the recent PASS BA conference, Microsoft announced that there will be a native iOS app for Power BI by the end of Summer 2014.
At the moment this is the current availability of Power BI on Mobile and tablet.
"No matter where you are, you can access data in Power BI for Office 365 through the browser with Excel and Power View in HTML5
or through the Power
BI Windows Store app, which provides touch-optimized access to BI reports and models stored in Office 365. We will offer support
for other widely adopted platforms at a later date."

When setting up 'Firefox Sync Setup' , the Captcha words and symbol are BLANK and as such I can not Create an Account? (Firefox 26)

I have tried Safe Mode after Firefox Restart and Third - Party are already enabled. The check box for privacy policy is above, then a Blank Box, and then 'Type the text ' Box. I can not setup (Create Account) Firefox Sync via: Tools> Setup Sync> Create A New Account> Account Details

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Can't access email. Screen is frozen with spinning multi colored circle

Can not access emails. Screen is frozen with spinning multi colored circle

press "command+option+esc" to quit the unresponsive program.

TS3899 I still can not send email from my ipad but iPhone works on those accounts

I still can not send email from my .mac account or a .comcast.net from my ipad. I how 2 people so far that has brought to my attention. We have exchange accounts setup on the ipads for work. I compare the settings from iPad to iPhone from my view it appears identical. I am looking at an iPad 2 and a Mini.
I turned on and off the ipads and nothing really changed. The emails come into those accounts.
Any suggestions?
Thanks
VickiHTC

When you say you can't send...as in they never get the email? Does the email appear to send? Error message? When?
It may be more than one iPad that has a problem....

Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?

Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?

Hi tania184,
Have you contacted your email provider to make sure there are no problems on their end? If they say their email servers are working properly, check the outgoing and incoming mail servers entries on your iPhone to make sure both are entered correctly. Enter the outgoing mail server even if the account setup indicates that is optional.

How can send emails over a eircom account i read some were this not possible is ther any fix for this as i am thinking of buying a ipad Air not much use if you can not send emails or answer them thanks

I believe you can only look a your emails if you have a eircom email account and you can not send or answer them with a eircom account if this is so can anybody tell me if there is a fix for this problem or would i better off just useing another email account that will work with ipad Reason i ask is i am just about to buy a ipad air and if this is not possible to use my email address to send emails from my ipad i would be better off with my laptop Thanks Napster

There are lot's of posts via a google search and it seems you certainly can set up your eircom account on your mailbox on iPad. Read this thread link:
https://discussions.apple.com/thread/4022610?tstart=0

TS3899 In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

Can not receive emails from third party email accounts

Recently I started working for a small business which has small business server 2011 and exchange 2010 installed. Before I started there were eight user accounts and they all have unlimited email access. I created a few users through sbs AD and also from
exchange console a week ago. Unfortunately none of them can not receive emails from third party accounts. they all can receive internal emails and also can send mails to any email accounts internally and externally.
This is a night mare for me as new users are having trouble with communicating via mails. I have tried all the methods and now thought of posting this issue on tech net. Please help me on this!!
Thanks a lot!!
Sammy

Checklist for testing inbound email problems, I am assuming outbound emails works ok.
1. Check Port 25 forwarding on all modems routers/firewalls
2. MX Record is created and pointing to the correct Public IP Address, use MXToolbox.com to verify MX Record and test SMTP flow. Also Verify your public IP has not changed, use whatsmyip.org to check you public IP
3. If using POP Connector Service, make sure POP accounts are created properly
4. If using a 3rd party spam host, make sure they forward email to correct public IP address, use step 2 to verify your public IP.

I opened an attachment in my email and can not access my account anymore?

I opened an attachment in my email and can not access my account anymore?

Tap on the open attachment and then a blue "Done" button should appear in the upper left corner of the screen. Tap "Done" and you will close the attachment and return to the mail app and the email message that was open on the screen.

My old email is not anymore existing.It was my Apple id. I updated my profile changing enail and password. Unfort. my Iphone did not update my profile and then I can not use my account by it. how can I do to reset my profile on IPhone4

My old email is not anymore existing.It was my Apple id. I updated my profile changing enail and password. Unfort. my Iphone did not update my profile and then I can not use my account by it. how can I do to reset my profile on IPhone4

Settings > iTunes and App Store > Apple ID > Sign Out > Sign In with the current Apple ID
Settings > iCloud > (Scroll Down) Delete Account > Sign In with the current Apple ID

Can not setup email account on Bold 9900 with office 365 POP PORT 995

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