Can't add participants to a chat

The "+" option in the Participants window isn't available and therefore i can't add participants to a chat. If I right-click my mouse over the "+" button, i see the names of available buddies, but receive this error when I try to add them:
"NSInternalInconsistencyException:
Can't add partipants in this mode."
What mode am I in that is preventing me from adding buddies to a chat??
iMac   Mac OS X (10.3.9)  

An instant message is intended for use when one person intends to send a message to another specific person without anyone else being able to see what was sent or discussed. A chatroom is intended for more than two people to exchange messages for all of the participants to see.
(21501)

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