Can't believe Im asking this but,....

...how do you open the bottom DVD tray? I know about the top one opening with the upper right key but what about the other tray? Someone told me to push option and then that same key but that doesn't work.
Thanks for the help.

See if anything here might help:
http://docs.info.apple.com/article.html?artnum=304526
http://docs.info.apple.com/article.html?artnum=25345

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I had a girlfriend buy me an ipod for my mom's music at her Celebration of Life and someone took it. Is there a way to track it down? She did register it. I can't believe someone did this to me on one of the worst days of my life.

I had a girlfriend buy me an ipod for my mom's music at her Celebration of Life and someone took it. Is there a way to track it down? She did register it. I can't believe someone did this to me on one of the worst days of my life.

Unfortunately, unless you set up an iCloud account on the iPod and turned on Find My iPod before it was stolen, no. Even if you did do that, there are many ways it could fail (for example, the thief could wipe it clean or not try to connect to a network or the network's location might not be known). But, you could try it by logging in to iCloud and using the Find My iPhone applet.

I can't email apple on this, but maybe you can help, compressor wont start

This is a long letter I composed to send to apple about my compressor problems. I am having issues here in this paper, file:///Users/nelsonmay/Desktop/Compressor:%20Troubleshooting%20basics.webarchiv e but I have files missing even after 3 installs. Compressor works fine under another user name and I was told to migrate everything over to that new account, but the tech on apple phone support didnt' want to tell me how. I still have about 40 days of phone support on this software FCP6, but didn't get much on the phone. If you have the time to read though this and can help me with either getting compressor to install on my current user account or help me migrate over to my new one, I can go on and start working with this G5 again. If anyone can forward this onto apple, I would appreciate it.
Here is my initial problem and why I called tech support.
compressor would start, and I had the toolbar, but I couldn’t start a batch or open a file. When I tried to close compressor it said files were in the queue.
I am writing with a real problem with my compressor software. I called tech support 4/7/09 and didn’t get a lot of help. I was essentially told to create another account on my mac to see if compressor was on the other account. I was also told to migrate over to that other account. I tried to ask for more support, but the tech just kept saying I need this paper to follow. file:///Users/nelsonmay/Desktop/Compressor:%20Troubleshooting%20basics.webarchiv e
He also said that I could just reinstall compressor and everything would be OK. I logged to the new account I created on while on the phone and got compressor to start. I thought I was good, and since I didn’t feel I was getting support ( I asked to be walked through the process) I hope compressor would run. Later I tried to run a file on compressor – the new account I created, and go an error. I thought the next step was to go though the paper and reinstall compressor.
First I made sure the permissions were correct. Then I removed the user preferences, but I did not find this file com.apple.compressor.Compressor.plist. I decided to proceed thinking I may be able to get a clean install. The following files were missing and still are.
these files are missing
/Library/Application Support/Apple Qmaster (the folder)
/Library/Frameworks/AECore.framework - I have the frameworks folder but it is empty
/Library/Frameworks/Compressor.framework - I have the frameworks folder but it is empty
/Library/Frameworks/MediaServerAPI.framework - I have the frameworks folder but it is empty
/Library/Frameworks/Qmaster.framework- I have the frameworks folder but it is empty
I have the frameworks folder but it is empty
/Library/Logs/Qmaster (the folder) – no qmaster
/Library/PreferencePanes/Apple Qmaster.prefPane I apple q master
/Library/Receipts/Compressor.pkg – no receipts folder
/Library/Receipts/ProMediaIO.pkg – no receipts folder
/Library/Receipts/Qmaster.pkg – no receipts folder
/Library/Receipts/Qmaster_Frameworks.pkg – no receipts folder
Again I went on with the remove and also removed motion like the paper said. When I tried to reinstall compressor from the FCP disc, it wanted the soundtrack discs and the live type discs. I though this was a bit much for having to install just compressor and motion.
OK, so after an hour of installing all the required discs, I did the software update and compressor would start, and I had the toolbar, but I couldn’t start a batch or open a file. When I tried to close compressor it said files were in the queue. Now when I logged out and logged on to the new account the tech had me create, compressor worked fine this time…under a different user account.
So this is what I need from you guys. I have been scouring the apple help and support pages asking for someone to help me migrate all my data and preferences from my user account to the one the tech had me create. I can’t find a thing on it and no one is answering my questions. I feel that isn’t possible.
Now I can go on, but this isn’t a very good option. I can save files from Motion, FCP etc, log out and log onto my new user account to use compressor. I would rather not do that. I like to export to compressor and make multiple files for different .
OK,
1. I need to fix compressor under my user account that I have had for 4 years on this G5
2. I need to be able to migrate to the new account I created and be able to have all my permissions as well as access to all data and other computers on my network. I also need to be able to log into this account on start up.

Usually they are good about support when you are under warranty. I have some time left on this software. I was just really surprised to get pushed to a white paper so fast and told, "to fix it myself". I have to give the guy credit, he did help me make another user account, but he just told me to migrate my data, and didn't tell me how when I said that I wasnt' sure how to do it.
FCP, is the problem on my system, not OSX. OSX didn't cause the issues in the first place. I also tried the compressor repair on numerous occasions and it didn't work. i am missing files on the install.....after three installs, I would think they would be there. That machine runs fine. Runs AE CS3, DVD Studio and HD on FCP without a hitch. Compressor is messing things up!

Thought I already asked this, but don't see it. Want to know what the "Render" feature is for and how you use it.

I've watched several of the tutorials. I was able to upload a video yesterday to YouTube, but today, I made a new video, and after three tries, never could get it to upload. Kept getting an error asking if I wanted to TRY AGAIN.
As I was editing my video, the sound never seemed to work right with the video. The video would freeze, and the sound would keep going. Strange. I figured I needed to push "Render", but have no idea what it does. Can't find a tut on it.
Any help will be much appreciated. I have six versions of PS, and I have never been able to get videos to upload to YouTube except for the one I got to go yesterday. Failure today.
Joy

Joy
Big question. After you pressed the Render button and the Timeline rendering was completed, did the video portion play back better in the Edit area monitor?
Timeline rendering is just a preview feature. It does not fix a problem. It is the program telling you if you are viewing the best possible preview that the project has to offer. The program uses a color indicator line over the Timeline content to tell you if you are seeing the best possible preview.
No color line or green line = you are seeing the best possible preview, no Timeline rendering needed or available. In this condition, if you hit the Render button, all you will do is play back the Timeline content in the monitor...no Timeline Rendering. An orange line over the Timeline content is the program telling you that you do not have the best possible preview and in order get that you need do Timeline rendering. You can do that
a. pressing the Render button above the Timeline area
b. going to Timeline Menu/Render Work Area or use the shortcut for that, just press the Enter Key of the computer main keyboard.
You do not have to do Timeline rendering, but it is your window of opportunity to catch a problem sooner than later. It is particularly indicated
when for titles, effects, transitions, and non native formats.
And, if you are getting the orange line over content suggesting that you do Timeline rendering, you can select the area where you
want the rendering done under that orange line.....you set the gray tabs of the Work Area Bar to span the area that you want rendered.
Also, the process of Timeline rendering deposits preview files on your hard drive automatically. These preview fields for a SD project are DV AVI files (whether you render a still or video file) and for HD project are MPEG2.mpg files (whether you render a still or video file). You should keep watch for pile ups of those preview files if you are getting in a free hard drive space crunch.
Screenshot from Premiere Elements 11
This screenshot is from Premiere Elements 12
I could go on and on about Timeline Rendering. Do you want more?
As for the workflow problems that you are now having, have we discussed them before. I will look for any of your prior threads to see
if we have talked about these problems before.
Please let me know if you are OK with the above.
Thanks.
ATR

Feel bad for asking this but

I'm new to this forum and only just bought an 80GB iPod classic. Anyway, I don't actually like the menu displays. I never put cover art on my iPod and it also annoys me when you see a track and instead of the cover art it comes up with a grey box and question mark. Is there any way or any software you can use to either get rid of these, or change the display settings for it to be like the menus of a 5th generation iPod?
I feel bad for asking, feel bad for not liking the new screen designs, but can anyone please help me out?

There is not way to change it short of hacking the iPod, and I don't know of any that are currently available. You could find someone with a late 5th Gen iPod and trade with them.
Why not put the cover are on it and go with the flow..so to speak.

I feel stupid asking this but.....

Hi
feel real stupid asking these questions but here goes: -
What is the 'Option' key on the keybord?
If i want use a hash character how do i do that?
when i sign in on my mac i have to type in my password but if i type it wrong it takes me to a windows equivalent of 'DOS' mode why does it do this and how can i stop it?

Hi Again Mr Lenz!
You will find information about all of the keys here Apple Human Interface Guidelines: The Keyboard.
The Option/alt key is located between the Command⌘ and Control keys.
To type a # character, press the Shift + 3 keys. If it's a European keyboard, press the Option + 3 keys.
I'm not sure about the wrong password behavior. If you enter the correct password, does it login OK?
ali b

MacBook pro + leopard - can't believe apple wrote this software

20 odd years banging the drum for all things apple then this.
thought I'd chuck leopard on my macbook pro (2gig Ram 2.16Ghz with rev B motherboard fix)
started from the dvd ok, so far so good, few clicks later choose the HD and off it went - briefly
"installation has failed please restart and try again"
ok, few minutes later, back to choosing my HD and lo and behold a wee yellow triangle - "you must first reformat this volume" wasn't expecting that. Why??
Mnh, ok, I'll stick to 10.4 for now... oh no you won't, restart (without the dvd in) gets 10 secs into the restart and shuts down automatically. Eh?? press the power button, it chimes happily, 10 secs later (just after the grey screen/logo has appeared) shuts down again
so I shove the dvd back in restart from it and back to the installer and reformat
its was tickety boo 10 minutes before I threatened it with leopard. Never ever had to reformat as part of an OS upgrade before, luckily, for once I had backed it all up onto an external
so back into the leopard installer, format HD, gets 3 mins in, "installation has failed because some folder or other could not be created restart and try again"
which I do - few times each time different errors, I checksummed the dvd, even sta and let the installer check the dvd prior to installation all seems ok
whats going on for fecks sake?? this is an apple OS upgrade, not some dodgy other OS
anyone else (and I think I know the answer already) having/had similar issue. is it a pandemic or just particular machines configurations

Hi all,
I want to repost this comment I made on another thread about Time Machine;
Hi,
After reading through this tale of woe I must say it is so frustrating when a machine doesn't work as expected.
I really think that it was a mistake for there to be an update option on the Leopard install disk. I feel it will be a rare circumstance that a system will be in good enough shape for that update to work well. Just think of what the installer has to do. It goes through every inch of tiger and changes what it needs t to make it leopard. How many possibilities are there for something to be missed? I am sure it is thousands. I did the update and my very fast 2.4 CD Macbook pro turned to molasses. Time machine worked sort of as long as you didn't do anything else with the machine.
I realized then that the update was not the way to go.
I would suggest everyone having trouble with any part of Leopard, by trouble I mean really non functioning parts not just an occasional glitch in graphics or mail doing something weird, Should back up just your data the best way you can and do an erase and install. I know this means finding all of the install disks of .dmg files but think of the time you are spending being frustrated with a broken computer. You know that after a clean install you will be functioning at least. There will be bugs. This is a .0 release. Those of us brave enough to try it have to deal with the issues. I agree there should be a bit more info from Apple about the potential snags but i seriously doubt that they can second guess all of them. I do believe that the update method was misleading.
I have been using Leopard a lot and I find it very functional. Lots of great innovations. Just give it time.
Greg N

I feel stupid for asking this, but-

I've made a very simple workflow with Automator that opens up multiple documents (in this case, VectorWorks CAD files) and prints them as PDFs. The problem, if it can be called that, is that I end up having to press the return key three times for each document: Once to confirm that I want to print it, once to confirm the PDF's name and location, and once to save the CAD file before it's closed. The default settings for each prompt are always correct.
I can't work out how to tell Automator to press return for me. Is the answer likely to be staring me in the face, or do I need to import either an action or an AppleScript from elsewhere? I know nothing about AppleScripts; if I needed to write something like this, assuming it's possible, would it be easy?
Thanks in advance to anyone who'll shed some light on this for me. It would be nice to be able to do something else instead of being a yes-man for Automator.
PowerBook G4 (12-inch) Mac OS X (10.3.9) 256 MB RAM, 867 MHz

Memento Mori,
Know need to apologize as you won't find that capability in Automator yet. You have already guessed the work around which is to use AppleScript.
I am not sure whether VectorWorks CAD has an AppleScript dictionary but even if it doesn't it should be possible. If you prefer an Automator workflow then a "Run AppleScript" action could be created such as below.
As I don't have access to VectorWorks CAD I am guessing on the name of the application and whether a delay of 2 seconds between each sending of return is enough on your machine. You need to copy this text to a "Run AppleScript" action in Automator. Note that you must replace all of the text and not just that labelled (* Your script goes here *).
click here to open this script in your editor<pre style="font-family: 'Monaco', 'Courier New', Courier, monospace; overflow:auto; color: #222; background: #DDD; padding: 0.2em; font-size: 10px; width:400px">on run {input, parameters}
tell application "System Events"
tell process "VectorWorks CAD"
set frontmost to true
keystroke return
delay 2
keystroke return
delay 2
keystroke return
delay 2
return input
end run</pre>

I feel stupid asking this but here goes...

I upgraded to the new Numbers and when you save your spreadsheet and say your cursor is on row 500 column 10 and next time you open that spreadsheet how do you get back to that position without scrolling or paging down a million times? In an Excel spreadsheet it remembers the last spot you were in, does Numbers have a way to remember the last spot?
In the previous version of Numbers I could just tap the down arrow and it would jump to the saved spot, but that doesn't work in the new version, it just stays at the top of the spreadsheet.
Thank you for your help.
Matt

I do not see a way (natively) to deal with this. You can post a comment to Apple using the menu item "Number > Provide Number Feedback"
As a follow on (work around) you could add a small table that you leave near the area of interest, then you can select that table to "jump" to that spot using the sheet menu:
In this example "Table 2" was my marker table

I can't believe it takes this long to create a DVD...

Ok, I just bought a new Intel iMac 20" Dual Core 2.66 ghz with 2 gig of RAM and iDVD has been sitting on the Burn step with a message of "Writing..." for about 6 hours now.
I've burned data DVD's before and it took about 45 minutes on my old PB G4 867 mhz.
Is this thing hung, did I do something wrong, or does it take these insane amounts of time to burn a true DVD?
Here are some stats on what I put on the DVD:
215 photos as a slideshow with Dissolve transition
1 MP3 files for background music
5 small video clips I took with my digitial camera
Used one of the standard themes

You're not giving us enough information. Tell us more about the
5 small video clips you took with your digital camera. What format were the movies originally taken in? How did you get these movies into iMovie?
Was the original audio shot in 12 bit or 16 bit?
and why are you using mp3 as opposed to aiff for audio? iDVD works best with aiff (mp3's are also possible but often more problamatic in iDVD).
Essentially you have many potential variables as stated above that can cause iDVD to literally spin its wheels for hours on end before you ever get to a final product in terms of a completed iDVD.
The iDVD Help Menu is your friend. Direct quotes follow:
Preparing QuickTime movies to work with iDVD
If your video-editing application can export to QuickTime, you can create movies that you can add to your iDVD project. iDVD supports most video or image files supported by QuickTime.
QuickTime movies smaller than the standard DVD size of 720 x 480 (NTSC) or 720 x 576 (PAL) are scaled to fit the DVD window, which may decrease the image quality.
For best results, in the QuickTime export settings of your video-editing application, choose NTSC-DV with a frame rate of 29.97 or PAL-DV with a frame rate of 25. Choose No Compression for audio and set the sample rate to 48 kHz.
Not all QuickTime formats can be added to your iDVD project. For example, MPEG-1 or MPEG-2 files, QuickTime VR movies, and movies with sprite or Flash tracks cannot be added.
The following video and image formats are not supported in iDVD:
Copyrighted or protected videos.
Movies saved in thousands of colors using the "none" compression setting in iMovie.
48-bit color images (16 bits per color). To use source files in one of these formats in iDVD, save them in a supported format.
Aurora uncompressed files. For best results, export Aurora clips as DV-format video before importing them into iDVD.
QuickTime VR, MPEG-1 or MPEG-2, Flash, streaming or encrypted movies, or QuickTime spanned movies. You can't add MPEG-1 or MPEG-2 files to an iDVD project because they don't contain standard video tracks.
Adding sound to a slideshow
Adding a soundtrack to a slideshow can enhance the mood or tone of the slideshow, provide information, or tell a story. You can use a recorded voiceover, a song or entire playlist from your iTunes library, or music you composed in GarageBand. You can also use any audio files that QuickTime supports (including AIFF/AIFC, Audio CD, AAC, MP3, WAV, and MPEG-4).
SDMacuser

I'm embarrassed to even ask this, but: what does 'this' refer to?

I am losing the plot trying to Google 'this'; it just isn't working. BUT I did find a description by looking at the ActionScript 3.0 documentation index. http://help.adobe.com/en_US/FlashPlatform/reference/actionscript/3/statements.html#this
Here it is:
"A reference to a method's containing object. When a script executes, the this keyword references the object that contains the script. Inside a method body, the this keyword references the class instance that contains the called method."
Soooo, to access a property or method from a method within the same class, you would type this: this.method() or this.property, right? I'm pretty sure it works without 'this.', but it's confusing me because I learnt PHP before ActionScript, and you always require 'this ->' in this circumstance.
Also, what the aubergine does 'this' refer to when used from the main timeline (not within a class)?
Post script:
Sorry about using the word 'this' so much……… this.

1. I think Ned's explanation linking this keyword to timeline is limiting because timline can be an attribute of MovieClip instance only whereas this keyword refers to ANY AS3 object's instance scope. Main clue is the word INSTANCE. So, this keyword has much wider meaning and usage.
2. Although this is true that one of the conveniences of this is to use it as an associative array, I wouldn't say it is the main usage. In my opinion, in well designed OOP applications the is not need for associative array syntax because there are many more efficient approaches to reference to properties.
"I won't be needing to use the 'this' statement to access other methods and properties from within the same class."
You should reconsider.
Here are examples when this is very useful:
A. Methods parameters vs instance properties/methods naming conventions.
In this example method's parameter and instance property have the same name but there is no confusion:
private var width:Number;
public function changeWidth(width:Number):void {
    this.width = width;
B. Names of instance property and method's variable are the same. Again, references are clear:
private var myVariable:String;
private function doSomething():void {
    var myVariable:String = "BLAH";
    this.myVariable = "ANOTHER BLAH";
Also, although AS3 doesn't support overloading, one can call methods scoping them to either this or super.
override protected function myFunction():void {
private function callMyFunction():void {
    this.myFunction();
    super.myFunction();
In addition, when static vs instance propertied/methods are used - one cannot scope static ones to this which sometimes is useful as well.

Not the right place to ask this but...

iPhone 4S will start shipping to my country in the 22nd of November, but retailers here are starting to sell it at twice what it costs.
I though Apple condemned this actions. Can you elucidate me?

Try uninstalling and installing again:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

Sorry to ask this but: What Is A tag and how do I use it?

I understand that 'tags' are info you attach to a pic, to help you find it later. But HOW do you attach a tag? I was expecting to find a menu pick, or something in a right-click menu that would say "edit tag" or "add tag", but I'm not finding it.
I'm new to iPhoto, and pretty new to Macs in general. I'm sorry if this is too basic, but all beginners need a little help! Thanks much

A Tag is a Keyword. Attaching Keywords is covered in the Help.
Regards
TD

I feel stupid just asking this, but...

I'm trying to write a class to extend PrintStream, but no matter what I do my constructor is flagged with the error:
Cannot resolve symbol
Symbol: Constructor PrintStream ()
Location: class java.io.PrintStream
Here's the code:
import java.io.PrintStream;
import java.io.OutputStream;
public class OutWriter extends PrintStream {
    public static OutWriter writer = new OutWriter();
    private OutWriter() {
        System.setOut(this); //Redirect System.out
    public static OutWriter getInstance() {
        return writer;
    public void print(String text) {
        //Redirect to JTextPane
}I'm completely confused. Is PrintStream extendable? I'm certain this error is incredibly simple, but I don't see what I'm missing. Any suggestion would be greatly appreciated.

It gives me the same error. Here's some updated code:
import java.io.ByteArrayOutputStream;
import java.io.PrintStream;
import java.io.OutputStream;
public class OutWriter extends PrintStream {
    public static OutWriter writer = new OutWriter(new ByteArrayOutputStream());
    private OutWriter(OutputStream out) {
        System.setOut(this); //Redirect System.out
    public static OutWriter getInstance() {
        return writer;
    public void print(String text) {
        //Redirect to JTextPane
}Do I need to override all of the constructors? I've never had this problem with extending a class before. Very strange...

Feel stupid asking this but I've lost something

I cannot find the structure view, nothing visibly happens when I select view structure - I think I may have undocked it - but now I can't seem to locate it again. Help!

found it - floating, non-modal

Can't believe Im asking this but,....

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