Can't capture w/ Firewire in Premiere CS4

Hello All,
I am trying to capture video footage from my Canon XL2 camera into Premiere CS4 using Firewire. I keep getting the message that the 'Capture Device is Offline'. I went into the camera settings and noticed that AV>DV was turned OFF, so I turned in to ON, but still nothing. Not sure why I am having these issues when I haven't had them in the past. Can someone help?
Thank you,
Joel Miller

http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
-and more about Windows http://forums.adobe.com/message/4708997
I have NOT used either, but many say to try these for SD capture http://windv.mourek.cz/ or http://www.exsate.com/products/dvcapture/
I have NOT used it, but many say to try this for HDV capture
-archived at http://www.videohelp.com/tools/HDVSplit
-Click the 1st link under "Download sites:" for the latest version

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