Can't clear a .ppt print job on an OfficeJet Pro L7680, attached to a Lenovo PC w Win7 32-bit

I was printing a .ppt print job that aborted and didn't complete.  I tried to delete the print job. I tried to reset the printer.  I turned the printer off/on.  I took the printer offline/online.  The print job won't clear and although I can submit new print jobs, the printer can't print anything else (because of the .ppt job that can't be cleared).   I was using the HP Solutions Center (HP print utility on my laptop)) and Windows print tools.  Any thoughts on what I can do to clear this print job?

Delete the printer in Control Panel as it appears it is hung up (if there is more than one instance of it, delete them all).
Next, re-add the printer in this manner:
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing.
2. Click >> Start >> Control panel >> Devices & Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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    Say Thanks by clicking the Kudos Star in the post that helped you.
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