OfficeJet Pro L7680 not printing the colour red: it comes out as brown

Running Windows XP. OfficeJet Pro L7680. Using HP inks + quality paper.
Model number CB038a
The colour red is printed as a distinct brown. All other colours/shades/tints/alignments etc are absolutely fine.
Have done the obvious: changed cartridges for brand new ones.
Cleaned printheads
Dignostic page: suggests all ok (good printhead health)
The actual quality of print is good in all respects on the test patterns other than the colour red is printed as brown.
Help gratefully received.
I've always used HP printers and this is a new one on me!

Hi wafflycat, if you reckon it's a cartridge issue then best bet is to contact HP phone support for a replacement....
Phone No.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Cartridge Warranty
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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