Can't download movies and photos off sony dscv-hx100v

Hello!
I have a nice Sony DSC-HX 100V Camera that I enjoy.  Problem is that the pictures and video photos are currenty not being recongized and can't down load.  Need some direction!
Thanks, 
Waldensian!

Yes I can save photos now. After "Edit caption" option after scrolling down there are options: "Delete photo", "Save photo", and "Share". It's just different way of showing those options than on other phone(s). Also, the scroll down marker (or however is called that side scroll up/down thing) doesn't exist so it's hard to figure out there could be more options after scrolling down. So, I just had to scroll down and I found the option to save.

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