Can't download songs and credit card issue

Question

I called Apple support and they brushed me off on this issue which I have seen on MacWorld. I can't download my purchases via either Itouch, Itunes for Mac or Itunes for Windows. AND then I get a message that I need to verify my credit card and I get a message that it was decline. Yet in Purchase history it shows. And earlier I used same card to purchase ILife.
Bank says card is OK.
Made other purchases.....
So, Apple what gives?
As a customer and someone who gives you credit info, I feel we deserve answers?
This is from MacWorld Discussion Board:
..."I hope this is an appropriate topic to post here, but I and it seems many other people are trying to get visibility (and help!) for an iTunes issue that does not yet seem to have been picked up on.
A lot of people are encountering a problem that previously valid billing methods are being declined by the iTunes store and/or billing verification is requested but is not able to be processed by the store.
This thread:
http://discussions.a...522048&tstart=0
now has close to 14,000 views
Others include:
http://discussions.a...552101&tstart=0
with nearly 20,000 views
and
http://discussions.a...393656&tstart=0
with over 8,000 views
Piecing together what little that Apple has shared with some complaining customers, it seems that they have instituted some new security measures that have locked many people out of their accounts and, with a few exceptions, Apple seems unable to reset the accounts. In many cases they are trying to blame the credit card company. They have told me in several responses to support emails that the problem is with my credit card. I have checked with my credit card company and they have received the verification request from Apple and have authorized it -- over 30 times!!!! There are no blocks or flags on my credit card account.
I have tried three other credit cards and get the same error message.
I have even tried selecting the 'none' option under payment information in my iTunes account and I still get the same error message -- the problem cannot be with a credit card if I specify 'none'...
It would be helpful if anyone can offer any advice to resolve the issue, but I am also hoping that someone from Macworld may read this, do some investigating and start giving this issue some 'public domain' visibility. The end goal being to get Apple to take some ownership of the issue. "

Answer 1

Can't download songs
Go try another online music download retailer, such as Amazon.com.
You can buy MP3s from any source, and add them to your iTunes library. If one store is too much trouble, try another.