Can't find a movie I bought a while ago
Bought it on one mac, viewed it on my iPhone. Then somehow, it's gone from both. I can't find it locally by searching the title name. I can't see any way to get it again from the iTunes store.
Did I just flush $15 bucks down the toilet? If so, I'm remembering now why just buying the DVD is better in the long run...
yes. It was synced to my iPhone for a while after I watched it. Then at some point it got unchecked, and didn't realize that if you un-sync it from an iPHone, you delete it somehow. I figured it was still on my hard drive somewhere.
Similar Messages
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A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.
Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
HT204053 I can't find a movie I bought on my iPad- I have icloud?
I have iCloud - I just bought an IPad - everything I have bought shows up on my iPad apart from a film I've bought-
Why?
Thanks
ChrisIn case you didn't understand my question- since I see people have read my issue but don't have an answer-
I bought "the extraordinary adventures of adele sec blanc" on my mac pro a few weeks ago - today I received my ipad3 :-)- I activated iCloud which has worked syncing all music and tv programmes but the film is not the there- I can't find it anywhere- how come? (I tested buying a new film on the iPad and it's under MOVIES)...
Very confused...
Any ideas!!?
Thanks
Chris -
I registered a digital copy of a movie on disneymoviesanywhere. I connected the account to my itunes account but I can't find the movie on my itunes account. I'm just trying to download the movie onto my ipod touch.
Hey cptniemo,
Thanks for the question. Connecting your iTunes Store and Disney Movies Anywhere accounts should sync all of your eligible Disney, Pixar, and Marvel movies between both services. After connecting your accounts, you can check your purchased history in the iTunes Store:
Download past purchases
http://support.apple.com/kb/HT2519
Alternatively you can download the free Disney Movies Anywhere app from the App Store (iOS 7 required):
https://itunes.apple.com/us/app/disney-movies-anywhere-watch/id766894692?mt=8&uo =4
For more information and support with Disney Movies Anywhere, see this resource:
About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
Thanks,
Matt M. -
I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?
Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?
I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message. -
I have just changed my internal Hard drive on my MacBook pro. I had recently downloaded some movies on iTunes which I want to put into my iTunes library on my new internal hard drive. I have put my old internal hard drive into an external capsule but when I open the icon of the hard drive from the desktop I can't find my movies.
At the moment I have the new movies downloading again from the cloud but it is literally taking hours for even one movie to load.
When I changed the internal hard drive I restored my info from my old external hard drive which hadn't been backed up in a month and hence does not have my latest movies...
I am concerned that I might go over my internet usage limit (flatmate is refusing to change to unlimited package!!!!) by downloading all the movies again from the cloud never mind how long it is taking...
Is there any way to restore all my info and media from the old internal Hard drive in the capsule as well as from the external hard drive?It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
1. Select Disk Utility from the main menu then press the Continue
button.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag it
to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Source means the external old drive. Destination means the new internal drive. -
I Can't find the movies and tv shows icons in my iPad itunes store. All I see are music, genius, purchased and top charts.
they are in the "videos".app Store
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How can I transfer a movie I bought to my wife on her account to my account?
How can I transfer a movie I bought for my wife on her account to my account?
You cannot transfer it to another account.
You can copy it to another computer as long as that other computer is authorized for her account. -
I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!
Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ? -
I have always had movies on my I phone, I used to find them in music then in videos, since my last update I now have music folder and video folder, only my tv shows are in the video section & I can't find my movies anywhere
I have good news!! I was waiting until I had adequate time to try this recommended fix in case I had any problems with it. Then I decided to enter a new event in my Calender even tho it was showing "No Calenders". As soon as I entered the new event my whole Calender came back! Yeeaaa! I hope this helps someone with the same problem.
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I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?
In the "Store" menu, click "Check for Available Downloads"
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I have a receipt for a rented movie but can't find the movie in iTunes or on Video app.
I have a receipt for a rented movie but can't find the movie in iTunes or on Video app. Shouldn't it show in my movie file on iTunes or Video app on iPad?
If you rented it on your iPad then it should have downloaded into its Videos app - if it hasn't completed downloading then it might still show in the iTunes app in a Downloads tab in it (Downloads only shows if there are downloads happening), the iTunes app on your iPad is just the store.
If it doesn't show in Videos then does it show via the iPad's spotlight search screen : pull down the centre of the homescreen (not from the very top of the screen, that will open Notification Centre) ?
If you rented it on your computer's iTunes then you will have to connect the iPad to your computer's iTunes and use its Movies tab to move it over to the iPad - rentals are a one-time only download, so won't show on your iPad for redownloading.
If you can't find it on the device/computer that you rented it on then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com -
We have purchased a movie via Apple TV (2) and its taking too long to load, so we want to watch movie on Itunes on the computer but can't find rented movies on the MAC iTunes
Movies rented on Apple TV aren't transferable to another device. If its taking awhile to load then its an issue with your network.
What is your speed via speedtest.net
1080p requires 8mbps
720p needs 6mbps
You can change to SD in settings
Interference can cause issues, verify via istumbler or netstumbler
Should be using ISPs DNS (settings - network - DNS should be automatic) -
I can't find the movie I downloaded from itunes
I downloaded a movie from iTunes. Took a long time. I can not find
The movie now.It should have downloaded into the Videos app :
If you can't find it there then have you got any age ratings restrictions set in Settings > General > Restrictions that might be hiding it ? If not then can you find it by name via the iPad's spotlight search screen (swipe your first homescreen to the right).
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