Can't get video from itunes to nano!

Hi Everyone,
I just purchased a new Nano (4th gen) and am very frustrated (may take it back) becuase I can't seem to get video (mp4 and/or m4v format) to load onto my nano. I have used Handbrake to convert from ISO to mp4 and can successfully get the video into itunes HOWEVER, i cannot get the video onto my new nano! There is no error message as others have posted, when I attempt to drag and drop the video it just displays the circle with line indicating its not possible to add the video to the nano!
Does anyone know how to do this...I am so frustrated!!
Thanks in advance!

Welcome to AD!
New nanos are set for auto sync, by default. With the nano plugged, in, go to the iPod's the Movie tab and tell it to sync that movie, instead of dragging it over.
http://www.apple.com/support/ipod/tutorials/

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