Can't import videos or more than three songs at a time

I updated and among other problems with this update, I can't put videos in itunes anymore. I converted a DVD with videora to put in itunes, and itunes doesn't even try to import the video like it used to. Same thing with bringing in more than three songs at a time. I tried the file>add file and I tried the click and drag method, neither of which worked.

Thank you so much Tamara, I wonder why the folks at help desk for iPhone are not a ware of this answer.. You been very helpful I really appreciated. Happy Holidays to all!

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    Thanks Rachyl, I'll try that when I get off of work. What about the album art? How can I make sure I get it every time in the future. Can I rip my CD's using another software to make sure they are tagged right?
    BTW I used to live in NC not too long ago and went to school there....GO HEELS!

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