Can't Install Itunes 7.0x-Error!

I can install Itunes 7.0x perfectly fine on my compaq, but on my Gateway I get this error:
http://img86.imageshack.us/img86/5641/ierrorez7.jpg

okay, let's try working through the general troubleshooting advice from this document (that you haven't already tried at this stage):
Trouble installing iTunes or QuickTime software in Windows
... but if still no joy with that, let's get an itunes 7 installer log to the Apple engineers so they can have a look at it.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Similar Messages

  • Can not install ituns beacause of error 1639

    i can't install itunes beacause of error1639
    ERRORINVALID_COMMAND LINE
    please tell me how to solve.
    windows XP professional
    thank you.
      Windows XP Pro   no

    Are you installing from a CD or from the internet?

  • Can't Install iTunes, Folder Path error

    I'm trying to install iTunes 7, and I keep getting the error message, "Folder Path 'My Pictures' contains invalid character. Ideas?

    Wait up dude, i found an old post that helps. Don't forget to restart your computer
    I took this from ---- buckbiggle
    Posts: 1
    From: USA
    Registered: Nov 9, 2007
    Re: Invalid Drive: F:\
    Posted: Nov 8, 2007 11:16 PM in response to: sneakymartian Reply Email
    First off, I'm probably one of the least tech-savvy people in this forum. This issue has been plaguing me for the past week with no end in sight. I hunted around the net trying to find a straight answer and finally I came across something that worked.
    NOTE: I'm running Windows XP so I can only speak for my success in that regard.
    1) Click the Windows Start button.
    2) Select "Run". (A drop down entry box will appear.)
    3) Type "regedit" (DISCLAIMER: Proceed at your own risk. Editing the registry can be dangerous and cause even more problems to your operating system if you don't know what your doing, like me. That being said this solution still seemed fairly low risk to me, I took a chance and it worked beautifully.
    4) You will now see the "Registry Editor" window pop open with a directory of folders. In the menu along the top click: Edit\Find...
    5) In the "Find What" box enter the name of the drive that was giving you the error message. In my case it was "F:\" but it could be different on yours. (Example: "G:\" or "L:\", whatever the letter is of your "Invalid Drive" message.
    6) Click the "Find Next" button.
    7) Results will appear in the window to the right if there are any hits.
    8) Read each result carefully and decide if it seems like it should be there. If it's obviously obsolete or does not belong then select it and delete it.
    a) In my case I found about a half dozen items. Two of them were outdated folder directories that no longer existed (I had changed the path name a long time ago), while the remaining hits were all "WDSynch" items (Western Digital external hard drive application. "Passport" or some nonsense.)
    NOTE: I am very suspicious of external hard drives as one of the culprits of the iTunes installation problem (Invalid Drive *:\, particularly Western Digital's "WDSynch" application. Almost every post I've read the person mentioned something about their external hard drive so I'd consider that possibility first.
    I had tried using this bloated, non-user friendly "WDSynch" and "Passport" application when I first bought my WD external hard drive and discovered that I hated it. Don't get me wrong, the drive itself is great but just avoid the synch app nonsense unless you want deal with constant stress and headaches (Yes, it's a very jaded and biased view so take it or leave it).
    After discarding the unfriendly-ware I wound up reformatting the drive anyway from FAT32 to NTFS and I now just use a simple drag-and-drop system for file transfers and copying. (You can leave it at FAT32 if you want, I just didn't like the partition restrictions.)
    9) Do multiple searches to make sure you find every last little bugger (F3 will find the next one) so on and so forth until all evidence of that drive letter is gone.
    10 Exit the Registry Edit.
    11) Reboot your machine.
    12) Try running the iTunes install again and it should work!
    Disclaimer: This is my own experience with this problem so don't blame me if you mess up your computer. I was at my wits end and had nothing to lose so I took a chance and it paid off.
    I wish all of you success. Good luck!
    PC Windows XP

  • Can't install iTunes, gives two errors

    Whenever I try to install iTunes, it gives me two error messages:
    Error 1325.iPodService.Resources is not a valid short file name.
    and
    Error: -1603 Fatal Error during Installation.
    Does anyone know what's up? I used to use iTunes, but uninstalled it after some problems with my computer, now I can't install it to use my iPod.

    Try installing the Quicktime standalone. Find it here:
    http://www.apple.com/quicktime/download/standalone.html
    Those errors are usually due to a broken Quicktime, which iTunes needs to have in order to run. TURN OFF all your security software, because programs like Norton will interfere with the successful download and install. Also, save it to your harddrive and install it from there instead of running it over the internet.
    Good Luck,
    Rachyl

  • Can't Install iTunes or Quicktime Error Code 2356

    Hi!
    I cannot for the life of me install either Quicktime or iTunes. I haven't been able to for a long time, which was never a problem, until I got a new iPod and iTunes wouldn't let me sync the two them until I installed a newer version. I have read many posts + looked all over the internet and can't seem to solve the problem. I have run a registry cleaner. I have removed iTunes, Quicktime, and anything related. I have tried to download quicktime as a stand along program. Everytime I try to install these programs I get a message about an error code 2356. Has anyone ever had a problem like this or have any ideas how to fix this? Thanks ahead of time for your help.
    Message was edited by: MissAmanduh13
    Message was edited by: MissAmanduh13

    Thanks for taking the time to try and help me. I have tried that. The program will actually not even download on my computer (Windows Installer Cleanup). I get this error message...
    Windows Script Host
    Script: C:\DOCUEME~1\User\LOCALS~1\Temp\IXP000.TMP\StartMsi.vbs
    Line: 1
    Char: 1
    Error: ActiveX component can't create object: 'Scripting.FileSystemObject'
    Code: 800A01AD
    Source: Microsoft VBScript runtime error
    I am sure the problems are connected.... or maybe not. I do not know. I have looked online about this problem and see a few different solutions, but didn't want to try anything, because I do not want to make things worse on my computer. Do you know what this means or how to fix it?

  • Unable to fully install itunes due to error message

    I have been trying to install itunes and when I get about three quarters of the way in an error screen pops up telling me that I have an error writing to the file C:/Documents and Settings/All users/Application Data/.../GEARAspiWDM.inf and telling me I need to verify that I have access to this directory. How do I find that file and fix this problem so that I can fully install itunes?

    an error screen pops up telling me that I have an error writing to the file C:/Documents and Settings/All users/Application Data/.../GEARAspiWDM.inf and telling me I need to verify that I have access to this directory.
    Quite often those messages are caused by disk/file damage rather than a genuine permissions problem.
    Try running a chkdsk over your C drive. There's instructions and a guided help in the following Microsoft document:
    [How to perform disk error checking in Windows XP|http://support.microsoft.com/kb/315265]
    Does the chkdsk find/repair any damage? If so, can you now get your iTunes install to go through properly?

  • How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info

    How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info

    Hey Debbiered1,
    Follow the steps in this link to resolve the issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    When you uninstall, the items you uninstall and the order in which you do so are particularly important:
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    Let us know if following that article and uninstalling those components in that order helped the situation.
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

  • I can't install iTunes error: "HKEY_LOCAL_MACHINE/Software/Classes/pcast"

    Hi i can't install. iTunes first i want to update and i take this error *"Could not open key :HKEYLOCALMACHINE/Software/Classes/pcast* Verify that you have sufficient access to that key or contact your support personel" and i delete pcast files after that iTunes not opened.I unistalled itunes and i tried to install again.And i take this error again.Please help me !

    I found this solution on the Apple Support Forums. Adding the SYSTEM account is what worked for me:
    +Let's check your permissions on the key.+
    +In your "Start Search" box, type run and click on the Run that comes up. In your run, type regedit and hit enter.+
    +In regedit:+
    +Expand HKEYLOCALMACHINE+
    +Expand SOFTWARE+
    +Expand CLASSES+
    +Right-click on pcast and select "Permissions".+
    +Select your user account name. Do you have full control of the key? If so, also select SYSTEM. Does the SYSTEM account have full control of the key?+

  • TS5376 I can not install itunes.  I get Runtime Error!  R6034.  An application has made an attempt to load the c runtime library incorrectly.  Please contact the application support team for more information.  I've been uninstalling, moving .dll files, re

    The other day I was prompted to update itunes.  I started to, and it crashed my itunes.  Then I tried to uninstall itunes, so that I could turn around and re-install it again.  Now I can not install itunes.  I get Runtime Error! message. R6034.  For the last two hours I have  tried deleting itunes, moving the .dll files to the desktop, restarting the computer (more times than I can count), deleting the temp files, updating my internet explorer, using the fix it program,..... 
    The two messages that I am getting are:
    Runtime Error! Program:c\Program Files (x86)\itunes\Tunes.exe     R6034   An application has made an attempt to load the c runtime library incorrectly.  Please contact the application's support team for more information.
    Also:  Service to 'Apple Mobile Device' (Apple Moblie Device) failed to start.  Verify that you have sufficient priviledges to start system services.

    I too was getting the same message regarding R6034. After many frustrating hours I went to the iTunes support page and clicked on "install and update." When that page came up I scrolled on to "removing and reinstalling iTunes......" There they tell you what files need to be removed and what order to do it in so you can reinstall iTunes. My iTunes works now and I didn't lose any music.
    About the Apple Mobile Device, well that's one of the files that has to be uninstalled. When you reinstall iTunes the Apple Mobile Device is automatically reinstalled.
    Hope this works for you as it did for me. Warning: it takes about an hour to do all this.

  • I can't install itunes for windows get error message 5

    i can't install itunes for windows get error message 5

    I've been having the same issues for the past year and a half. I've spent 6-8months trying to figure it out. Went to various Itunes stores with pictures on my Iphone per each step so I could relay all information that I'd come across and the personnel were less than helpful, after conversations that would sometimes last an hour between myself, employees and managers they always came back to "simply uninstall then reinstall" when I told them for the thousanth time that I've done that multiple times and my errors are happening while trying to reinstall it they act stumped and say "well then I'm not sure, I'll give you a call if I figure it out" and disappear. I've been very disatisfied at the lack of support from Apple and if Android to piece together a reletively reliable phone I'd switch to them in a heartbeat. I'll follow this question incase someone can answer this, but I don't have much faith.
    BTW, wifey has Windows 7 running on the laptop and my phone syncs just fine to that and no trouble with itunes, just mine (desktop).

  • I can't install itunes.  I get an error code 2894 with a message stating that the installer has encountered an unexpected error.  Anyone know what I need to do?

    I can't install itunes.  I get an error code 2894 & a message that states the installer has encountered an unexpected error installing this package.  Anyone know what I need to do to fix this? 

    Are you able to uninstall iTunes and QuickTime?
    You might have to search for the Windows Installer Cleanup Utility, which would allow you to remove some applications that you can't from Control Panel.
    Also, take a look at this Apple document -> Trouble installing iTunes or QuickTime for Windows.

  • TS1406 having problems installing itunes on computer so I can sysc with iphone.  had to download only then installed itunes.  getting error trying to install AppleMobileDevice64.

    having problems installing itunes on computer so I can sysc with iphone.  had to download only then installed itunes.  getting error trying to install AppleMobileDevice64.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Mobile Device Support entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Hi i can not install itune. There are the error show " Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C.

    Hi,
    i can not install itune. There are the error show
    " Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C. Verify that you have sufficient access to that key. or contact your support personal.
    I have tried some soution from the similar case to uninstall itune and also related components already but finally the probelm still occured.
    Please you help to suggest me what can i do?  I need to restore my back up data to the new iphone as the previous one got stolen.
    BR,
    Sirorath A.

    Try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • HT1349 I can not install iTunes on my PC, I get an error message: "Unable to remove the previous version of Apple Software Update". How should I resolve this problem.

    I can not install iTunes on my PC, I get an error message: "unable to remove previous version Apple Software Update"

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
    Next, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • I can't install itunes; the update crashed error 7 Windows error 126

    I can't install itunes; the update crashed error 7 Windows error 126
    PC with Windows 7
    I have been using itunes for many years

    I have the same problem as yours too. It always says ''The older version of Apple Software Update cannot be removed. Contact your technical support group''.

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