Can't open doc. Error: 'Lic already fulfilled by another user'

I purchased a document from some website that opens in digital edition .When I first logged in instead of tieing it to my account I tied it to the computer.Anyway, I don't have access to that computer anymore and now I cant open the document from my log in.The error I get is: 'Error getting license License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER'. How do I open it using my ID now?

DE did what it said it was going to do if you don't login - tie the document to the computer.  Your best bet at this point is to go back where you purchased the book, and ask for a redownload.

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