The e-license already fulfilled by another user

I bought some books using a PC but I didn’t downloaded them right away:  few days later I lost the PC: it was out of order! I’m working now with a notebook by which I’m able to buy and download other books but not the older ones. I can’t download them because ADE advise that "the e-license already fulfilled by another user". I asked twice the library to reset the license but without success.  What can I do? Grateful for any suggestion.

Adobe online support directed me to this link  http://forums.adobe.com/thread/314992   LOOK familiar ?????
Then they said open a support ticket
Karal : 1. Sign into the Customer Support Portal at www.adobe.com/go/supportportal 
Karal :   2. Type in your Adobe ID and Password and then click Sign in
Karal :   3. Under Get Support, click Technical Support tab and choose the product.
Karal :   4. Click "Continue" button and proceed to online form.
Karal :   5. Fill in the required fields (asterisk), and click Review Case and Submit.
Karal : Our tech support specialist will follow up with you through the same case. Please make a note of the Web Case number.
Come ON... for a company that has $1.32 BILLION in operating cash flow.. you would think they can create a product that actually works.. or hire people who can actually support ?

Similar Messages

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    I'm using Vista.
    PS: The original problem was that I couldn't copy my ebooks to my (authorized) ereader.

    Hi Shreya,
    That answer seems to work in purchased books but in my case I dont know who is the ebook provider in lebrary.  I asked library people and they did not give me any contact to reset the activation.  I will try again to find out that contact. I was wondering if there is any way at our side so we can fix this.  Probably there is nothing. Thanks anyway.

  • Problem downloaden ebooks. i get the message: 'Elic already fullfilled by another user'  ( i had to authorize adobe digital editions on my comp to be able to share a certain book, but now doesnt download books anymore from shop) How can i solve this?

    Problem downloaden ebooks. i get the message: 'Elic already fullfilled by another user'  ( i had to authorize adobe digital editions on my comp to be able to share a certain book, but now doesnt download books anymore from shop) How can i solve this?

    You has a other Adobe ID in Adobe Digital Edition by the First open of the eBook....or you have open the eBook with empty authorization. When has used a other adobe id should change the adobe id, if not the eBook are looked with the empty authorization. In this case need a new Download of the eBook of his reseller.

  • Can't open doc. Error: 'Lic already fulfilled by another user'

    I purchased a document from some website that opens in digital edition .When I first logged in instead of tieing it to my account I tied it to the computer.Anyway, I don't have access to that computer anymore and now I cant open the document from my log in.The error I get is: 'Error getting license License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER'. How do I open it using my ID now?

    DE did what it said it was going to do if you don't login - tie the document to the computer.  Your best bet at this point is to go back where you purchased the book, and ask for a redownload.

  • Extension is already assigned to another user on a dial plan.

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    I figured out my issue.  This may be similar for others.
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  • We are sorry, but we are unable to complete your request.•The Office 2007 Product Key provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.

    Over the years I have had many ISP and email addresses - but now we have  finally gone almost fully virtual...
    I have a live login and MS ID 4 my SkyDrive account but I only use my MS  touch with 8.1, SkyDrive and office 365 for mobility.
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    I looked at dozens of support pages and forum blogs and tried for hours to  get a copy to download - including incognito and other logins but because my  default PC name is also my MS Windows live ID the same error was repeated.
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    I should be able to just keep all my software, drivers, updates, service  packs, and versions that I have upgraded in the MS store.
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    Unlike office 365 and SkyDrive space which is described in the T&C  (that we all read before ticking that radial button to agree of course) as ONLY  under a leased licence.
    IF Microsoft can support AND develop software that supports SQL2000  Servers, why is it so hard to archive and keep the same info for  everyone???

    Over the years I have had many ISP and email addresses - but now we have  finally gone almost fully virtual...
    I have a live login and MS ID 4 my SkyDrive account but I only use my MS  touch with 8.1, SkyDrive and office 365 for mobility.
    And I still like to backup to my own server!!!
    What would be good is if I can put all the software licenses and product  keys of the software and keep a record of my mac addresses for  hardware  and even static IP's in a file or a secure location within the MS online  store.
    That's where MS wants me to get my computing needs from in future and I  will always be able to retrieve it in future but what about the $$$$$ I have  spent on software, hardware and applications prior to now???
    I know u guys love 2 collect data 4 marketing analysis,
    4 example I have an old PC that is still running a server from last century  - if you knew about it a simple script would allow you to offer upgrades or at  least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out 
    now...
    Why cant I add products previous online email purchases into the 1 MS live  ID account where I can keep it together? If you make that available I don't have  to have separate steam accounts, EA game accounts, ASUS and adobe accounts etc 
    etc.
    What has brought me 2 this is I was looking for my office pro 2007 disks to  rebuild a HOME USE ONLY windows 7 laptop (NO touch screen so 8.1 is no benefit  at all)
    I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO  DOWNLOAD the software - regardless of the key I used - I got the error message:  We are sorry, but we are unable to complete your request.•The Office 2007  Product Key
    provided is already associated with another user on this site.  Please log in with the user information originally used with this Office 2007  Product Key.
    That's crap - This is a clean brand spanker install of Win7 and there was  nothing b4 I put the oem drivers from Toshiba back on.
    I looked at dozens of support pages and forum blogs and tried for hours to  get a copy to download - including incognito and other logins but because my  default PC name is also my MS Windows live ID the same error was repeated.
    I keep away from the non MS sites for these things and with good reason -  there were heaps of similar users with the same issue or very close to it that  had downloaded from a supposed MS copy from eValue or digital river etc and the  next
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    EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave  me a link to a slightly older version which will need updating and some reg edit  changes but so far, so good.
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    I should be able to just keep all my software, drivers, updates, service  packs, and versions that I have upgraded in the MS store.
    If Microsoft aren't going to support XP or Office 2003 and eventually 2007,  vista & Windows7 not far behind??? then that's still no excuse for them to  put these restrictions and limits when I OWN my copy of the software!!
    Unlike office 365 and SkyDrive space which is described in the T&C  (that we all read before ticking that radial button to agree of course) as ONLY  under a leased licence.
    IF Microsoft can support AND develop software that supports SQL2000  Servers, why is it so hard to archive and keep the same info for  everyone???

  • VLM licenses "Already activated on another computer"?

    I already had at least one user with this issue before receiving our recently renewed VLM license.  We use VLM licenses in disconnected mode exclusively as most users or are located in satellite offices.
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    Certified LabVIEW Developer
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    Julie,
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    Message Edited by Song D on 12-11-2007 10:20 PM
    Regards,
    Song Du
    Systems Software
    National Instruments R&D

  • Fulfilled by another user

    This license has been fulfilled by another user. How do I correct this error message on the iPad?

    Hi Jim,
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  • "The iPhone is already synced with another iTunes library" same imac but after update Snow leopard now have this problem? HELP

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    Date: Fri, 18 May 2012 05:12:46 -0600
    From: [email protected]
    To: [email protected]
    Subject: "This content is already fufilled by another user"/Getting an ebook from Play Books to Aldiko?
        Re: "This content is already fufilled by another user"/Getting an ebook from Play Books to Aldiko?
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         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4418873#4418873
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4418873#4418873. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Digital Editions by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • This file is already open by another user or another application-

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