Can't open picture attachment​s on BlackBerry Curve 8330

I just traded my Pearl 8130 for the Curve 8330 yesterday.  While I think I made the right decision, I'm a little annoyed by the fact that for the most part, I can't open email attachments.  Keep in mind, this is when I actually use the Internet Browser to access my various accounts.  In other words, I'm actually going to www.gmail.com and www.hotmail.com.  When I get into my Hotmail, it'll show the paper clip signifying an attachment but won't give me any sort of option to open it.  It just lists the file name(s) and that's it.  When I go into my gmail, if I've got an email that only contains one or two pictures it'll usually open those.  But any more than that and it's the same deal with Hotmail, except that it'll actually have the "6 Attachments" link that I can actually click, but when I do it just lists the file names in regular type and there's no option whatsoever to open them.  It doesn't open any kind of thumbnail either.  
It's kind of a bummer to me because I have a lot of saved pictures in my email accounts that I'd like to save on my phone as well.  If all BlackBerrys are like that, I'll just deal with it and shut up.  When I get email attachments in the accounts I've set up to go directly to my BlackBerry I can always open them, so maybe this is just normal for BlackBerrys.  But if mine is actually having a problem I'd really like to get it fixed.  If that's the case, does anyone have any suggestions as to what I can do?  I already resent Service Books and took the battery out and put it back in.  That's all I've tried so far.  If all else fails I can just take it in to Alltel to have it looked at but it'd be nice to avoid having to do that.    I know there are other ways to go about this... I can always just manually move them to my phone's memory card from the computer and stuff.  Getting them directly from my email would just be a little quicker.
Thanks, everyone!

Blackberry browser isnt exactly the same as a browser on your PC. It has limitations, such as sizes. when you added the email to your BIS account its now mail on your device which is the primary function of a blackberry. when using BIS or BES emails, they are designed to truncate if too big, but if you wish to look at more it gives you that option. www.hotmail.com is not designed to accomodate blackberry. Your best option is to stay to the BIS email option.
Not to mention it uses less of your data bandwidth to use BIS email rather than browsing to www.hotmail.com

Similar Messages

  • I can't open the attachment to a mail. I must open it i FileApp. but it says that there no App installed that open this type of file. What can I do? I've got iPad 2, version 4.3.3 (8J2) My age: 69 and not so good at computers.

    I can't open the attachment to a mail. When I'm trying to open it in FileApp, I get the answer: "FileApp doesn't recognise
    this file type.Would you like to try to open in.....
         another App
         as text file
         cancel
    When I open it it in another App I get the answer:"there are no application installed on your device that can open
    this type of file.
    When  I open it as a text file, it's loading and loading.....forever?
    What shall I do?
    PS I'm 70 and not good at computers

    Hello Mats in Sweden!
    I'm from Austria, not so far away! The file that you've received seems to be a Windows Media File and you may need a special software for your iPad to be able to open it. I've found something HERE.
    If you open this link on your iPad it should take you to the App Store, resp. open it. The price for this app is 1,59 €.
    Greets from Vienna,
    Bärbel

  • I can't open jpegs attached to my email.  What can I do?

    I can't open jpegs attached to my email.  Error messages say "The file “CH02_12_07_08_07_06_01.jpg” could not be opened." and "It may be damaged or use a file format that Preview doesn’t recognize."  What can I do?

    I'm using Mac Mail as my email client.  I've tried to open it directly from the attachment in the email, and also saving it to my download folder to open seperately.  It will open on a PC with no issue.
    Background: The jpg comes from a remote cameral systems I've set up.  Any movement that is detected sends me an email notification and a jpg image of the motion from the camera
    I've attached a copy of the jpg file in question.

  • TS1506 In most of my email attachment the logo ( Mimi attachment ) show and I can not open that attachment , why and how to solve this problem ??? iPad 2, iOS 7

    In most of my email attachment the logo ( Mimi attachment ) show and I can not open that attachment , why and how to solve this problem ???
    iPad 2, iOS 7

    When did this start?  What was the last thing you changed before problem started?
    Have you tried sending the attachment from a different account.  Have a friend send you an attachment. Get a gmail account.
    Send the email with attachments to two different accounts one to your ipad and the other to a gmail account in a web browser and not on an iPad.  See if you can read the ones to the gmail account.
    You did reboot your ipad?
    Standard stuff for ipad.
    http://www.my-iguru.com/ipad/ipad-hints-tips/ipad-viewing-saving-email-attachmen ts.php

  • When loggged in & browsing as administrator, I can not open picture links. When logged in as user, I can. What is wrong?

    I have 2 log in/users on my computer. Parents, and kids. When browsing under the parents section/admin,- I can not open picture links. When logged in & browsing under kids log in/user, I can. What have I done wrong?

    Anyone?

  • I can not open email attachment which is sent from a swann dvr using apple mail since i upgraded to Yosemite ,has anyone got a fix ? the file format is _mnt_tmp_

    i can not open email attachment which is sent from a swann dvr using apple mail since i upgraded to Yosemite ,has anyone got a fix ? the file format is _mnt_tmp_

    Oh no... NOT THE 99-PAGER!!! Anything but THAT!!!

  • I can not open any attachment

    I can not open any attachment in my MACBook Air laptop. sometime I only can access the attachments as HTML.
    Note that i am using Outlook Web Access to access my company email..

    Hello Rami:
    Welcome to Apple discussions.
    This knowledge base article may be of some help:
    http://docs.info.apple.com/article.html?path=Mail/3.0/en/9995.html
    Barry

  • Can't open an attachment

    I just got a nokia xl . And I receive all my mails through my phone but problem is that I can't open an attachment contain in my mails . Please help me out

    what type of file is in the attachment ? pdf. doc. xls. .... ?

  • Can't open pictures taken with Kodak DC290 with kdc file extension.  Camera and kodak software long gone.  Please help

    Can't open pictures taken with Kodak DC290 with kdc file extension.  Camera and kodak software long gone.
    Looking for some way to convert these kdc files to jpeg or any format that can be read with photoshop elements.
    any suggestions would be greatly appreciated.
    thanks
    kelly

    kelly,
    If the information on this site is correct, Irfanview may open the file for you.
    .kdc Extension - List of programs that can open .kdc files
    If it works, then you can save as JPEG via Irfanview
    Irfanview is a great, free, program which you can down load.
    www.irfanview.com

  • BlackBerry Curve 8330 problem opening attachments

    I have not encountered any problems opening attachment on my BlackBerry Curve before, but recently I have been receiving this error message "More request cannot be completed.  Service book information not found".  Does anyone know what "Service book information not found" mean.  What is the "Service book" and how can I fix "information not found"?? 
    Pchmike

    log into your BIS account and resend service books or use email settings on your BB to push service books.
    if you are on BlackBerry server, have your IT re-push service books for you.
    Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

  • Can't sync blackberry curve 8330 to entourage 2008 on imac using pocketmac

    I have a brand new iMac so I'm new to the blackberry/mac communication issues.  I have received 3 different error messages.  First, "The application PocketMac Sync Manager quit unexpectedly".  Second, "error 1 skipping" and current "the application ERim contacts/Notes/Calendar quit unexpectedly."  Library not loaded, reason: image not found.  I have tried the following:
    - Installed and uninstalled PocketMac 4.1.25 software & drivers TWICE
    - Sent to trash and emptied blackberry USB file extensions from the library
    - Changed auto enable mass storage mode when connected to "yes" 
    iMac OS X 10.5 Leopard with Entourage 2008
    Verizon blackberry curve 8330 v 4.5
    Please help! 

    I'm having the exact same problem!

  • BlackBerry Curve 8330 Media Card Problem

    I just bought a BlackBerry Curve 8330 from amazon and activated it. Everything works perfectly except when I put a formatted media card into the device it says in options>media card: A media card is not presently inserted in the device. I have tried everything, the battery pull, reformatting the card, reformatting the O.S. and nothing seems to work. I have tried 2 different media cards in this device, a 1gb one and a 2gb one and both don't work. I tried them in other phones and they work perfectly. I would greatly appreciate some support. Also, could I send the phone into Verizon or take it to a Verizon store for repairs even though I bought it online?

    OK, try this with the Media Card in the device:
    (you cannot "hide" the entire Media Card, you can hide subfolders)
    So, open the Media icon > press the Menu key > Explore.
    Navigate to the Media Card > BlackBerry > Pictures.
    Press the Menu key there > Properties, can you UNcheck the "hidden" property?
    If it is grey and uncheckable, it is an empty box, or checked?
    Can you see ANYthing in the pictures folder?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Cannot Send E-mails form Blackberry Curve 8330

    THis morning, I moved my Blackberry Curve 8330 from using the desktop redirector to now using the Enterprise Server version 5 on a Microsoft Exchange server.  I have done this with 8 other blackberries as well.  Every blackberry except mine is able to send e-mail messages from their blackberries after the move except mine.  Everytime I try to send a message, I get the red X. 
    Does anyone have any ideas on how to resolve this issue?

    Can you open the message and scroll up and see if there is an error in the message header?
    It sounds like you may have a send as permission error or are not permitted for BES acces on your data plan.
    Are you the domain admin? do you have domain admin rights on your AD Account?
    If so remove yourself from the domain admin group and create a vanialla account for doing the admin tasks.
    Chesk the send as permissions are set and try again.
    Also check with your carrier and see if you are provisioned for Blackberry Prosumer (BIS), BlackBerry Enterprose (BES) or BlackBerry Enterprise Plus (BES+).
    If your only BIS you'll get the red x if your trying to send and activated against a BES.

  • Blackberry Curve 8330 and newest PocketMac software

    I downloaded the newest PocketMac version 4.1.25 in hopes it would help with some of the problems that I have had with the syncing. I haven't installed it yet, because I can't find anywhere that it supports my Curve 8330. I don't want to make matters worse, but installing incorrect software. Does anyone know if it works with my phone?

    Hi and welcome to the forums!
    Breal,
    I suggest you open a new thread in the blackberry's for MAC section.
    You will have your own thread, more MSC oriented people will see it,
    and therefore more input and a faster solution for you!
    Got to the grey bar in the front page of the forum main page and
    on the left side it says Open New Message,
    Thanks,
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Blackberry Curve 8330 vs Droid 2

    So I'm heavily considering trading in my Blackberry Curve 8330 for a new Droid 2.  Was wondering if anyone else recently made the switch and can shar their experiences/opinions.
    I like my Blackberry a lot, but it looks like there is a lot more stuff I can do with the Droid 2.  My biggest concern is that I have read a lot of comments saying that the service/reception is kind of Shotty on teh Droid 2 and people are having reception and dropped call issues. 
    Overall I would say I am pretty happy with Verizon service when it comes to coverage area and reception (at least with my Blackberry), so I am compelled to beleive that the issue is with the Droid 2 phone itself.
    Would love to hear others opinions on this topic.
    Thanks!

    I got a Droid 2 last week and had the original Droid before that. I taught my Mom how to use a Blackberry last year (8900). Based on that I can say that the Droid 2 is a highly functional phone, especially from a email and internet, especially internet standpoint.  The pages load in 5 - 15 seconds depending on web density. Its nearly laptop fast. I know the brower on Blackberry's is weak to say the least. The camera is excellent and you can take video with it too. From a communications standpoint it's outstanding. It's very easy to take a picture of something and with the click of 1 button, you can email it to anyone, post it on facebook or myspace or anywhere you like. I like that functionality a lot. The best way I can describe the phone overall is that it's like having a small powerful computer in your pocket, fast, functional and pocketable. The Android OS works best when you have a gmail account as your primary email account. It downloads messages quickly. Gmail also uses your list of contacts as contacts for the phone. You can transfer your contacts from your old phone into the Droid 2 and it will populate in your gmail contact list. My friend just took my old Droid and transferred his yahoo contacts into it and it populated in gmail and he set up his yahoo account in the phone too, so he can work from both.
    Overall, I really highly recommend the Droid 2. It has a learning curve if you're used to a Blackberry, but worth it in the end. Its a great daily phone with a nice camera and camcorder and excellent social capabilities. I find myself using the pc at home less because the Droid is so capable. Get it!!

Maybe you are looking for

  • Can't access photos in camera roll - camera and  photo app crashes

    Have iphone 4 with iOS 5.0. Took pictures but now I can't access any photo in the Camera Roll. When I now try to take a picture, Camera app crashes. If I try to access the Camera Roll via Photo App, it too crashes. Can't see the photos from iTunes ei

  • Adding more Values to the Column Link in Apex

    Hi, Is there any possibility of adding extra or more values to the column link in Apex. I already have 3 Column Name and Values linked to a different report. Eg:- Column Link: Link Text : #COUNT# Name       Value DATE #DATE# PRICE #PRICE# COST #COST#

  • How to Empty Trash on External Hard Drive

    I'm using an external hard drive for Time Machine. I used it for my old laptop's backup and have transferred all needed files, app, and such to my new computer.  I want to trash everything from the old backups so I have room for the new ones.  I move

  • Two iPhoto Library Names Point to the Same Path

    I'm not sure how this happened, but I now have two libraries that point to the exact same path.  One is uppercase and the other is normal.  See pic: How can I get rid of the uppercase library?

  • Oracle Wallet Manager an dPCK#12

    HI, Is the Oracle Wallet Manager able to import a user certificate with the format pck#12? If so, from wich version of the Oracle Manager and how do I do this. Thanks Arny van der Deijl Oracle Netherlands