Can't receive texts after switch

I switched to a galaxy note 3 and have turned off and reset everything on iPhone and took my phone number off iMessages on macbook air and still cannot receive texts from anyone

Call Applecare, and tell them you need to revoke your iMessage token.

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Can't receive texts after porting from AT&T

Hello,
I was recently stationed in an area with no AT&T coverage which required me to port to Verizon. Ever since the port I can't receive texts except from Verizon about account changes and updates. I called the support line and the lady I spoke to reset something on her end and had me power cycle my phone after powering down my old phone. After that I am now able to get FB account updates via text as well as system texts from Verizon. I still cannot, however, receive texts from my wife, who is still with AT&T until she moves here. She has a Galaxy S4. I also can't receive texts from my salesperson who has a Verizon iPhone. I can text myself and that will go through pretty much instantly. I have tried this with iMessage turned on or off. My salesperson did say that iMessage had to be off or there could be issues. I didn't get that turned off before the port started, apparently, but I'm not sure if that's the real cause. AT&T customer service said to try waiting 24-hours and restarting to see if that helps. I'll try that and resetting the network settings. I need to be able to stay in contact with my wife as she's two states away.
Any help would be much appreciated.
Cheers,
Paul

I know text is an important form of communication paulvina. Let's get this fixed! If you are still having issues please accept my follow request, follow me and send me a direct message with your mobile number and verification. Thank you.
TominqueBo_VZW
Please follow us on Twitter @VZWSupport

I can't receive text messages (sms) when imessage is turned on

I can't receive text messages (sms) when imessage is turned on.
i only receive sms when i turn imessage off, this just started yesterday after i switched from my 5s to the iphone 6.
this is very frustrating

Hi shineshinebobo,
Thanks for the question. Based on what you stated, it seems like you are not receiving sms messages. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS: Troubleshooting Messages - Apple Support
If you can't send and receive SMS
You will need these to send and receive SMS:
An iPhone
A strong cellular network connection through a cellular network provider
A domestic SMS plan from your cellular provider (You might need an international messaging plan to send SMS to an international contact. Contact your carrier for more information)
A roaming SMS plan when you use a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)
To resolve issues sending and receiving SMS, follow these steps
Go to Settings and turn airplane mode off.
Make sure that you have a cellular network signal in the status bar of your iPhone. If there's no signal, learn more about troubleshooting no service.
Restart your iPhone.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
Remove your SIM card and insert it again.
If you still can't send or receive SMS, follow these steps
Make sure that the contact who's trying to message you isn't blocked in Settings > Messages > Blocked.
Make sure that you're using the area code with the contact's phone number. When sending messages internationally, you also need to use the contact's international code.
If you're using a "Pay as you go" SMS plan, make sure it has enough available balance. Contact your carrier if you're unsure of your SMS plan or the available balance.
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the contact.
Back up and restore your iPhone as new.
If your carrier has recently ported your phone number, the porting process might not be complete. Contact your carrier to confirm that the porting process is complete.
Contact your carrier to confirm that you're provisioned for sending SMS and are in an area with cellular coverage.
Contact your carrier to verify there are no blocks or filters placed on your wireless account preventing you from sending SMS.
Thanks for using Apple Support Communities.
Cheers,
Mario

Disable iMessage as can't receive texts from iPhone users on new Android phone

I have done everything I can find online about this:
Deleted/unregistered the device from my profile
Changed my password
Changed the number to 000000000 on my iPhone
Switched iMessage off on my iPhone
Deleted the device from my iCloud account.... HELP.
When I call apple I can't speak to someone it says I need to pay £25 as I do not have cover. Really?! Is there another number I can call? Any help appreciated. Will it work eventually? I have waited a week and still can't receive text messages from my husband on his iPhone. It's driving me mad! I love my new Android phone (LG G2) but this is so frustrating.

Hi zara343, I had a similar problem. I have a iphone and my daughter changed from iphone to android. We couldn't receive text messages to each other, she had no other problems with her other contacts, just mine. It was driving me crazy. My phone kept recognizing her android as an iphone. Yes I turned iMessage off and yes I could receive my daughters messages, but my two other daughters and a few friends had iPhones, so I didn't get their messages. My problem is now fixed, I tried to send a message to my daughter and it came up undelivered, so I pressed the red exclamation mark to the right of the undelivered message and it gave me the option to try again, send as a text message or cancel. So I pressed send as a text message and my daughter received it, I tried again and message undelivered, so again I pressed the exclamation mark and went through the same process as before. I thought what a pain but did a third and now my iphone does not recognise her phone number as an iphone. So your husband would have to do this with his iphone and I am confident it will work, and me as an iphone user can keep iMessage switched on. Hope this helps.
Message was edited by: Hoot hoot

Can't Receive Texts

Hey there. I just updated to iOS5, and I can't receive any text messages. I can send them, but when I do, it says that my SMS mailbox is full, and I need to delete some messages in order to receive any. I can see new texts after I reset my phone, but I obviously can't be doing that everytime I want to check my messages. Help?

I want to know too when you find out! I'm having the same problem! I'm highly frustrated considering I have 13.9GB still FREE!

TS4268 I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE - I HAVE MY IMESSAGE TURNED OFF BECAUSE I DO NOT WANT TEXTS GOING TO ALL MY ACCOUNTS - HOW DO I RESOLVE THIS PLEASE HELP - MISSING SEVERAL IMPORTANT COMMUNICATIONS...

I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE

On an iPhone your iMessages will go to your phone number.
You can select another email to use on iPod or iPad.
Go to settings
Messages
Send and receive
Check your phone number and uncheck the common Apple ID you share so your messages will not go to other devices.

All of a sudden I can not receive text messages on my MOTOX. Does anyone know how to solve this problem. I can send them, but can't receive them.

My MOTO X was working fine, then all of a sudden, I can not receive text messages. I have checked the settings and they look correct to me, and I have done everything the web site recommends, except wiping the phone and starting over, to try and fix it. Has anyone else had this issue, and how did you resolve it?
Thanks so much.

That's strange that your Moto X wont receive any text. Thank you for trouble shooting the issue. Let's see what's going on! Does your device have any physical or liquid damage? Does anyone else have an issue with calling or texting? What zip code are you in?
VanetrisC_VZW
Follow us on Twitter @VZWSupport

Can't received text from my old iphone

I can't receive text messages from my old phone (now my son is using it). If I'm within WiFi range It works - only through Imessage not SMS.
Help!
I've tried all the fixes - it's only a problem from my old phone not other iphone users

Did you try another USB cable?
Is it recognized by another computer?
Autosync can be activated in iTunes/Settings/Devices

Why can I receive text messages but not send?

Why can I receive text messages but not send. This has been happening for about 10 hours.

Thanks for the response. Must be smart phones. My daughter has a dumb phone and she can send out. I tried deleting my text messages on the Verizon website, but they won’t delete. It must be on their end. Chat line was busy forever, until they shut it down.
Jennifer

HT201270 how can i receive text messages using my iPad 3 wifi+cellular?

please help...how can i receive text messages with my iPad 3 wifi+cellular? thanks?

Turn on iMessage in settings, then others can send you messages by addressing them to the email address you set in Settings>Messages>Receive At.

Can't deactivate iMessage after switching phones?

I bought an Android phone tonight, replacing my iPhone. I also ported my number to the new phone. However, now, anytime someone with an iPhone tries to SMS me, their phone automatically sends it as an iMessage, which I can't receive, since I no longer use my iPhone. How do I deactivate my phone number with iMessage so that I can start receiving text messages from my iOS-using friends again?

That is the answer, CNet's reporting on this is very confusing. Many servcies now attach the service to a hardware device or an app that runs on the device. (Twitter, Google Voice, iTunes, Google Dual Auth all be examples.
With certain services such as iMessage, Google's Voice, Google two phase authentication you link the device with the service. Even in Twitter you allow certain Applications which are device specific Access to your account. Users have to and are expected to based on when they sign up for these services to manage the access.
So now would be a good time for any users reading this to review all te authorized devices and applications for various services they use day to day. You may want to visit the vendors or providers site to find out how to do this.
Itunes: http://support.apple.com/kb/ht4627
http://support.apple.com/kb/ht1420
This not being a Google or Andriod fourm you may want to search the Web for answer on how to manage many of the services on that platform, call Google Support, your provider support or there store.
iMessage service has to be managed and if you change devices you need to act accordingly and change device.
CNet reporting it as a bug is strange. You need to manage your accounts, the services and the hardware authorized to access and use services.

I can't receive text msgs from Iphone users-what gives?

Hi, I have had this issue for weeks. I have been trying to find a solution through t-mobile but so far I still can't receive text messages from Iphone users. It is across the board. I know about 5 people with Iphones and I can't get text messages from any of them. Does anyone know why? By the way, they all can receive my text msgs, no problem, but I can't receive theirs. Is it because I don't have internet service on my blackberry? But my friend who has an old Nokia phone with no internet capability receives texts from Iphone users, no problem?? Please help.
Thanks!

Sounds like you are on the right track. But dealing with carriers is, well, frustrating at best. And inconsistent. If you get a CSR that says they can do nothing. Hang up and call back...until you get someone who can really help.
And maybe try different paths into support -- for instance, on the BIS login page for VZW, there is a number listed there that is different than any other of their support numbers. I had a problem with BIS once, called there and they got it fixed within 5 minutes. My account rep and other CSR's had been telling me that there was nothing they could do. So persistence wins out.
Best.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I can send, but I can't receive texts messages from just one person

I can send, but I can't receive texts messages from just one person.....thanks

Hello railenemarie16, let's solve this mystery together! Have you tried deleting your contact from her device and then re-adding? Also, have her send you a message manually instead of from the saved contact. Did you have an iPhone previously before the Note 3 and used iMessage? Keep us posted!
WiltonA_VZW
VZW Support
Follow us on twitter @VZW Support

Can't receive text msgs from other carriers

My carrier is Verizon, and I'm able to receive text msgs from other Verizon carriers. But my problem is that I can't receive text messages from other carriers, such as Tmobile. They can receive my text messages though. I have tried restarting, shutting down and reopening the phone. I've tried calling support, and I logged a ticket. Any idea what to do?

Hello and welcome to the forums;
I would let Verizon follow up on the ticket you opened with them. Does the incoming text never show up at all? Were you ever a customer of another wireless company and either migrated to Verizon or bought out by Verizon (such as Alltel)? Were you able to get texts on your last phone or is this your first Verizon phone?
Let us know how the ticket goes,
TreoAide

I can't receive text messages from a specific person

So my aunt has verizon. She has an iPhone. And I have the note 3. Every time she texts me it says not delivered and I can't receive text messages from her. I don't have her blocked and this only happens between me and her. I can text all other contacts just fine. Please help.

Hello railenemarie16, let's solve this mystery together! Have you tried deleting your contact from her device and then re-adding? Also, have her send you a message manually instead of from the saved contact. Did you have an iPhone previously before the Note 3 and used iMessage? Keep us posted!
WiltonA_VZW
VZW Support
Follow us on twitter @VZW Support

Can't receive texts after switch

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