Can't save images from email

When I get an email with an image in it, if I click on the image, all of these options are greyed out: Quick Look, Save Image, Assign to Contact, Copy and Print. How do I fix that? I want to save images to my camera roll that people send me.

I can send if I use:
// Create your new message part
BodyPart messageBodyPart = new MimeBodyPart();
String htmlText = "<H1>Hello</H1>" +
"<img src=\"cid:memememe\">";
messageBodyPart.setContent(htmlText, "text/html");
// Create a related multi-part to combine the parts
MimeMultipart multipart = new MimeMultipart("related");
multipart.addBodyPart(messageBodyPart);
// Create part for the image
messageBodyPart = new MimeBodyPart();
// Fetch the image and associate to part
DataSource fds = new FileDataSource(file);
messageBodyPart.setDataHandler(new DataHandler(fds));
messageBodyPart.setHeader("Content-ID","<memememe>");
// Add part to multi-part
multipart.addBodyPart(messageBodyPart);
but if I try to read message (html and image inside it) sended from Outlook? i can't find images.
messageBodyPart.getHeader("Content-ID");
returned null.

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