Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

Try doing it on your computer with iTunes and then sync to your iPad to see if it clears the problem.

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HT1491 Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.

Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)

What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?

HT5312 I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.

I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HI I HAVE PROBLEM WITH APPSTORE ON MY IPHONE,,,i CANT DOWNLOAD ANYTHINK,,,,BECAUSE MY SESSION HAS TIMED OUT...WHAT I HAVE TO DO NOW?

HI I HAVE PROBLEM WITH APPSTORE ON MY IPHONE,,,i CANT DOWNLOAD ANYTHINK,,,,BECAUSE MY SESSION HAS TIMED OUT...WHAT I HAVE TO DO NOW?

Hello dear sir alex_h1 i'm still have the same problem my problem is not with imessage or facetime i'm using ipad2 so still cant activate my ipad i hope you help me soon thank you .

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

I am attempting to go to the App store and cancel a recurring subscription. I click on my ID and then sign in and when I attept to go to any selection like manage apps or subscriptions or any thing else I get a message saying that my session has timed out

But once I sign in. I go to manage or any other selection and it tels me session has timed out and it kicks me back to the app store front.

You might want to double-check that you are trying to open the document with the latest version of Numbers that is in your main Applications folder, not the old version that is in a subfolder named iWork '09 or Numbers '09. Instead of just clicking the document, you could open the latest version of Numbers and then File > Open. Or you could "right-click> Open With ... and choose Numbers.app (3.5.2).
SG

HT4623 Why can't I install any apps keeps saying that my session has timed out

Why can't I install any apps it keeps saying my session has timed out

Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently, and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
It seems to me that other poeple with this problem have to solve it by trail and error, but thank you for your help.Sandystone..

I am trying to download an app from the App Store, but everytime I try is insist I answer 3 security questions. After I answer then I click done and it never fails to tell me that my session has timed out. EVERY TIME. Thus meaning I can't download anythin

It's driving me nuts and it happened before I downloaded iOS 6.. Someone please help.

SOmeone else posted a similar post. Check your settings to make sure your account hasn't disabled downloads/updates or restricked to a data amount/Wifi only, or secure Wifi, etc.
IMO you need to go to the Apple Store if none of what I typed is helpful.
Hope this helps you.....I assume your phone is not jail broken.

I can't buy any music because it tells me that my session has timed out!

When it comes to confirme=ing my details - it always tells me that my session has timed out even though I have gone through all the pages so quickly!!

Dis you get this fixed ? I have exactly the same problem.

HT5622 When I verify , after putting all the details it shows " Your session has timed out" . Now what I have to do?

I am not able to verify my apple I'd .

Welcome to the Apple community.
You should start again and enter your details, this time try to be a little quicker.

I am trying to download an album from ITUNES and I keep getting a "session has timed out" message with no further option but to try again. I get the same results. Anyone have any ideas?

I am trying to download and album off ITUNES but when I get to the billing site and attempt to purchase it, it gives me a message saying "Your Session has timed out." It gives me no other option that to try again and I just keep getting the same results. Anyone have any ideas on what I can do?

Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

HT201365 Just dowloaded the new ios 7, and i can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a Blue circle spin and spin for over 5 or 10 min. without nothing happening! Help !!!

Just downloaded the new ios 7, and I can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a blue circle spin and spin for over 5 min. without nothing happening! Help!!!

Hi,
This is how App Store app shows now when an app is downloading. If you cannot download anything, go to Settings > iTunes & App Store, remove your Apple ID, and set it again. That should work.
Hope that helps.

HT4009 I can't seem to download in-app purchases when I did it before

I can't seem to download in-app purchases when I did it before

Check in Restrictions... Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213
Gregroy 1232 wrote:
I can't seem to download in-app purchases when I did it before
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I forgot the answer of my security question of apple id n i didnt hav any alternative email address. i want to reset my security questions. but i remember my curremt passpword and i want to change my passowrd,please help me.

i want to change my apple id password,but for this i have to ans my security ques,i cmpltly clueless about answer,as i created my apple id 2 years ago. but at tym pf registration of apple id i didnt give any email address to reset security ques,so am stucked with my password,now i added credit card detail to my apple id,so i wanna change password. so help me to reset me my security questions.

Thanks for the questio. I understand you wish to reset your password for your Apple ID. You can do so at http://iforgot.apple.com - You'll have two options: Email Authentication (if you have access to your primary email address) and answer security questions.
If you wish to learn more about security questions and the rescue email address, see the following articles:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you continue to have issues, please feel free to contact us using the information in this resource:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

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