Can't send email on Envy 5660 printer

Have new HP Envy 5660.  Almost too sophisticated for me and small info screen requires steady hand and stylus.  I tried to send an email and when I finally got my email address in it wanted a pin and I can't remember whether I ever picked one and if I did I forgot it.  Don't know how to get info or change pin.  If I could do it on the computer maybe I could read it.  My question is how can I get a pin so I can use my email function? 
This question was solved.
View Solution.

Hello @rmill777,
Thanks for reaching out to the HP Support Forums!
I understand that you're experiencing issues with the Scan to Email feature on your new HP ENVY 5660 e-All-in-One Printer as you're being prompted for a PIN that you do not have. I would like to assist you with this issue today.
How to Set Up A Scan to Email Profile:
To use the Scan to Email feature, you must first set up an email profile.
1. On the printer control panel, touch the Scan icon (), and then touch Email.
2. On the welcome screen, touch Continue.
3. Touch inside the Email: box, type in your email address, and then touch Done.
4. Touch Continue.
5. A PIN is sent to the email address you entered. Touch Continue.
6. Touch PIN, enter the PIN you received in your email, and then touch Done.
7. Touch Store Email or Auto-login, depending on how you want the printer to store your login information.
8. Select your scan type by touching Photo or Document.
9. Verify the email information, and touch Continue
10. Touch Scan to Email.
11. Touch OK when the scan completes, and then touch Yes to send another email, or No to finish.
Once Scan to Email has been set up, you can change your Scan to email account settings should you need to:
1. On the printer control panel, touch the Scan icon (), and then touch Email
2. On the control panel display, touch the account that you want to change, and then touch Modify.
3. Select which of the following settings you want to modify, and then follow the onscreen prompts.
Auto-login
Store Email
Remove from list
Change PIN
Delete Account
For more information regarding this and other front panel scan options for your printer please click here.
If the front panel options are too difficult, you can always use the scan software on your Mac computer. For all the information on how to scan from your computer please refer to: Scanning with the Full Feature HP Software in Mac OS X .  If scanning from your computer, to email a scanned image or document, save the scan to your computer first, and then attach it to your email before you send it.
Please let me know if the information I've provided resolves your issue. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Similar Messages

  • Can I send email from my NOOK tablet to my HP photosmart printer?

    Can I send emails to my HP photosmart printer? I have tried and I get the noreplt messages as if it has gone to the printer both I get nothing from the printer.

    Hi, if you have created an ePrintCenter account and added your printer to that account you can check its ePrint job history. At least that will give you more visibility to the status of any jobs you send to your printer via the ePrint service. Receiving the "no reply" confirmation message only indicates that the email you sent was received by the ePrint service and is being prepared for printing.
    Here's a link with more information you might find useful ePrint Service Help
    Hope this helps solve your problem
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • How can I send email from my HPEPrint email address

    How can I send email from my HPEPrint email address, to other addresses? Is the HP photosmart 5010 smtp compatible?

    Hello
    The eprint service is only used for incoming emails to the eprint center which then go to your printer, you cannot send out emails from that address.
    Jon-W
    I work on behalf of HP
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    Click the KUDOS STAR on the left to say “Thanks” for helping!

  • Can i send email from yahoo thru outlook from firefox?

    can't send email from outlook thru yahoo without upgrade thru yahoo. can i send email from here using outlook thru here or thru my yahoo acct.?

    Hi, if you have created an ePrintCenter account and added your printer to that account you can check its ePrint job history. At least that will give you more visibility to the status of any jobs you send to your printer via the ePrint service. Receiving the "no reply" confirmation message only indicates that the email you sent was received by the ePrint service and is being prepared for printing.
    Here's a link with more information you might find useful ePrint Service Help
    Hope this helps solve your problem
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • How can I send email using two different email address that both link back to my one exchange account on my Ipad mini

    How can I send email using two different email address that both link back to my one exchange account on my Ipad mini? 
    On my PC I simply have a master return email address and use a POP for the secondary address.  Both are through the one exchange account without a problem.  I need to be able to do the same on my Ipad.

    Ah, I should have made that clear.  My domain didn't come from google.  It was purchased at and is hosted at dreamhost, but I haven't used their email servers in years - I just route everything through gmail.  I actually have a bunch of domains (with websites).
    Gmail has an option that lets someone with custom domains send (and receive) email through gmail using the custom domain once Google confirms proper ownership of the domain (to prevent spammers and such).  Gmail has a setting for "send email as" which allows gmail to be sent using a custom domain as the sender.  I'm pretty sure Apple's old mobileme had this feature too, but I didn't use it.

  • I just updated my IPad to iOS 5 and now can not send email. The error message says the server rejects the address which is not true Asti sends on my desktop.

    I just updated my iPad to iOS 5 and now can't send email- I have tried the obvious but no luck. Any suggestions?

    Usually 'authentication required' means that you need to submit a username (or e-mail address) and password to the e-mail server, when sending a message. This logic is not different between Outlook and Thunderbird, and even with the latest and previous version of Thunderbird.
    Of course you can try the previous version again to see if it solves the problem, although you'll be less secure because you would be missing the latest fixes.
    If you'd be willing to get back to Thunderbird, say if your frustration level with your new app would increase too much, please see our article [https://support.mozilla.org/en-US/kb/cannot-send-messages cannot send messages] for further help.
    In all other cases I'd appreciate it if you could mark this as answer so we know you don't need further help.

  • I can't send emails from iPhone until I connect to my wifi! I am with bigpond and have a bigpond email address. Can anyone help me?

    I can't send emails from iPhone until I connect to my wifi at home. I am with bigpond and have a bigpond email address. Can anyone help me?

    Try closing the Mail app completely and see if it works properly when you re-open it : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Can't send email from mac

    Hi
    I don't know since when, but I can't send email anymore via iCloud on my Mac. iPhone and iPad work. Online iCloud as well.
    I am running:
    OS X 10.9.2
    Mail 7.2 (1874)
    I use the @me.com adresses
    smtp Server says: iCloud(iCloud)
    What I tried so far:
    I went to Accounts in SysPref and activated and deactivated the account.
    No help
    I deleted my iCloud account and created it new from scratch on my Mac
    No help
    But it changed the smtp server info from iCloud(iCloud offline) to iCloud(iCloud)
    But still can't send it.
    Also, all info seems to indicate that everything is fine. Account Info, etc.
    I am running out of options.
    Any help?
    ExKingKong

    Try deleting the email account in Mail's Accounts preference pane
    and then add it back. That will automatically enter the correct server addresses.
    OT

  • TS3899 I still can not send email from my ipad but iPhone works on those accounts

    I still can not send email from my .mac account or a .comcast.net from my ipad. I how 2 people so far that has brought to my attention. We have exchange accounts setup on the ipads for work. I compare the settings from iPad to iPhone from my view it appears identical. I am looking at an iPad 2 and a Mini.
    I turned on and off the ipads and nothing really changed. The emails come into those accounts.
    Any suggestions?
    Thanks
    VickiHTC

    When you say you can't send...as in they never get the email?  Does the email appear to send?  Error message?  When?
    It may be more than one iPad that has a problem....

  • I can't send email from my iPad. I am from Australia but on holidays in Greece. Does anyone know what is the smtp outserver for Greece that I should use?

    I can't send email from my iPad. I am from Australia but on holidays in Greece. Does anyone know what is the smtp outserver for Greece that I should use?

    As you haven't told us who your email provider is, no.
    There isn't an SMTP server for Greece - it is either provided by your email provider, or the Internet provider you are connected through.

  • I can not send email from my iPad .  Have been using it for over a year, all of a sudden I can only receive email.  I have a wifi connection in my home and have a A T &T cellular data plan?

    I can not send email from my iPad .  Have been using it for over a year, all of a sudden I can only receive email.  I have a wifi connection in my home and have a A T &T cellular data plan?

    I have a 1st gen iPhone that I just updated the software to 2.0.2
    Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
    Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
    Anyone???

  • On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Email account.  What is causing this and what do we need to do to resolve it?

    On 3G we cannot send  Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
    We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine.  We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
    Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this. 

    Contact whomever supports the email account and get the correct Outgoing email server settings from them.

  • Can't send email from Outlook with parentheses in address

    I can't send email from Outlook 2007 through my WRT400N when Outlook displays the address with parentheses as in this example: Firstname Lastname ([email protected])
    I can send if the address is in this form: Firstname Lastname <[email protected]>
    I have tested with the ISP and nothing gets through the router when the problem occurs. When I bypass the router, both forms of address will send correctly. This problem is perfectly reproducible. My router is brand new, but the problem did not show up for about a week after installation. OS is Win7. Any ideas? Thanks.
    -JimW
    Solved!
    Go to Solution.

    Try to forward the port 443 to 447 on the router.Check this link.

  • TS3899 I can't SEND email from Telus account in Alberta, Canada? Does anyone know how to set up the Outgoing server? Help! And thanks!

    Can't SEND email from Telus account in Alberta, Canada, unless I go to web mail. Does anyone know how to set up the Outgoing server? Incoming is fine. Outgoing used to work. We changed it when we went to another location, and can't get it back. Telus support can't fix it. Neither smtp.telus.net NOR mail.telus.net works for Outgoing server to send mail. Please help! Thanks.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS4069 Can't send email from msn hotmail account on iPad or iPhone.

    Having trouble sending email from msn account on iPad 2 and iPhone 4. Can receive email just can't send it. Keeps saying the password or account name are incorrect when they are not. Can send and receive email when enter msn through safari.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

Maybe you are looking for