Can't submit job in Compressor 4

Hi guys.  Compressor decided to stop working on me.  I can't even submit a batch, much less get any clusters to work.  I've tried resetting the background processes, trashed preferences, restarted... did it all again... removed Compressor using FCS Remover, re-installed, did it all again.  And still, nothing.  I click the submit button and it takes me to the screen to choose a cluster.  Not only can I not get my clusters to work, but I can't even submit a batch (despite setting up my cluster as usual).  I posted a screenshot here.  Any help is appreciated.  I have to get some DVD's out before EOB Tuesday.  Otherwise, I'm doomed.

Hey Russ... I did originally try resetting background processing as elluded to in my original post... forgot to mention I also tried Compressor Repair.  Both didn't work.  I didn't know about trashing the Qmaster folder to the trash... tried it... didn't work either.  I finally resorted to removing anything and everything related to Compressor/FCPX/Motion and the old FCS (which I haven't touched in over a year... think I'm done with the older suite).  Then, I reinstalled Motion, FCPX and Compressor... and that worked! 
I guess trashing all pro apps and re-installing is the way to go in the future.  The whole process takes less than 20 minutes and would have saved me a day of headache had I just done that to begin with.  Thanks for the suggestions though!

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