Can't sync iPhone with new MacPro, won't erase old stuff

I'm switching from my MacBookPro to a new MacPro. My iPhone 5s will not sync with the new computer. It gave me the warning about erasing the old stuff, but it never does. After trying about 10 times it finally asked if I trusted the computer, I said yes, but it never asked me that on the computer. It should have asked me that right off.
My library lives on the same external hard drive as it did before.
I had this problem with my old iPad mini and I had to erase the iPad every time I wanted to add videos.
The graph that shows capacity at the bottom of the iTunes window, changes back and forth between How it is now and then to the changes I make then back.
Any ideas?
thanks
Ron

I changed it to manuel sync and it worked. I thought I tried that before, but I quess not.
thanks
Ron

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Right click on your device under Portable devices and click on Uninstall and when the uninstaller box pop ups select delete the driver and click OK. Now click on Scan for hardware changes on top of the page and see if you get apple mobile device support driver under USB Devices and if not then disconnect your device from the computer and try to connect it to a different USB port and check also open control panel and select Apple Mobile Device Support from the List and Click on Repair and check. If still the device is not showing under USB then uninstall the following services from your computer.
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Posts: 4
Registered: Mar 30, 2010
New! Re: Unable to load provider data from Sync Services
Posted: Mar 30, 2010 9:47 PM in response to: icefoxxxx
Reply Email
you won't believe how I fixed it... my syncserver.exe can't run because some dll is missing, but I notice the dll is in another folder "Apple Application Support". So I copied all files in
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
over to
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
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Obviously there is something wrong in registering the former folder by the new itunes installation program. Hope next version fixes it.

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Sorry to hear about your macbook.
Others have reported that if you have at least on contact and calendar entry on your new computer when you sync, then it will not erase you iphone, it will simply merge the two. While that makes perfect sense, I have not tried it myself.
As for the texts, I don;t think you can get those back.
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Good luck. I hope it works out.

Can't sync iPhone with new MacPro, won't erase old stuff

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