Can't update apps. I have reset my Apple ID to my new e mail address but when I try to download or update apps. my old, no longer functioning one, automatically comes up asking me for a password, which I don't know and can't have sent to that ID!
I used to have my old work e mail address as my Apple ID but have now changed it to my new one, had all of the verification e mails and everything. However, when I try to download or update my apps, my original ID comes up and I can't log in. Can't remember my original passowrd and can't have a reminder sent to the original e mail as it no longer exists..... help!
Any content is tied to the account that you used to buy/download it - so if you created a new account as opposed to updating the existing one, then you will need to use the old account to download updates to its apps. Can you not update your old account so as to have a new email address on it (e.g. via this page) ?
Similar Messages
-
I have chaged my e-mail address and this has now become my new apple ID, but Cloud and the App store are still showing my old e-mail address and so I cannot sign in to them. how do I change Cloud and App store to my new e-mail address?
settings-icloud
settings-itunes & app stores
logout with the old login with then new -
I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?
Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card. -
i just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?
- To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
Storage says there's 46.34GB free but when I try to download things, I'm apparently at capacity. I'm erasing the free space now in the hopes that that helps, but there is still the problem of 66.75GB of "other" listed in storage that I want to take care of. Any help is appreciated!
Chris , thanks for the prompt reply. The dvd was produced by a third party that I found on line . I had a number of old mini digital video cassettes from a Sony Handycam. I can play the DVD's on my laptop but I can't edit them on iMovies to delete a lot of the rubbish on them. I have five DVD's and three downloaded without any problem but the last two are according to iMovies non importable.
-
can you please help me to sort this, I changed my e-mail address from [email protected], I have delleted this e-mail now. My new one, [email protected] is now my registered one but everytime I try to do an update in itunes it shows my old e-mail address and it wont use my new one, I own an imac, ipad and iphone, my iphone and ipad are perfectly fine working with [email protected] but not my imac, can you please help me to sort this out. x
Hi Florafromco,
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
The following article will provide a little more information regarding using multiple Apple ID's:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I hope this information helps ....
Have a great day!
Have a great day!
- Judy -
I am locked out of my iPod and it says i cannot restore or back up due to me needing to unlock it and obviously i don't have my password. Please help, how do i unlock it?
Options for when an iOS device gets locked because of forgotten password:
Restore (and reset password) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password) -
To connect to my thomson internet it is now asking for a password which i do not know
all of a sudden my thomson internet connection i have is now asking for a password, which i do not know and can not figure out....please help
Contact the administrator of the router/internet connection. It is not an iPod issue.
-
It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?
Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have since i did not enter any password when i did the back up. Is there any way I can bypass this password request? Otherwise i have lost all my contacts etc.
Greatful for help.Contacts are designed to be synced to a supported application on the computer or a cloud service like Gmail, iCloud, or an Exchange server.
Have you failed to use the device as designed? -
my nephew lend me his iPad and I have wi-fi service @ home, I get the wi-fi icon on top of iPad, it's activated but when I open Safari to go online it ask me for the password which I have and type in. It tells me I have typed incorrect pw. What's wrong? I even called my internet server and they cant help! They're saying my nephew must have a block. I asked my nephew and he said "what r they talking about, I have no block" Can anyone help ME PLZ.
When you go to Settings > WiFi and see your network name does it have a padlock icon to the right of the network name? If so it is a secured network with a password.
How did you connect to your network from the iPad? From Settings > Wifi? Was a network password requested? Was it accepted?
If you touch the ">" to the right of your network name what do you see for IP Address, Subnet Mask, Router, and DNS? -
I am trying to download audible books to my itunes, it keeps asking me for a password which I have changed and confirmed ??
is there a seperate password for downloading audible books to itunes, so I can download onto my ipod??I assume you mean the phone is asking for the 4 digit password you set at the time of the backup of the phone...
-
I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
-
Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.
vivianp45768349 wrote:
I don't have a system. It's my personal computer.
You do. Your system is either Windows or Mac (or maybe a couple of other less popular choices) and a version of one or the other.
When you set up your machine, you were asked for an administrator user name and password. You need both of these to install software. -
I have changed both my ID and password, but when I try to download updates to apps, my old email account shows up and I can't sign in
That indicates that you have apps that need updating that were purchased with the account that comes up. When you have apps that need updating that were purchased from more than one account you have to update them one at a time until all the remaining apps were purchased by one account.
You have to log into the account that purchased an app in order to update it.
Maybe you are looking for
-
How do I use the Session State to manage bind variables & download xml data
I have a Report Query with more than 30 queries; many have bind variables in them. I'd like to create sample xml so that I can develop my word templates. When I try to download the XML data Source for Layout, it doesn't ask for the bind variable valu
-
I have Office web apps running on my SharePoint installation. The question i have is this If my OWA server goes down how do i configure SharePoint to use the client automatically instead of falling over when handling documents. the libraries are set
-
T440p failing to build from WDS
Hello everyone, first post so be gentle. I have taken delivery of new Lenovo Thinkpad T440p laptops today and have tried to install our standard image on to them using WDS. I used double driver to extract the OEM drivers from the laptop straight out
-
GATP Product allocation status report and backorder processing
Dear Experts, We are using product allocation as the first and only step in GATP check. The scenario is like this: Sales order total quantity = 200 Planned allocation quantity=150 Thus Confirmed sales order quantity=150 Questions: 1.Now how can see t
-
Help....My daughters ipod lost the app store and the camera app
Ive never used this before.......My daughter brought me her ipod touch which she has had new since 2010 xmas and can no longer access the app stor or find the camera app?? I went through the ipod to my best but can find nowhere to reinstall these ap