Can't watch a programme and record at the same time.

I rang Sky who say it's nothing to do with them. Gave me Lovedigital number. Rang them they said contact my landlord. Rang Bristol City Council, they say it's nothing to do with them.

What I meant is the number of cables going into your Sky box. If there is only one cable going to your Sky box, that answers the question of why you can't watch one thing and record another at the same time - your Sky + box would require two inputs to do that. From what you've said it sounds like a communal dish set up. If that is right then whoever looks after that are the people you need to contact to see about the possibility of getting a double feed into your home. 

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