Can we see the purchases even it's still in bad credit statues on the purchased history ?
i'm receiving an error that i have a billing issue?any ways to see the purchases that were made on the order number that has issue (bad credit?)
i mean status
Similar Messages
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How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?
Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to) -
Me or my pc can't see my songs, but they are still on my Ipod.
Me or my pc can't see my songs, but they are still on my Ipod.
I've connected my Ipod to my pc, and suddenly there were no songs left, but when I checked it, was the memory still full, like before.
I've disconnected my Ipod and suddenly there were also no songs on my Ipod aswell.
please help me!!"There should be a solution I think"
Yes, to restore the iPod and reload the songs with whatever program you use to put songs on the iPod.
How do you manage to use iPod Agent to transfer songs to the iPod since this is what it says in the iPod Agent FAQ?
"iPod Agent is not a music manager. It does not provide the ability to organize your music and transfer it to your iPod. Apple's own iTunes does a great job of this and thus we don't see a reason to try to duplicate it's functionality. iPod Agent is meant to work hand-in-hand with iTunes."
If you don't use iTunes, what "library" do you use? -
The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I have a MacBook Pro and the batter icon has an "X" in it. I attempted resetting the SMC but it's still there. Not sure if the SMC didn't work or I have another problem. Help?
You can try the SMC again.
http://support.apple.com/kb/HT3964
Follow directions for a battery you should not remove yourself
You can also try a NVRAM/PRAM reset (at the bottom of the same page in the above link
Also hold the OPTION key and click on the Apple logo in the menu bar and click on system information, in the left column select power. Under the battery info see if it is charging (with the power adapter plugged in) as well as the health info (condition should be normal), and battery installrd (should be YES)
If other than these are different you may want to take it in to a Genius bar for a full diagnosis they will do that for dree.
Hope this helps -
I tried to upgrade to the latest version of Firefox but on the Firefox start page it still says "you are not on the latest version of Firefox, upgrade now". The start page looks different so maybe it did upgrade but why does the reminder still show?
You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained by Google. You appear to have the latest Firefox version.
'''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version of the old Google/Firefox home page is now built-in to Firefox).
*See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version<br />
You can also see your version on the ''Help > Troubleshooting Information'' display
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
i have just switched to samsung and i have removed the sim from the iphone however i am still receiving texts rather 'imessage' on the old iphone. how do i make sure all messages only come to my new phone??
You can turn iMessage off on your iPhone. That's relatively easy. Since iMessage is an Apple product/service, I have no idea how a Samsung phone will deal with an incoming one. For that answer you should probably contact Samsung support.
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sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain
FIrst try a soft reset by holding down the home & sleep/wake buttons until the Apple logo appears then let go & let the iPad boot up normally.
If that doesn't help then to make sure you have a strong internet connection.
Try resetting Network Settings
Settings->General->Reset->Reset Network Settings,
You won't lose any data but will have to log back into your wifi networks.
Once logged back in and when the pop-up appears, try entering your password again. -
If I deleted the existing Apple ID to use iCloud, will it delete that backup supported by the old Apple ID or the other Apple devices will still be supported by icloud on the old Apple ID ?
Is this itunes on the iPad or on my computer? Thank you for the reply.
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The top picture is what my Desktop 1 looks like. And the picture below is what my desktop looks like after clicking mission control. Ive tried changing wallpapers, changing preferences, etc. and I still can't figure out what's wrong. As you can see, on mission control you can't see any of the open windows, or anything that I have placed on my desktop. Any ideas as to how to solve this issue?
Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time. -
I imported photos from an old iPhoto (2001) to photo library and can now see them only as thumbnails but not when I click on them. The screen is black cannot see or print either. Is there any way to salvage those old photos? I now use iLife09. OS 10.6
Did you import the old iPhoto library into the new one? That's not what you want to do because you will import all of the original, modified and thumbnail files as if they were original files. Lots of duplicates and useless small photos.
Do you have a backup copy of the library that you imported into to? If you do then bring it in and then use iPhoto Library Manager to merge the two libraries into a new, 3rd library.
If you don't then you'll have to try to fix the current one and then cull out the duplicates and small useless photos as follows: make a temporary, duplicate copy of your library and apply the three fixes in order as necessary.
Fix #1
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your HD/User/Home()/ Library/Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your HD/User/Home()/Library /Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #3
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
If this doesn't fix the problem you'll have to start over from scratch and create a new library from the files inside the Originals folder of your current library. But first you should cull out the small photos that would be the thumbnails from the 2001 library.
Move the Originals folder to the Desktop, open and do a search for Kind=photo, File size is less than 10 KB. That should find all of the thumbnail files which you can then drag to the Trash. You might have to make that less than 50 KB. Then Import the remaining photos into a new iPhoto library.
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Can't see some files, even though I know they are there
This is a strange one.
A couple of days ago, I began not being able to see most of the folders in my documents folder. I can see some, but not most.
I know the files are there, because I can access recently used files from the applications like Word and Excel that have a recent files list. And, they are working fine.
I just can't see the bulk of my folders. I've checked the things that occurred to me on security and sharing, and I don't think I changed anything or added any new software.
Any guesses? Thanks for your help.
Mitch GoldsteinGot my answer. I had moved the files (or someone in my family did), and they were deeply buried in another folder. Thanks.
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Can't see email content until I hit reply. Then is shows up in the reply.
I grabbed some pictures of Mail windows from the web to illustrate. This is a typical 10.6.8 Mail presentation, referred to in later versions as "Classic Layout".
Note that the right portion of the mail window is divided into two sub-panes, and that the divider is a bar with a dot in the middle. It is moveable and has been placed midway down the right pane. The actual message text of the currently-selected message is displayed in the bottom portion of the pane.
Contrast to this picture:
In this picture the moveable divider has been moved all the way to the bottom, and the top part of the right pane is the only part showing. The divider with the dot is at the lowest part of the pane.
To "fix", drag the divider with the dot and move it upward to create two sub-panes. -
I cannot download music from previous purchases, but I can clearly see them in the iTunes store. What is Apple trying to pull?
Why can't you?
What have you tried?
What happened when you tried?
Any info at all about your issue?
Downloading past purchases from the App Store, iBookstore, and ... -
will an in app purchase bigger than my credit balance use my credit then charge the remainder to my credit card?
Tax on that item is raising its price to an amount higher than your available credit. If you choose to buy it and paying with iTunes Store credit is allowed for it, all the credit will be used up and any remaining amount will be charged to a credit card.
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