Cancel policy
I signed up for a service could not figure out how to use it. I canceled
it the same night. I was charge and then received an email that it would be
canceled a year from now. I have been trying to find a number to speak to
someone but that is a difficult as trying to figure out how to use your
product. Could you please help me fix this and cancel the subscription and
refund my money
Thank you
Hi IMOPerfect,
I checked your account using the same email address that you use here in the forums, but see so record of a SendNow subscription under that address. Is it possible that you subscribed under a different email address?
For starters, you can turn off auto-renewal for your subscription. See How to turn off auto-renewal for your SendNow subscription for more information.
Please let me know if you may have subscribed with a different address, and we can take it from there. (Please don't include your email address in a forum post--I'll send you a private message.)
Best,
Sara
Similar Messages
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Verizon Service Cancellation, Keep Phone?
I bought a 5s three days ago on a new two-year contract. Unfortunately, I'm not especially pleased with the "share everything" plan's cost, especially when I would forego unlimited calls for a lower price. Unfortunately, I'm not old enough to take advantage of Verizon's 65 Plus plans :-/
So, I am still within the 14 day return period, but I managed to snag a 64gb gold 5s and would like to keep it. If I were to cancel my service before the 14 day grace period is up, would I be able to keep the phone by paying the difference b/w the cost of the phone and the subsidized price I paid (plus the $35 activation)? Or would I have to wait til the 15th day and incur the ETF on top of a non-prorated service charge+activation? Either way is fine so long as I can keep the phone. I just want to know how this works.
The thing is, I purchased the phone from the Apple store, which has a 30 day device return policy on iPhones. When I purchased the phone I didn't know I could have gotten it at full price instead of subsidized with activation. Unfortunately, it's too late for that now...@après_la_pluie
I am saddened to hear that you are not happy with the plan options we have to offer and that you're looking to discontinue service with us! I would love the opportunity to go over plan options with you so that you're not only happy with your device, but also able to enjoy it on the nation's largest, most reliable network. How many lines of service do you currently have with us? Which Shared Data plan option did you choose at the time of purchase?
To address your concerns about the cancellation policy, if you purchased your iPhone at an Apple Store, you have 30 days from the original date of purchase to return your device for a full refund. Keep in mind, the device would have to be returned within the 30 days to avoid being charged the $350 early termination fee. With that being said, if you decide to keep the equipment and terminate service you will be charged the early termination fee. This would still apply if service is terminated within the 30 day return period.
AnthonyTa_VZW
Follow us on Twitter @VZWSupport -
How do I cancel NHL gamecenter ?
I just bought the gamecenter app just to find out that all my games are blocked out now I can't cancel it !!
I would contact customer support for NHL Game Center. If they refund your money it should be credited back to your account.
NHL GameCenter LIVE™ Cancellation Policy
Subject to applicable laws, if you are a subscriber to an annual NHL GameCenter LIVE™ subscription package purchased atnhl.com/gamecenterlive (does not include purchases made through the NHL GameCenter™ or NHL GameCenter™ Premium apps on iPad, iPhone and other devices), you may cancel your subscription to NHL GameCenter LIVE™ within 5 days of subscribing, and receive a refund of the subscription or installment price; provided that if you sign up for NHL GameCenter LIVE™ again after cancelling, NHL Interactive CyberEnterprises, LLC (NHL ICE) reserves the right to deny further cancellation requests. You may cancel your subscription by contacting NHL GameCenter LIVE™ customer support at 866-210-6349 (US and Canada) and +1-407-708-1356 (Outside of North America), from 9am to 2am ET daily.
You will also want to make sure the subscription is canceled in iTunes. -
What the heading says! Please advise.
Hi BrookM_123,
The cancelation policy applies to the first 30 days of purchase (not renewal). You may want to Contact Customer Care if you feel that your renewal was made in error.
Best,
Sara -
My BT nightmare - And I was only with them for aro...
Hi,
This post is a rant at how appalling I have found BT customer services, and I have only been a customer for 2 ½ days!
I placed my order around the end of January for BT Infinity & BT telephone line, I was to be transferring over from Sky. Anyway, I received an activation date of the 16 Feb 2015 and a few days before this I received the HH5.
So late on Sunday 15 Feb I realised that I did not know what time the BT engineer would be arriving so I got onto BT live support and discovered that there would be no engineer visit, I would just connect up the HH5 and the Infinity would be ready a few hours after BT take over my line from Sky. Great, as I had already booked a day off work I figured I would make the most of it so I spent the day playing on my Playstation waiting for the infinity to start working.
Well my Sky internet went off at about 9am, this was the time my wife tried to dial up her works remote connection. No worries, I connected the HH5 and told her that it would be active in about 2 hours (It states this on the HH5 box). Well it didn’t activate and my wife had to tether her mobile to her laptop so she could work. Kinda sucked but there we go these things happen, after all BT said on the order tracking that it could be up to midnight before it activated. Well midnight came & went and it was still not activated.
I should also mention that I run several online shop’s all of which have had to be closed since Monday 16 Feb as a cost of several hundreds of pounds lost each day my internet was off.
So Tuesday 17 Feb I contact BT via live chat and get passed from pillar to post and eventually an Indian lady calls me and says Infinity will be active by 16 Feb at midnight, Ummm yeah that was like 10 hours ago as it is now 10am on Tuesday morning. She then started saying something an all I could understand was the word ‘engineer’ and that she promised the Infinity would be active by midnight on the 17 Feb.
Well you guessed it, midnight on the 17 Feb came & went and Infinity was still not active.
So today Wednesday 18 Feb, day three of my online shops being turned off at about a loss of £900 in turnover and my wife racking up a huge bill tethering her mobile to her laptop so she could be able to work. I again contact BT via live chat and again get passed around several departments until a lovely lady (cough cough) who appeared to take great delight in disconnecting our chat before I had finished asking questions.
Anyway, this lovely lady eventually told there was a routing problem and that BT would have an update – An update, not a resolution but an update on the 24 Feb, 6 days time - During this time I would stand to lose about £2000.00 in online shop sales not to mention the huge bill my wife is running up on her mobile by tethering it to her laptop.
Surely, this two week wait between ordering Infinity and it going live BT Openreach should be making sure everything is actually working at the exchange/cabinet so on the go live date it actually goes live. And the go live date does not mean we will see if it works date.
I told the BT support girl that this time scale was completely unacceptable and I must cancel my order immediately as I need to get internet access. No problem she said I can cancel it now, should she proceed? Yes I said please do. There was a long pause and she came back on to the chat to say it had been cancelled. Great I thought…..
I then said that I presume I will not be charged for the cancellation and she replied that I had two weeks to cancel after I had placed the order. What the heck, how is that fair? I placed the order about 18 days ago and BT have failed to provide the service. How the hell am I supposed to know that that BT could not provide infinity to me until these two weeks after my initial order has passed?
Surely this has to be some breach of the distance selling regulations? When I sell something online the customer has 30 days AFTER receipt of the goods to decide if they want to keep them. If I was to follow BT’s cancellation policy then I would only allow my customers to change their minds after I posted and before they received the goods…. This type of cancellation policy to totally unacceptable if you ask me.
Anyway, the BT chat girl then say that my line will be gone by tomorrow (19 Feb) and everything will be cancelled. Again great I thought, I can get back on to Sky and get them to supply ADSL again. Then it occurred to me, if BT are ceasing my order my line will go dead. I pressed the BT chat girl about this and she then admitted that yes, the line will be ceased and I would probably have to pay to get it reconnected! WTF – BT have caused all these issues and are quite happy to totally drop me in the dodo and they really don’t give a toss about their customers.
I then asked the BT girl about the potential to recover loss of earnings from BT at this point she disconnected me and that was the end of that.
So it remains to see if I will be charged for a service I have not received but I for one will never ever use BT for any of my services in the future.
Now, later that day I contacted Sky via live chat whilst I was out on a job and they were extremely helpful. At one point my laptop did a restart and lost the chat with Sky just as I was making progress with my internet issue, I couldn’t believe it but before my laptop had restarted the Sky rep I was chatting to called me up on my mobile! Awesome.
She then proceeded to see what she could do to get my phone number & line back from BT and she said the system was letting her pull it back across, this is great as I won’t have to pay a reconnection fee and my landline number stays the same.
But that is not all, she went on to say that I also qualified for 12 months free Sky unlimited internet (ADSL – the same package that I was on before) she did not know how but something to do with BT taking the line away from Sky and then her puling it back across. Result!
She then said that it could take up to two weeks to get the ADSL back on my phone line, bit of a bummer I thought but it was my fault really for trusting BT to get me up & running when they said they would. But she then proceeded to tell me that she would be crediting my Sky account with £25 so I could go out and buy an internet dongle so I could get back online and open up my online shops (I was going to do this anyway but Sky have said they will pay for it!)
So there we go, just look at the difference in customer support between BT and Sky.
I wish I had never tried to move to BT and I cannot believe what an incompetent company they are and the contempt they treat their customers with.
BT sucks if you ask me!damage2008 wrote:
Hi,
I should also mention that I run several online shop’s all of which have had to be closed since Monday 16 Feb as a cost of several hundreds of pounds lost each day my internet was off.
So today Wednesday 18 Feb, day three of my online shops being turned off at about a loss of £900 in turnover and my wife racking up a huge bill
Anyway, this lovely lady eventually told there was a routing problem and that BT would have an update – An update, not a resolution but an update on the 24 Feb, 6 days time - During this time I would stand to lose about £2000.00 in online shop sales not to mention the huge bill my wife is running up on her mobile by tethering it to her laptop.
Welcome to the BT Residential Customers forum
As you are a business user, perhaps you should post your comments on the BT Business forum at http://business.forums.bt.com/
BT do not permit you to use a residential account to run a business anyway, as its against their T&Cs.
BT Business broadband has a proper SLA, and compensation arrangements on certain packages.
It may be wise to see what Sky say about business usage, and their compensation arrangements.
As both BT and Sky use the Openreach network, that is where any future failures ar most likely to be.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
I need to know how to import xml files into indesign cs6.
My client wants to send me xml text files to import into Indesign for a multi-page publication. I don't have a clue where to start. Can you point me to a tutorial that would help me figure this out?
I have a sample file that looks like this:
<?xml version="1.0"?>
<providers>
<provider>
<name>Bow Valley College</name>
<description>Putting the Community back in college…in the Bow Corrid
ANY TIME, ANY PLACE, ANY PATH, ANY PACE LEARNING.
Designated as the comprehensive community college for Calgary & its
surrounding region, Bow Valley College offers you learning opportunities
through flexible delivery options, including classrooms, online or self
paced modules. Whether you are taking a course for interest, to enhance
your career skills or to finish high school you have access to all of the
traditional Bow Valley College student supports.
Visit our website [2] or come see us at our Canmore campus.
BOW VALLEY LEARNING COUNCIL MEMBER.
Links:
[1] http://www.bowvalleycollege.ca/bow-corridor.html
</description>
<contact_information>Canmore Campus
Provincial Building, 800 Railway Ave.
Canmore, AB  T1W 1P1
OFFICE HOURS: 8:30am - 4:30pm, Monday - Friday (except from 12 - 1pm)
PHONE: (403) 678-3125
FAX: (403) 678-3127
BANFF CAMPUS: Lower Level, Banff YWCA, 102 Spray Ave., Banff (ONLY OPEN
WHEN COURSES OFFERED). </contact_information>
<email>[email protected]</email>
<website>www.bowvalleycollege.ca/bow-corridor</website>
<registration_information>Cancellation policy: Once your course has begun no refunds or credits will
be given. Compassionate grounds may be considered with official
documentation. There are no refunds, transfers, or credits if you cancel
within one week of the course start date.
BY PHONE: (403) 678-3125. Payment by Visa or Mastercard
IN PERSON: Canmore Campus, Provincial Building, 800 Railway Ave., Canmore.
Payment by cash, Visa or Mastercard.
 
FUNDING ASSISTANCE MAY BE AVAILABLE FOR THOSE ON A LOW INCOME ON SOME
COURSES. PLEASE ASK FOR MORE INFORMATION.</registration_information>
<courses>
<course>
<title>Computer Basics/Windows 7 - Instructor led, Canmore</title>
<description>An instructor will lead the class through the basic features of Microsoft
Windows, the Internet and Email. Find out how to start programs, create,
save and organize your files and use the online help feature. You’ll also
get an introduction to surfing the internet and setting up an email
account. This course is designed for those with little or no computer
experience – and is still our most popular course. 18 HR COURSE.</description>
<schedule_entries>
<entry>
<date>Mon 6:30 - 9 pm, Oct 7 - Dec 2</date>
<date>Thu 6:30 - 9 pm, Oct 10 - Dec 5</date>
</entry>
</schedule_entries>
</course>
<course>
<title>Word 2010 Introduction - Self-paced</title>
<description>Explore the basics of Microsoft Word to produce professional letters and
documents. This course guides you through the effective use of the Word
Ribbon and Quick Access Toolbar. You’ll learn how to efficiently edit,
move and copy text; manipulate fonts; apply bullets and numbering; borders
and shading; insert and re-size Clip Art; enter headers and footers; insert
page numbers; set alignment and indents; and change page settings. You’ll
learn to use the AutoCorrect feature and finish documents using the
spelling, thesaurus and grammar features.
Self-paced, 18 hr course.
Prerequisite recommended: Computer Basics or equivalent experience.</description>
<schedule_entries>
<entry>
<date>Mon 7:30 - 9 pm, Oct 7</date>
<date>Thu 7:30 - 9 pm, Dec 5</date>
</entry>
</schedule_entries>
</course>
<course>
AND SO ON...FOR 64 PAGES WORTH OF CONTENT
HELP!!!
SGARENHello Sally,
First, I have only heard/read good things about the book Steve recommends. It is on my to buy list one day. Been awaiting a long deserved vaction to pick it up to read.
I approach XML files pretty much like I do any text file I am sent in that I will import or copy/paste a text file into a frame in ID and begin setting my styles. With XML, though, I first clean it up, move closing tags up to their logical close lines, remove spurious codes that mean something in HTML but don't necessarily belong in the XML file (like ’ which is an apostrophe so I do a search and replace. But for   which is a non-breaking space I simply search and replace with a regular space in general), and make sure the XML validates.
Validation is much like making sure an HTML page is formed properly. I use an XML editor (XML BluePrint) and a text editor (UltraEdit) for these tasks. If I had to only have one or the other, I suppose the XML editor is what I would use.
I always show the import options when I import the XML and make sure that I link to the file.
So once a sample of the XML is on a page in ID (via File | Import XML), I highlight text within a tag, say like in your example above, the Providor name, and make it like I want and then create a new style. I generally name the styles as per the XML tag. Later on, that makes mapping tags to styles a little easier.
Once I set up all the styles preliminarily, I map the tags to styles. You can do that either via the Tags palette or via the Structure Pane that will appear once the XML is imported. In both cases, it is found via the flyout menu at the top right of their respective windows.
After mapping my styles to the tags, I select the root element in the Structure Pane (the topmost element. In your sample above it is "providors" and delete it. This removes the XML in your ID file. But the styles and tags are still present.
Then I import the XML again and look to makes sure all the tags/elements are styled as intended. I then correct any errors/ommissions. Then...I'll delete the XML again and import the full XML file.
I can upload what I did with your XML sample above so you can compare it to your source file if you would like. You would then see how/where I moved tags. Now, moving the tags is only "necessary" to avoid all the extra blank paragraphs. That can be accomplished by ID's search/replace, too. But I like to start out with the XML cleaned up, so I take the few minutes to do it.
Take care, Mike -
How to order more than 1 item from iphoto?
I just created 3 calendars and 3 photobooks and want to order all of them but it seems like I have to order them one by one and also pay for the shipment separately = 6 times.. is there anyway I could make ONE order for all my items at the same time?
/JonnaWelcome to the Apple Discussions.
Can I combine my orders to save on shipping?
Apple does not have a way to combine orders. Due to the highly-automated nature of our system it is not possible to make any changes to an order once it has been placed. (You can cancel you order within 90 minutes of placing it; read our Cancellation Policy for more information).
That's from http://www.apple.com/support/photoservices/ordering_options/
Regards
TD -
Purchase without Creative Cloud
Is it possible to purchase LR without a CC subscription?
And if I were to purchase a CC subscription what is the cancellation policy?Yes, you can purchase LR 5 without a CC subscription, from here: Products
If you have a CC subscription, you can cancel and still use Lightroom except for the Develop and Map modules, which will no longer operate once the subscription ends. -
I am having some trouble unmarshalling an xml document using JAXB 1.0. I am getting the error unexpected root element. Can someone please tell me what causes this? The root element of the document I'm trying to unmarshall matches the schema root element. I have exhausted all resources, and have hit a wall. Please help. I can post the source code, schema and xml document at your request.
Thank you.Thank you for you reply. Here is all the info below:
schema file:
<?xml version="1.0"?>
<!-- edited with XML Spy v4.3 U (http://www.xmlspy.com) by Henry C. Octapod (Obermeyer's Insurance) -->
<xs:schema targetNamespace="schemas/v1.01/TIMA_REQUEST.xsd" xmlns:msdata="urn:schemas-microsoft-com:xml-msdata" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:TIMA_XML="schemas/v1.01/TIMA_REQUEST.xsd" elementFormDefault="qualified" id="TIMA_REQUEST">
<xs:element name="TIMAREQUEST">
<xs:annotation>
<xs:documentation>The Root element for all TIMA requests and responses. Contains the TIMA_XML_VERSION attribute, which, must be set to teh release version of the Schema in use (Currently "1.1")</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="REQUEST_INFO">
<xs:annotation>
<xs:documentation>This element contains all the basic information about the request itself, such as the subscriber, any inventory items requested and their type, etc.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="SUBSCRIBER" type="xs:positiveInteger" minOccurs="0">
<xs:annotation>
<xs:documentation>The unique TIMA Subscriber ID of the subscriber making this request.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="INVENTORY_ITEM" maxOccurs="unbounded">
<xs:annotation>
<xs:documentation>One(1) or more elements containing the TIMA Inventory Item IDs and TIMA Inventory Type Codes representing one or more Inventory items to be processed for this request. This element may also contain subscriber supplied "SUPPLIER" elements for use in filtering the rates returned.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="SUPPLIER" minOccurs="0" maxOccurs="unbounded">
<xs:annotation>
<xs:documentation>0 or more supplier tags. The SUPPLIER element is use to normalize between the TIMA ID and the Supplier's UNIQUE ID and is optional for the Subscriber. If the subscriber chooses to, they may include the SUPPLIER elements as part of their request. The TIMA system will then use the EXCLUDED attribute to control which suppliers to request. inventory from.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:attribute name="INVENTORY_ID" type="xs:string" form="unqualified">
<xs:annotation>
<xs:documentation>The Unique ID of this Inventory Item, in the Supplier's System (See "SUPPLIER_ID" below). </xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="EXCLUDED" type="xs:boolean" use="optional" form="unqualified">
<xs:annotation>
<xs:documentation>True/False. Whether or not to exclude this supplier, for this property.</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="SUPPLIER_ID" type="xs:positiveInteger">
<xs:annotation>
<xs:documentation>The Unique TIMA Member ID of the supplier to whom this inventory ID belongs.</xs:documentation>
</xs:annotation>
</xs:attribute>
</xs:complexType>
</xs:element>
</xs:sequence>
<xs:attribute name="CODE" type="xs:string" form="unqualified">
<xs:annotation>
<xs:documentation>The Unique TIMA ID of the inventory Item</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="INVENTORY_TYPE" type="xs:integer">
<xs:annotation>
<xs:documentation>Integer value specifing what type of inventory which is being requested. For example, if a subscriber seeks hotel rooms then they would use "2" .</xs:documentation>
</xs:annotation>
</xs:attribute>
</xs:complexType>
</xs:element>
</xs:sequence>
<xs:attribute name="REQUEST_TYPE" type="xs:string">
<xs:annotation>
<xs:documentation>A String containing the type of transaction to be processed. See Appendix "Transaction Types")</xs:documentation>
</xs:annotation>
</xs:attribute>
</xs:complexType>
</xs:element>
<xs:element name="REQUEST_DATA">
<xs:annotation>
<xs:documentation>Contains all sub-elements which define this request's data.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="CANCEL_INFO" minOccurs="0">
<xs:annotation>
<xs:documentation>The element used in all transaction cancellation requests. This element is dependent on information previously aqueired from a succesful ORDER_ITEM transaction.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="TIMA_TRANSACTION_ID" type="xs:positiveInteger">
<xs:annotation>
<xs:documentation>TIMA TransactionID as returned in the TRANSACTION_DATA element by a successful ORDER_ITEM transaction. </xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="CONFIRMATION_CODE" type="xs:positiveInteger">
<xs:annotation>
<xs:documentation>Confirmation code as returned in the TRANSACTION_DATA element by a successful ORDER_ITEM transaction. </xs:documentation>
</xs:annotation>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="ORDER_INFO" minOccurs="0" maxOccurs="unbounded">
<xs:annotation>
<xs:documentation>The Root element for all transactions requesting rates or booking. This element always contains the Custom element for the inventory type.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="HOTEL_INFO" minOccurs="0">
<xs:annotation>
<xs:documentation>Custome Element for inventory type two (2). The Hotel Info Element. Used when requesting information about hotel rates and availability.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="RATE_CODE" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>(optional) Supplier-Specific code for this room and rate. As returned from the supplier in the REQUEST_RATE_DETAILS response.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="INDATE" type="xs:date" minOccurs="0">
<xs:annotation>
<xs:documentation>The checkin date requested for this transaction.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="OUTDATE" type="xs:date" minOccurs="0">
<xs:annotation>
<xs:documentation>The checkout date requested for this transaction.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="ROOMS" type="xs:positiveInteger" minOccurs="0">
<xs:annotation>
<xs:documentation>Number of rooms requested in this transaction.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="ADULTS" type="xs:positiveInteger" minOccurs="0">
<xs:annotation>
<xs:documentation>Number of adults requested in this transaction.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="CHILDREN" type="xs:positiveInteger" minOccurs="0">
<xs:annotation>
<xs:documentation>Number of children included in this stay.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="NATIVE_CURRENCY" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>The native currency code of the supplier or inventory locations (such as a Hotel in France). </xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="SMOKING" type="xs:boolean" minOccurs="0" maxOccurs="unbounded">
<xs:annotation>
<xs:documentation>True/False. Does the guest want a smoking room(s)</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="GUEST" maxOccurs="unbounded">
<xs:annotation>
<xs:documentation>One(1) to ADULTS guest elements. The first GUEST element will usually be the same as the PAYMENT_DATA (FIRST_NAME, LAST_NAME)</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="GUEST_REQUESTS" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>Any specific requests the guest would like to make. </xs:documentation>
</xs:annotation>
</xs:element>
</xs:sequence>
<xs:attribute name="FIRST_NAME" type="xs:string" use="required"/>
<xs:attribute name="LAST_NAME" type="xs:string" use="required"/>
<xs:attribute name="INITIAL" type="xs:string" use="optional"/>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="PAYMENT_DATA" minOccurs="0">
<xs:annotation>
<xs:documentation>Element Containing all the credit card information neccesary to complete the transaction. USED ONLY FOR THE ORDER_ITEM REQUEST.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="FIRST_NAME" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>First name of the payee as listed on the credit card.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="LAST_NAME" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>Last name of the payee as listed on the credit card.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="BILL_ADDRESS" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>Striing containg payee's Address. May be multiple lines (sepreated by CR/LF).</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="BILL_CITY" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>Striing containg payee's address-city name.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="BILL_STATE" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>Striing containg payee's two(2) leter state code or Province name (US or international).</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="BILL_COUNTRY" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>Striing containg payee's country code.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="BILL_ZIP" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>Striing containg payee's zip or postal code (US or international).</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="BILL_PHONE" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>Contact Phone for the payee (credit card holder). </xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="CREDIT_CARD_TYPE" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>The two (2) letter Credit Card Code (see appendix) specifying the type of card used for payment.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="CREDIT_NUMBER" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>The Credit Card Number on the payee's credit card.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="CREDIT_EXPIRE_MONTH" type="xs:gMonth" minOccurs="0">
<xs:annotation>
<xs:documentation>The expiration month on the payee's credit card.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="CREDIT_EXPIRE_YEAR" type="xs:gYear" minOccurs="0">
<xs:annotation>
<xs:documentation>The expiration year on the payee's credit card.</xs:documentation>
</xs:annotation>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
<xs:element name="TRANSACTION_DATA">
<xs:annotation>
<xs:documentation>Information used to inform the TIMA system about the transaction being requested, or in the case of a successful response message, the amounts actually charged.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="DATETIMESTAMP" type="xs:dateTime" minOccurs="0">
<xs:annotation>
<xs:documentation>Datetime stamp indicating the subscriber's time the transaction was submitted.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="NATIVE_CURRENCY" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>The native currency code of the supplier or inventory locations (such as a Hotel in France). </xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="PAYMENT_CURRENCY" type="xs:string" minOccurs="0">
<xs:annotation>
<xs:documentation>The currency code in which the payment should be made. For versions 1.1 and below, this value is always "USD".</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="WHOLESALE_RATE" type="xs:double" minOccurs="0">
<xs:annotation>
<xs:documentation>The rate/cost at which the supplier has aquired the inventory as returned from the supplier in the REQUEST_RATE_DETAILS response.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="RESALE_RATE" type="xs:double" minOccurs="0">
<xs:annotation>
<xs:documentation>The Displayable retail rate or cost for the transaction as returned from the supplier in the REQUEST_RATE_DETAILS response.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="GROSS_SALE" type="xs:double" minOccurs="0">
<xs:annotation>
<xs:documentation>This is the retail rate including any supplier taxes and/or fees as returned from the supplier in the REQUEST_RATE_DETAILS response.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="FEES" type="xs:double" minOccurs="0" msdata:Caption="Any Fees for this request, as returned by the supplier's reply to the REQUEST_RATE_COST_DETAILS transaction.">
<xs:annotation>
<xs:documentation>Total supplier fees for the ORDER_ITEM transaction as returned from the supplier in the REQUEST_RATE_DETAILS response.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="TAXES" type="xs:double" minOccurs="0" msdata:Caption="Any Taxes for this request, as returned by the supplier's reply to the REQUEST_RATE_COST_DETAILS transaction.">
<xs:annotation>
<xs:documentation>Total supplier taxes for the ORDER_ITEM transaction as returned from the supplier in the REQUEST_RATE_DETAILS response.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="CANCELLATION_POLICY" type="xs:string" minOccurs="0" msdata:Caption="String containing the Cancellation Policy as defined by the Supplier Reply to REQUEST_RATE_COST_DETAILS">
<xs:annotation>
<xs:documentation>String containing the cancellation policy as returned from the supplier in the REQUEST_RATE_DETAILS response.</xs:documentation>
</xs:annotation>
</xs:element>
<xs:element name="SUBSCRIBER_CHARGE" type="xs:double" minOccurs="0" msdata:Caption="Any additional fees the subscriber would like to add to the ORDER_ITEM Transaction">
<xs:annotation>
<xs:documentation>USD Monentary value of any additional charges the subscriber would like to add to an ORDER_ITEM request.</xs:documentation>
</xs:annotation>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:sequence>
<xs:attribute name="TIMA_XML_VERSION" type="xs:string" use="required" form="unqualified">
<xs:annotation>
<xs:documentation>TIMA XML Schema Version.. Curently: "1.1"</xs:documentation>
</xs:annotation>
</xs:attribute>
</xs:complexType>
</xs:element>
</xs:schema>
xml input file:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<TIMAREQUEST TIMA_XML_VERSION="1.1" xmlns:ns1="schemas/v1.01/TIMA_REQUEST.xsd">
<REQUEST_INFO REQUEST_TYPE="2">
<SUBSCRIBER>7</SUBSCRIBER>
<INVENTORY_ITEM INVENTORY_TYPE="2" CODE="123"/>
</REQUEST_INFO>
<REQUEST_DATA>
<ORDER_INFO>
<HOTEL_INFO>
<INDATE>2003-03-11</INDATE>
<OUTDATE>2003-03-11</OUTDATE>
<ROOMS>3</ROOMS>
<ADULTS>2</ADULTS>
<CHILDREN>1</CHILDREN>
</HOTEL_INFO>
<TRANSACTION_DATA/>
</ORDER_INFO>
</REQUEST_DATA>
</TIMAREQUEST>
test program:
package test;
* Test.java
* Version information
* Mar 11, 2003 5:36:46 PM
* Copyright notice
* @author cboyd
* @version
public class Test extends TestCase {
* Constructor for Test.
* @param arg0
public Test(String arg0) {
super(arg0);
public void testUnmarshall() {
try {
JAXBContext context = JAXBContext.newInstance("test");
Unmarshaller unmarshaller = context.createUnmarshaller();
unmarshaller.unmarshal(new java.io.FileInputStream("TIMAREQUEST.xml"));
} catch (JAXBException e) {
fail("failed to unmarshall: " + e.getMessage());
} catch (Throwable e) {
fail("failed to unmarshall: " + e.getMessage());
Thank you. -
Order 3 different calendar with Iphoto 09
I'm trying to order my first Iphoto calendar. But I made 3 different calendars and I'd like to make a unique order and pay only one shipping for all the 3 of them.
How can I do this? If I press the button "buy calendar" and then "buy now" am I allowed to add another calendar later at the same order?
thanks,
ciao ciao
ziabettaNo
http://www.apple.com/support/photoservices/ordering_options/
That is not possible - only identical products can be ordered on one order
Can I combine my orders to save on shipping?
Apple does not have a way to combine orders. Due to the highly-automated nature of our system it is not possible to make any changes to an order once it has been placed. (You can cancel you order within 90 minutes of placing it; read our Cancellation Policy for more information).
LN -
How i can return money which were paid for increase in volume of storage in iCloud
How i can return money which were paid for increase in volume of storage in iCloud
The following link to Apple's iCloud storage upgrade cancellation policy may help: http://support.apple.com/kb/PH12798
-
I accidently bought a music video on iTunes, and I can't find the receipt. How can I exchange the purchase?
sorry but ...
roaminggnome wrote:
"CANCELLATION POLICY
All Sales are final. The iTunes Store service commences immediately when you begin to download content from the iTunes Store and you will not have a right to cancel your contract once the service commences."
http://www.apple.com/legal/itunes/ca/terms.html
JGG -
HT4759 Why not support office 2003. I will NEVER switch to 2007.
Why not support office 2003 on the icloud.
While you are busy bashing ATT and praising your current service provider, take a look at your current providers cancelation policy. I can guarantee if you got a bundled deal, you also have a 1-2 year contract with a cancelation penalty.
I was, like yourself, unhappy with Uverse, which sold to Frontier. The Internet was intolerable. So I switched to Cox internet. Since I only moved my internet service, I wasn't charged an early termination fee, but lost the bundled discount. Since I didn't bundle with Cox, I also didn't get an introductory price or bundle discount.
I'm fine with that. I am under no obligation with Cox and only a few months left with Frontier TV. -
Droid Razr Maxx Screen Cracked
Upgraded to the Maxx from the Droid X in April. Bought the Otter Box Commuter. Went to Verizon store in June due to poor reception (low bars) and frequent data (both WiFi and LTE) connection drops. Store rep told me it was a problem with the simm and swapped the card- no questions no charge. No improvement. Because I wasn’t actually dropping calls, I chalked it up to the phone model and didn’t go back to the store or CS regarding a replacement. BIG MISTAKE> Two days ago I made a call and put the Maxx (in the otterbox) in the front pocket of my loosely fitting shorts as I was standing in line at a store. I felt the phone vibrate as I got my food, put the tray on the table and retrieved the phone from my pocket before I sat down and the phone display would not light up. The phone was also unusually hot to the touch. I looked closer and found the inside screen cracked. There was no crushing, dropping, or impact of any kind. The phone was in the otterbox, screen side against my thigh, in my pocket. The screen has multiple cracks under the gorilla glass. I went to the Verizon store yesterday and the rep said he’d heard it about ‘digitizers’ cracking without impact before. He told me to read the forums because it’s a known issue, and then call CS about the defect because I have no insurance (didn’t think I needed it because I’m careful, I bought the case, and the Droid X was built like a sherman tank). I found many posts here and elsewhere about my issue. I called Verizon CS and to her credit the woman I spoke with was phenomenal. She explained that she would send a replacement phone. She then said she was worried about me being charged up to $300 if the phone showed signs of damage upon inspection. She told me that warranty replacements are not ALWAYS inspected thoroughly, but that an impending charge was a possibility. I was adamant the phone was defective as there was no evidence of impact on the outside glass itself. I referenced the forms here and that many people are complaining of the same issue. She told me that, if I was charged, to call back and refute it. She then proceeded to review my data usages and adjust my contract accordingly to save me about $20 per month. I agreed to the warranty replacement and new phone was shipped yesterday to arrive on 9/27 via USPS. I was informed that a box/label would be sent and I would have to mail my defective phone within 5 business days of receiving the box. I am still able to use the phone to make calls with my car’s Bluetooth. Now I am waiting for the box and new phone to arrive. I’ll send the defective one in and follow the CS rep’s advice to “keep my fingers crossed” with regard to whether or not the phone will be flagged as damaged. If so and I am charged, it will appear on my November bill. I’m hoping for the best, but dubiously expecting to make a frustrating phone call around Election Day. I figure, if I am charged the $300, I can subtract $200 due to the savings off my bill from the account adjustment. And, not having to deal with Motorola refusing to fix it will be worth the other $100. Having the phone repaired by Motorola isn’t an option because I don’t want to be without it for 2 weeks on top of the costs I would incur. I sat down and compared the Maxx to my old X and the difference is remarkable. The X case is metal and minus the Kevlar back, the Razr is plastic. If I do receive a replacement, I expect the new Maxx to break before my contract is up NEXT December. The Razr is lighter and thinner than my old X. But I can’t in good conscience upgrade to another Moto phone- warranty or not, I want a quality product for my money. My question is, has anyone with this or a similar issue had luck with a warranty replacement? What are my chances?
What you experienced is the reason i have T.E.C. on both of my Maxx's it's a little more Money that comes out of the Pocket at bill Paying time but having it kind of pays off in the Long Run..
Here is How T.E.C. Covers a Phone or Tab.. Via the Verizon Web Site
http://support.verizonwireless.com/clc/features/calling_features/equipment_protection.html
Total Equipment Coverage
Back to previous page
Total Equipment Coverage* offers combines the benefits of Asurion’s Wireless Phone Protection with the Verizon Wireless Extended Warranty program and is now enhanced with Asurion’s Mobile Recovery on compatible devices. If your device or covered accessories are lost, stolen, damaged or experience a mechanical or electrical defect after the manufacturer’s warranty expires, you are protected.
Phones
$6.99 per month per covered phone.
$45 non-refundable deductible per approved claim.
2 replacements in a 12-month period with an equipment maximum of $400 per claim (in New York, 2 claims per policy year)
Advanced Devices
$6.99 per month per covered device.
$99 non-refundable deductible per approved claim.
2 replacements in a 12-month period with an equipment maximum of $1500 per claim (in New York, 2 claims per policy year)
Tablet (Not available for Motorola XOOM and Xyboard)
$9.99 per month per covered device.
$149 non-refundable deductible (Tablets) per approved claim.
2 replacements in a 12-month period with an equipment maximum of $1500 per claim (in New York, 2 claims per policy year)
Other Devices
$9.99 per month per covered device
$169 non-refundable deductible (8GB, 16GB iPhone® 4 and 16GB iPhone® 4S) per approved claim
$199 non-refundable deductible (32GB iPhone® 4 and 32GB, 64GB iPhone® 4S) per approved claim
2 Replacements in a 12-month period with an equipment maximum of $1500 per claim (in New York, 2 claims per policy year)
Replacement devices may be remanufactured equipment. If the same model is not available, a comparable model will be provided. You may cancel at any time and receive a prorated refund of your monthly fee.
For a list of equipment in the Phones, Advanced Device and Tablet programs, please visit Asurion's website or call Asurion at (888) 881-2622.
Mobile Recovery**Mobile Recovery is an application included with Total Equipment Coverage, at no additional cost (data charges may apply for the download and use of Mobile Recovery). Mobile Recovery allows you to:
Locate a lost device (location shown geographically on a map)
Sound a phone alarm to find a lost device
Remotely lock a device to secure your data
Remotely wipe a device’s contacts to protect your privacy
Once enrolled in Total Equipment Coverage, you can download the Mobile Recovery application from www.MyMobileRecovery.com. Installation and setup take just a few minutes.
To prevent the permanent loss of contacts, the use of Backup Assistant is strongly recommended in conjunction with Mobile Recovery. Mobile Recovery is unable to secure or wipe information stored on any removable memory source (i.e., memory cards).Asurion Wireless Phone Protection Asurion, a third-party licensed insurance agency, offers insurance coverage for your wireless device and certain standard accessories. If you have Wireless Phone Protection and your device is lost, stolen or accidentally damaged (including liquid and physical damage), you may file your claim with the Asurion within 60 days of the incident and the device will be replaced upon claim approval. To make an insurance claim online or to obtain Asurion’s Wireless Phone Protection Brochure (including all terms and conditions), please visit Asurion's website or call Asurion at (888) 881-2622. Asurion Wireless Phone protection is part of Total Equipment Coverage and is also sold separately.
Phones
$5.18 per month per covered phone.
$45 non-refundable deductible per approved claim.
Equipment maximum limit: $400 per completed claim.
Advanced Devices
$5.18 per month per covered device.
$99 non-refundable deductible per approved claim.
Equipment maximum limit: $1500 per completed claim.
Tablets
$8.18 per month per covered device.
$149 non-refundable deductible per approved claim.
Equipment maximum limit is $1500 per completed claim.
Other Devices
$8.18 per month per covered device.
$169 non-refundable deductible (8GB, 16GB iPhone® 4 and 16GB iPhone 4S) per approved claim.
$199 non-refundable deductible (32GB iPhone 4 and 32GB, 64GB iPhone 4S) per approved claim.
Equipment maximum limit: $1500 per completed claim.
For a list of equipment in the Phones and Advanced Devices programs, please visit Asurion's website or call Asurion at (888) 881-2622.
Claim Limits: 2 Claims in a 12-month period (In New York, 2 claim limit is per policy year).
Asurion may fulfill claims with new or remanufactured equipment. In general, claims are fulfilled with the same make and model you claim. If this is not possible, a like-kind make and model will be substituted. Color, feature and accessory compatibility are not guaranteed.
Cancellation Policy: You may cancel your coverage at any time and receive a pro-rated refund of your unused premium.
Extended Warranty* provides convenient coverage against mechanical or electrical defects after the manufacturer’s warranty expires. You will receive a Certified Like-New Replacement of the same or comparable model. The monthly cost is $1.99 per device. Verizon Wireless Extended Warranty is part of the Total Equipment Coverage bundle or sold separately.
Verizon Wireless customers activating new equipment can only enroll at the point of activation or within 30 days of new equipment activation.
*Total Equipment Coverage and Extended Warranty are not available in Florida. Florida customers receive extended warranty coverage under the Asurion Wireless Phone Protection policy.
**Not all devices are compatible. View a list of compatible devices.
Extended Warranty Terms and Conditions
How to Get It
For any of these programs, Verizon Wireless customers can only enroll within 30 days of the following:
New account activation with new equipment.
Upgrade with new equipment purchase.
To enroll in any of these programs, customers should contact Verizon Wireless Customer Service at (800) 922-0204 or visit any Verizon Wireless retail store location; or to enroll in the Asurion Wireless Phone Protection program only, customers should call Asurion at (888) 881-2622.
How to Use It
Extended Warranty:
If you are enrolled in either Total Equipment Coverage or the Extended Warranty program, call (866) 406-5154 (toll free from a landline phone) and we'll diagnose the issue with you right over the phone. You may also visit any Verizon Wireless store to diagnose and address the problem with your wireless device. With Total Equipment Coverage and Extended Warranty defective devices after the manufacturer’s warranty will be replaced for free with a Certified Like-New Replacement. Contact Verizon Wireless at (866) 406-5154
Asurion Wireless Phone Protection:
First - If your equipment is lost or stolen, sign in to My Verizon online, and choose the 'Suspend/Resume Service' link under Quick Links on the overview page. You will then be guided through the steps to either Suspend or Resume your service. [You can also dial (800) 922-0204 (from any phone) and complete this task via our Interactive Voice Response (IVR)].
If you have Total Equipment Coverage and have the Mobile Recovery application please visit www.MyMobileRecovery.com to attempt to locate and lock your device or wipe your contacts before suspending your service.
Next you will need to file an insurance claim:
The fastest and easiest way to file is online or through My Verizon.
You can also contact Asurion Customer Care at (888) 881-2622.
Top Questions
How do I replace my lost, accidentally damaged or stolen device if I have equipment protection?
I have Total Equipment Coverage or Extended Warranty. What do I do if my device has an electrical or mechanical defect after the manufacturer’s warranty has expired?
Does Verizon Wireless offer Total Equipment Coverage against lost/stolen/damaged and defective equipment?
How do I replace my lost/stolen/damaged or defective wireless device if I am not enrolled in any of the Equipment Protection Programs?
If I file a claim through Total Equipment Coverage or Wireless Phone Protection, how quickly will I receive my replacement device?
All FAQs
Important Information
Extended Limited Warranty or Service Contract
Asurion Wireless Phone Protection Terms and Conditions
For Asurion Wireless Phone Protection Terms and Conditions, please call Asurion Customer Service at (888) 881-2622 or visit Asurion's website. -
Why I will NEVER recommend AT&T to my family, friends or coworkers
I recently moved and as a loyal AT&T customer I decided to move my Uverse and Internet services with me. As anyone who has ever moved can empathize, I had an inordinate amount of things on my plate, on top of running my own business. I was dissatisfied with my internet service from the first couple of weeks and planned on calling to get - I hoped - some options to upgrade. So I called AT&T customer support three weeks ago and was told the package I could upgrade to would only give me up to 24Mbps of internet speed, and that was just the maximum, not a guaranteed minimum. That was only 2Mbps faster than was I was experiencing at the time, which I knew would not be sufficient. It was faster to run the internet on my wireless network rather than using Wi-Fi to browse the internet on my phone. Similar experience on my laptop, desktop and iPad. I didn't want to switch, but I didn't have a choice as AT&T wasn't offering a solution to the internet problem. It wasn't until two weeks ago, about two months into the service, that I was able to get around to finding another provider who offered over four times the speed of internet! I signed up immediately. As a business owner it is imperative for me to have a fast internet connection to keep in touch with clients. AT&T unfortunately could not offer me the service I needed. Reluctantly, I spent another half day getting new services installed and going through that whole experience again. I would have liked to avoid that if possible, but as I mentioned, the AT&T internet was so poor I just didn't have a choice. Although I had to go through the inconvenience of having new services installed, I'm glad I did because my internet service has tremendously improved! When I called AT&T to explain the situation and cancel my services I was basically told that I waited too long to cancel (over one month) and would be charged a $165 cancellation fee. I implored with them to understand my position as a consumer, a business owner, and a new home owner. They would not. At one point, the manager Jennifer basically told me, “Why didn’t you call sooner? If you hadn’t waited this long you could have cancelled without penalty. We’re already two months in. There’s nothing I can do for you.” I found her response to be rude and insensitive. She doesn't know what I have going on daily. Who is she to ask me why I didn't call sooner? She should simply help me solve the issue and take into consideration that I was a loyal customer for over two years before this - even after my bill fluctuated without warning on numerous occasions - but that's yet another story! I will pay the $165 fee, which will pale in comparison to the cost of losing potential business from my friends, family, and co-workers, as I’ll be sure to tell them about this negative customer experience. What a lack of appreciation for customer loyalty. Sorely disappointed in you, AT&T. You’re better than this.
While you are busy bashing ATT and praising your current service provider, take a look at your current providers cancelation policy. I can guarantee if you got a bundled deal, you also have a 1-2 year contract with a cancelation penalty.
I was, like yourself, unhappy with Uverse, which sold to Frontier. The Internet was intolerable. So I switched to Cox internet. Since I only moved my internet service, I wasn't charged an early termination fee, but lost the bundled discount. Since I didn't bundle with Cox, I also didn't get an introductory price or bundle discount.
I'm fine with that. I am under no obligation with Cox and only a few months left with Frontier TV.
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