Cancel / reverse billing document cancellation document?

Is it possible to configure where we can cancel the billing document cancellation document?
Right now, if we cancel a billing doc using vf11 we get a new cancellation document generated.  If we try to cancel that, the system says cancellation of this type not allowed.
Will it work if we configure to allow a cancellation document type on a cancellation billing document?
My problem is a cancellation document was created that is incorrect and can't be fixed - work order used is closed and they cannot open it back up.  So this document is stuck unless I can somehow reverse or cancel it.
Thanks gurus - will promptly award pts for resolution.

Thanks for checking - the original bill did not have the same issue. It was done some time ago using the same work order number as a reference that it posted to successfully.
Since that time, that work order has been closed completely and allows no further postings to it.
For some reason, a cancellation vf11 was attempted on that original bill & it tried to post back to that original order # in the cancel.  Since it had been closed, we run into this as there's no way to update that order # since it just uses the original one.  So now we have a cancellation document failed in accounting due to this message and can't fix it.
A credit memo should have been done due to the order status but they did vf11 anyhow and we're left with this problem.
Thanks much gurus

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