Canceled Journal Recon Transaction Displays in Customer Ledger

Question

Hi Everyone,
Good day!
I got this issue from my client. The Journal Reconciliation transaction displays in their customer ledger. This transaction is created from internal reconciliation between two Customers. The invoice of customer 1 is reconciled against the incoming payment transaction of customer 2. SAP usually creates JR or journal reconciliation transaction when 2 or more BPs are involved. Now, they have to cancel that reconciliation due to wrong tagging of invoice. Upon canceling the reconciliation using the Manage Previous Reconciliation in SAP 8.82 PL13, the JR created from that internal recon displays in the customer ledger and unfortunately cannot be reconciled anymore.
Ledger of Customer 1 BEFORE internal recon:
     DocType          BP                         Amount
          IN               Customer 1              5000
Ledger of Customer 2 BEFORE internal recon:
     DocType          BP                         Amount
       RC                Customer 2               (5000)
Entry in Internal Reconciliation
     DocType          BP                         Amount
          IN               Customer 1               5000
          RC              Customer 2               (5000)
          JR               Customer 1               (5000)
          JR               Customer 2               5000
Suppose to be, no more line items can be seen from the ledgers of two Customers since it is already reconciled. But when they canceled the reconciliation, here's the result.
Ledger of Customer 1 AFTER cancellation of internal recon:
    DocType          BP                         Amount
          IN               Customer 1              5000
          JR               Customer 1             (5000)
Ledger of Customer 2 AFTER cancellation of internal recon:
     DocType          BP                         Amount
       RC                Customer 2               (5000)
       JR                 Customer 2               5000
I hope you could help me with this. I already tried such scenario in my unit but it doesn't show the JR transaction when I canceled a previous reconciliation. I am using SAP 9.0 PL12.
Thank you.
Alven

Answer 1

No one able to answer my question. Fortunately, I've read a SAP note yesterday and such was released last August 18. The problem above is a program error and was already fixed in v9.0 My client still uses 8.82.
Please click the link below for details.
http://service.sap.com/sap/support/notes/1841491
Regards,
Alven