Candy crush horror and thieves NO REPAIR AND NO SUPPORT App Store is useless too

For months now I've sent over 100 emails complaining about Candy Crush not working properly. I've received NO HELP. 0% besides automatic emails to watch the same videos. I've sent them screen pictures SEVERAL times. They reply with the exact same email videos and screen shots. I've send numerous in the past 5 months and STILL NO REPAIR. Update and restore doesn't work and yet they want mè to send more money. APP STORE is HORRIBLE IN HELPING too. WHERE IS SUPPORT!!! I've demanded refund and no one has responded. APPLE CUSTOMER SERVICE HAS BECOME THE WORST. MAKES ANDROID PHONES LOOK LIKE DIAMONDS. Candy crush is stocks should tank and everyone should report to BBB

On the technical point, Apple is the only party able to grant a refund. If they have refused, then I'm afraid no one here can help you. Good luck.
As to alerting others, this is not really the place for it. But for the sake of clarity, what are the issues you are having with the app that warrant spending the time to send over 100 emails?

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I just updated to the new software and now my app Store is not working It is just a white blank page

I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?

I'm having a similar problem.
New iPad with iOS6 just downloaded.
I cannot purchase any new items from the new Apple Store now!
It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
This is not good Apple!!
Looks as if I will have to use my iPad One to purchase from the Apple Store.

I updated my ad to iOS 6 and now my App Store app does not work, how can I get it back

I updated my iPad 2 with the latest iOS 6 and now my App Store application does not work right. The only part that does work is the genius, and the purchased, but I cannot search for any new apps now have the categories come up. I don't know how else to search for apps, and I don't know how to download this as it was pre installed.

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off".

Updated my mac to mountain lion 10.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install? Can anyone help me?

updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?

It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0

I have updated to ios 5 and now my app store and itunes is all in japanese how do i get it back to english

I have just updated my iphone software to iOS5 and now my app store and itunes on my phone is all in japanese characters!! how do i get it back to english as i dont know how much my apps are and what buttons im pressing?!?

I have the same problem! Let me know if you manage to sort it out. My iPad did the same thing but to full restore from iTunes sorted that out. Have you tried that? No such luck with my iPhone.

Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.

HT1689 I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?

I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?

BRAWO!!!! It solves the problem.
Just hope that i would not be forced to download free Apps every thir day.
Here by us in South Africa, downloads is costing one.
Anyhow, thank you once more.

Hi, Can we make a Bootable DVD of Mac OS X Lion which is purchased and downloaded from App Store. Thanks

Hi, Can we make a Bootable DVD of Mac OS X Lion which is purchased and downloaded from App Store. Thanks

http://arstechnica.com/apple/2012/07/how-to-create-a-bootable-backup-mountain-li on-install-disk/

Please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer. For example one message box i got says: Your Apple ID has been disabled. But the itunes guy says, he cant help me. Who can?

please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?

Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD.

Since upgrade to ios6 l have been having problem with wifi connection and connecting to App Store and iTunes store

Q since upgrade to iOS6 l have been having problem with wifi connection and getting into App Store and itunes

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I upgraded to iOS 6.1.3 and now the app store and iTunes "Cannot connect to iTunes Store". Help?

I upgraded to my iPod Touch to iOS 6.1.3 and now the app store and iTunes "Cannot connect to iTunes Store". Help?

this will sound odd... but make sure your time zone is set correctly.... SETTING, GENERAL, DATE & TIME and make sure SET AUTOMATICALLY is turned ON... i had a similar problem and this fixed it.... good luck

Apple charged me 8 times $1 while changing the country and purchase from app stores. Help pls

Hi all
Apple charged me 8 times $1 while changing the country and purchase from app stores.
Help pls, I want my money back

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Just purchased an imac and in the app store the persons namekeeps poppin up, how do i delete his info?

just purchased a used imac and in the app store the other persons name keeps poppin up. how do i delete that?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You can sign out and sign into MAS accounts using the Store menu of the App Store app.
If you are seeing the original owner's Apple ID when you try to update 3rd party apps installed on your Mac, you should delete all 3rd party apps as the Licensed Copy End User License Agreement does not allow the owner to legally transfer this content to you*.
If you are encountering the original owner's Apple ID in conjuction with the installed version of OS X or the pre-bundled iLife apps, you will need to contact iTunes Customer Service and ask that they transfer your issue to the Account Security Team to release the software from the original owner's ID, so that you may accept the software into your own ID account.
*The exception to this would be that the original owner is an immediatel family relative; father, mother or sibling and you reside together in the same household

I have downloaded Mavericks and yet the App store shows "download" under purchases. Why? Do I keep downloading?

I have previously downloaded Mavericks and yet the App store shows "download" I did and now I have done it twice. Today i noticed that 4 apps were marked update and yet they have been updated earlier. Why does it still say "download"

It will allow you to download again, but you do not have to do so.
If you Sign Out and then Sign In does it still show these status marks? Do you get the update red badge on the App Store icon, or only in the Purchases area?

I updated the iOS and now my App Store is showing prices in yen. How do I change the apps store back to the us version.

I updated the iOS and now my App Store is showing prices in yen. How do I change the apps store back to the us version.

Change to US Store
1. App Store>Featured>Apple ID (at bottom of page)
2. Tap on Apple ID>View Apple ID
4. Enter your password
5. Country/Region>Change Country or Region

Candy crush horror and thieves NO REPAIR AND NO SUPPORT App Store is useless too

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