Cannot catch error from SessionManagerAdobeHostedServices

I just got the following error in the client:
Error: error getting ticket: [Event type="error" bubbles=false cancelable=false eventPhase=2]
     at com.adobe.rtc.session.managers::SessionManagerAdobeHostedServices/onTicketError()
     at flash.events::EventDispatcher/dispatchEventFunction()
     at flash.events::EventDispatcher/dispatchEvent()
     at com.adobe.rtc.session.sessionClasses::SingleUseTicketService/sendRequest()
     at com.adobe.rtc.session.managers::SessionManagerAdobeHostedServices/onMeetingInfo()
     at flash.events::EventDispatcher/dispatchEventFunction()
     at flash.events::EventDispatcher/dispatchEvent()
     at com.adobe.rtc.session.sessionClasses::MeetingInfoService/onInfoReceive()
     at com.adobe.rtc.session.sessionClasses::MeetingInfoService/onComplete()
     at flash.events::EventDispatcher/dispatchEventFunction()
     at flash.events::EventDispatcher/dispatchEvent()
     at flash.net::URLLoader/onComplete()
It seems to come from (SessionManagerAdobeHostedServices)
          protected function onTicketError(p_evt:Event):void
               throw new Error("error getting ticket: " + p_evt);
Is there a way to catch errors in event listeneres? Otherwise it's not possible to handle this error gracefully. The global error handler could resolve it somewhen in the future but we cannot jump to 10.1 yet.
The root cause was on our server that most likely emitted an invalid authentication token, so that's not an issue anymore.

Hi Mark,
If you are linking to the source files and not using swc, you can do these changes for yourself in source code of LCCS.
To catch this error as an event rather than throwing as we do by default, you can do something like
var p_error:Object = new Object();
p_error.name = "Give it a name" ;
p_error.message = "Send the message" ;
super.receiveError(p_errorObject);
inside your onTicketError function.
Just look at the code inside onSessionError function in SessionManagerAdobeHostedServices. It works similarly. This error object that you created gets converted into an event called SessionEvent.ERROR ( look at the code inside SessionManagerBase's onSessionError). SessionManagerBase is the base class for SessionManagerAdobeHostedServices.
Finally, since this event is thrown by SessionManagerBase, the connectSession catches it automatically. So, all you need to do is add a event listener to connectionSession to catch this error(look at onSessionError function inside ConnectSession.as ). And you should be able to handle this.
I haven't tried it but rather throwing you an idea. So, give it a shot.
Hope this helps
Thanks
Hironmay Basu

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    Meanwhile, in the system.log, I'm seeing error messages as follows:
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    Feb 27 22:00:15 Orwell kernel[0]: jnl: journal start/end pointers reset! (jnl 0x1a4dd7c; s 0x8e600 e 0x8e600)
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    Feb 27 22:00:42 Orwell kernel[0]: disk1s3: data underrun.
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    Feb 27 22:17:59 Orwell kernel[0]: jnl: journal start/end pointers reset! (jnl 0x1a4dd7c; s 0xdb600 e 0xdb600)
    Feb 27 22:18:22 Orwell kernel[0]: disk1s3: data underrun.
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    Thank you so much! This is greatly appreciated. SERIOUSLY, man. How long have I been searching for this? And it would be so easy to just plug it up on that that http://docs.info.apple.com/article.html?artnum=301267 page. Hello, apple. Please do this.
    I hope your hometown throws you a banquet or a parade. At the very least, buy yourself a cookie or something.
    mac   Mac OS X (10.4.5)  

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    http://docs.info.apple.com/article.html?artnum=301267

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    spinwheel when syncing, unable to sync photos, error message "the disk cannot be read from or written to" ... please help!

    Everytime I try to sync my photos to iPad or my iPhone. The sync freezes for a whilie then comes back with "the disk cannot be read from or written to". I have already exported photo library from iPhoto and readded the photos.

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    I am having a series of serious issues with my 4th gen 20gb. I have tried restoring it several times, syncing if and when it restores, then restoring it again when it tells me "disk cannot be read from or written to". Sometimes when I try restoring it i get the "unknown error 1418" message, so I disconnect the iPod and try again; sometimes it restores, sometimes it doesn't. I have also tried plain resetting it (select+menu) and that either gives me the dead smiley ipod or a folder with an exclamation point.
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    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Error: The disc cannot be read from or written to. HELP!

    We have two new Video iPods in the family... when we try to update them, we get the message: The disc cannot be read from or written to. We also cannot delete/edit the songs on the iPod. When we check certain songs to put on one iPod, but not the other, EVERY song is added -even with "only update checked files".
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    Hi all,
    I am sorry to report that I too have this same disc error problem when syncing my iPod to my iTunes library. I take no comfort in knowing that I am one of many that have this same error. I checked on the iPod lounge forum and I just couldn't count the number of users that had the same problem. There are just so many!
    I too have tried "5 r's" and I have also tried using a few "s" words and others...lol.
    It seems like there is no "fix" for this problem but I will say this: If there is no solution, then I will no longer be buying iPods. This is my third iPod that I have purchased. Which makes my Apple investment near the thousand dollar mark. That is way too much money spent to not have a functioning music player. I will be switching to another player to see if the grass is greener on the other side.
    I have been most dissappointed with this error and I will not be "recycling" this iPod for ten percent off of my next iPod purchase.

  • When syncing iToiuch I receive an error "disk cannot be read from or written to".

    When syncing iToiuch I receive an error "disk cannot be read from or written to". Sync fails at step 3 of 6.

    Sounds like a hardware problem - a bad disk or, at the very least, bad sectors on the disk in the iPod.
    There probably is not much you can do. You can try putting the iPod into disk mode and check the drive using Windows:
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  • HT4236 Syncing photos using iTunes in windows revealed this error message "iPad Jayvee cannot be synced because it cannot be read from or written to ." Please advise asap how to resolve the issue.  Thanks!

    Please advise how to resolve error message - cannot be synced because it cannot be read from or written to.

    Hello Janet,
    I would recommend this article named 'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod found here http://support.apple.com/kb/ht1207
    Outdated operating system software
    Make sure you have the latest updates for your operating system, which may include improvements for device connections. For example, many USB and FireWire improvements have been included in Windows Service Packs.Check for Mac OS X downloads. Check for Windows updates.
    Computer needs updates
    Make sure you have the latest updates available for your specific computer model (or components for home-built PCs). These are usually available for download on the support website for the maker of the PC (or component). Many USB updates are listed as "Intel chipset" or just "chipset" updates on PC manufacturer's support and download websites.
    Software interference
    Some software can interfere with iTunes, making it unable to write files to your iPod. Think about what software you have installed, and try disabling any add-ons that might be interfering with iTunes. Check your suspected software's documentation or contact the software maker if you need assistance with disabling the application. Out-of-date or incorrectly configured security software frequently causes this issue. See these steps for identifying and troubleshooting third-party security software.
    Damaged files
    If one of your music files or photos is damaged, iTunes may display one of these errors when transferring that file to the iPod. If you identify a file that is causing the error, try deleting that file and reimporting it from a backup file or from the original source. You may be able to repair files by repairing the disk (see the solutions in the next section).
    Unregistered .dll files (Windows)
    Malware or other software may cause an issue with the digital signing of Windows XP drivers. First try restoringthe iPod using the latest version of iTunes.. If you are unable to restore it or the symptom reappears, follow the steps in this document.
    Damaged disk structure
    These errors can also appear if the format of your computer's hard drive or your iPod disk is damaged.
    To repair your computer's hard disk—Mac OS X users, read this article for instructions. Windows users, search the Help system in Windows for chkdsk to get more information on checking and repairing the disk structure.
    To repair an iPod disk—Restore the iPod or iPod shuffle using the latest version of iTunes.
    Warning: Be sure to back up your data before restoring an iPod. The restore process cannot be undone. All of your songs and files will be deleted.
    Corrupt iPod photo Cache
    If you're getting the error when transferring photos to an iPod photo, try deleting the iPod photo Cache and then starting the photo sync again.
    Lost connection
    Make sure that the connections from your computer to the iPod are snug and do not wiggle or come loose during transfers. For example, if you use the wrong size dock for your iPod, it can put strain on the connectors and cause a bad connection. See these articles for more information:
    Learn about iPod Universal Dock
    iPod Dock: Specifications
    Conflict with third-party hardware
    Third-party USB or FireWire devices may also interfere with iTunes' ability to communicate with your iPod. Remove all USB and FireWire devices except the keyboard and mouse before reconnecting your iPod to the computer.
    Bad hardware
    Hardware failure or non-compliant hardware can cause these errors. This could be an issue with iPod hardware or with the cable or dock you're using, but more often it's an issue with the USB or FireWire card or interface in your computer. Some USB and FireWire interfaces just don't work very well. If you isolate the issue to the USB or FireWire interface in your computer, you may want to try a different port, get the computer serviced, or replace the card or interface with a better one.
    If you isolate the issue to an Apple-supplied cable or dock, or the iPod itself, you can get it serviced here.
    Take care,
    Sterling

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