Cannot connect to smtp server

hi,
i have been using microsoft entourage for mac 2004 for almost a year now and have been receiving and sending email just fine until a few days ago. i checked with my ISP and they said that the problem is not with my e-mail address and to check with entourage help, which turned out to be very little help.
so, now im trying to set up my email address to use the mac mail program, and i get the same type of error- a problem the smtp server... so i have the same problem i had with entourage: i can recieve email, but not send it.
any ideas?

If you are no longer able to send messages with this account and SMTP server using Entourage (and the settings have not been changed) and the Mail.app is unable to send messages with the same account settings, this indicates there is a problem with the SMTP server settings or there is a temporary problem with the SMTP server.
The connection to the server "smtp.snet.yahoo.com" on port 25 timed out.
This error message indicates there is a problem with the SMTP server settings.
SBC has been known to make changes and not informing their customers beforehand and with both Entourage and the Mail.app not being able to send messages with the same settings, this is a strong indication the problem lies with SBC or the SMTP server settings and not with your Mac.
I would contact SBC technical support again and nicely request to speak with a supervisor or the next level up.

Similar Messages

  • Cannot connect to SMTP server using Outlook Connector

    Hi All,
    I am trying to connect outlook client to my oracle mail server in OCS. I have succefully installed the Outlook connector but when i try to connect it gives me the following error:
    The SMTP server is unavailable.
    When i click on retry it gives me the option to enter the Server name, i type the server name with fully qualified domain name. ( i can ping the server from the client pc from where i am trying to connect). But no luck at all.
    However i am able to send receive e-mail from the wb client, no issues at all, which means my SMTP server is up and running. I have also verified that listener_es process is up and running.
    Any suggestions or ideas would be highly appreciated.
    Thanks,
    Dipak.

    Hi Naqi,
    You are absolutely correct. I added the client in /etc/hosts file and it all worked well.
    Not just connecting the client but also when i telnet on port 25 i dont get the spam error.
    ALso, i have seen lots of your input on the forums and has been very helpfull.
    Thankyou so much.
    I will be attempting to migrate some of my users via export/import from .pst file. These users have about 9000 mails in their mail box. During the normal migration i had errors and couldnt migrate these users. Let me see how it goes now.
    Regards,
    Dipak

  • Macbook Pro Cannot Connect to SMTP

    I am running a 2010 MacBook Pro with OS X 10.6.8.  I use Mac Mail app to send and receive e-mail.  Since Thursday 27th Dec 2012 I have been unable to send e-mail.  I get the grey spinning wheel until the following error message appears:
    The SMTP connection to server “mail.(mydomain).co.uk” failed.
    My outgoing mail server is currently showing as offline.  In fact I have 2 e-mail accounts and both are showing as offline.  No problem receiving mail.  Connection doctor connects fine to incoming mail, but not outgoing.
    I have tried the following (plus other things) without any success:
    Checked all the details, passwords etc
    Changed ports from 25 to 465 and 587
    Checked my IP address - it is not blacklisted
    Removed and re-added e-mail account
    Telnet port 25 - it is not blocked, but appeared to successfully connect (from what I understood from checking www)
    Temporarily disabled firewall
    Re-installed Mac app
    Rebuilt mailbox
    Repaired disk permissions
    Used the repair disk utility
    Deselected SSL and changed various options within "Edit SMTP server list"
    Reset the keychain
    Tried updating software but it says no update available.
    Re-instated an old Accounts.plist (and one other file which I forget, something like com.apple.mail) from time capsule.
    I then set up a hotmail account on Mail app but had exactly the same problem, ie cannot connect with SMTP server.
    However, I set up my e-mail account on my wife's iPad with the same details and there was no problem at all, e-mail sent just fine as it does from my iPhone.  So the issue has to be with my Macbook, right?  Can anyone help before I go and spent £1250 on a new Macbook?  I'm sure I'm missing something obvious.  Thanks in advance for any advice.

    Just FYI, I've had the same problem for months now. I have been accessing my hotmail via the web, but decided to try the OS X Mail app.  I could get emails into the account with no problem but couldn't send.  I read all the blog and support entries and have tried everything they recommended, like changing my computer name to one word, without success.  Then last night, it just so happened that my broadband provider had to change out my wireless modem.  As soon as he plugged in the new one, some emails that had been in my outbasket for a month went through instantly and all of a sudden my Mail, both incoming and outgoing now work.  So I think people need to look at their router settings for the a solution to the problem. 

  • Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hello Sue,
    I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
    I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
    It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
    Michael

  • Cannot send emails - connection to SMTP server timeout

    I cannot send emails from my Thunderbird. Every time I try, an error message shows up saying that the connection to SMTP server has timed out:
    "Sending of message failed.
    The message could not be sent because the connection to SMTP server smtp.lineone.net timed out. Try again or contact your network administrator."
    I have looked at many different possible solutions and tried them, but nothing seems to be working. I have tried several different ports, failed to send in Safe Mode with Networking and Thunderbird safe mode without add-ons and tried many different settings. I have ensured that the my settings on Thunderbird match the settings that my ISP recommends. My anti-virus software is not affecting it either. Maybe there is something I am missing but I would really appreciate any suggestions!
    Here is some general info:
    Mail provider: lineone
    ISP: BT
    Anti-virus software: AVG
    OS: Windows Vista
    Thunderbird version: 31.5.0

    Hello @shredo,
    Firstly, I would suggest reading this support article: https://support.mozilla.org/en-US/kb/cannot-send-messages
    If that doesn't help, try some of these things (not sorted in any particular order):
    *Test your connection in another network. There might just be some blocked ports in your router or conflict of some sort.
    * Test your smtp settings in another email client (to ensure that they actually work). If it doesn't work, there might be some missmatch with the settings (even though you have ensured that they match), or some restriction by your router or something.
    * Apparently, compacting your thunderbird folders might help with this issue (something to do with too many "deleted", that are still there) - http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders
    I hope this helps.

  • I cannot acess some of my emails. Thunderbird keeps saying "connection to SMTP server (email adress) timed out. What does that mean? What do I do please?

    I purchased 2 new email, adresses a few weeks ago. Both were fine but a few days ago I was stopped sending and stopped receiving emails on the one. The message comes up on my screen "connection to SMTP server (followed by my email adress) timed out. That does not mean a thing to me. What should I do please?

    Thankyou.
    I had been asked by ICANN some days ago to do something but I thought it was a scam so ignored it. Most other users I have spoken to have never heard of ICANN or been asked to 'register' with them or whatever. Anyway, post writing to you I have now 'registered' with them . When I now click on my incoming email adress it just says "failed to connect to server" but why it fails I do not know.

  • I updated to mountain lion and now mail cannot connect to my server

    I updated to mountain lion and now mail cannot connect to my server.  It says check your user name and password are correct.  Well they are, and were.  Nothing has changed except the mac OS. 
    Has anyone else suffered this and knows a way around it?  Too annoying to log into my mail every 15mins via a web page anymore.
    Efforts tried to resolve this so far:
    retyped user name and password, removed account and created a new account, restarted computer, software update, searched forums.  so far all have proved unsuccessful.
    I have also written to my mail provider and am waiting for feed back from them, but if anyone has any advice it would be gratefully received.
    Many thanks,
    Mike

    Many users upgrading to Mountain Lion have run into this problem, myself included.  You likely have corrupted settings for your  "Outgoing Mail Server (SMTP)" for each of the failed Accounts.  Open Mail>go to Mail's Preferences>Accounts>select an Account in the left column to work on>then set up your Outgoing Mail Server which will INCLUDE resetting up your Password, as its asking you to.  Click on "SMTP Outgoing Mail Server" near the bottom of the Accounts window while your mail account is highlighted in the left hand column.  When you click on SMTP... you will see a drop down box icon offered at the right side of the line.  Click it and then select at the bottom of the the list "Edit SMTP Mail Server".  Fill in the required settings for your ISP mail account using their recommended settings.

  • My e-mails are not sending. "connection to SMTP server timed out." How do I get this working?

    As of yesterday, I am receiving e-mails fine; however, unable to send. Everytime I try to send an e-mail, I get "Sending of message failed. The message could not be sent because the connection to SMTP server (my mail address) timed out. Try again or contact your network administrator.
    I received help from lunarpages (they host my domain); however, they were unable to resolve the issue. They suggested something is blocking IP, or need to update Thunderbird, or there's a firewall there...
    Help!!!
    My clients are waiting for responses to e-mails!
    Thank you.

    To diagnose problems with Thunderbird, try one of the following:
    *Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
    *Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
    ; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.

  • Sharepoint list dataheet view error "Cannot connect to the server at this time. You can continue working with this list, but some data may not be available"

    I have a List which is having around 14000 items in it.while opening that list in datasheet view it is giving error .
    Below is a summary of the issue:
    After selecting datasheet view beow error occurs:
        "Cannot connect to the server at this time.  You can continue working with this list, but some data may not be available."
        "Unable to retrieve all data."
        The item counts displays say 100 out of 14000 items.
    Exporting List to excel is giving only 2000 records out of 14000 records.
    Other Observations   -  
    This is happening to only one list on the site .There are other lists in the site whose no. of records is equal to 8000 to 9000.They are working absolutely fine without any error.
    Also, If I am saving this list as a template and creating another list with it ,then it is working absolutely fine with 14000 records,so the issue does not seem to be related with no. of records as the template list is working fine.
    I have checked the Alternate access mapping setting ,its fine.
    It should not be related to lookup,datefield or any other column as the list created from it template is working fine with all these columns.
    I checked below links also ,but doesn't seem to work in my case.
    http://social.technet.microsoft.com/forums/en-US/sharepointadminprevious/thread/974b9168-f548-409b-a7f9-a79b9fdd4c50/
    http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/thread/87077dd8-a329-48e8-b42d-d0a8bf87b082
    http://social.msdn.microsoft.com/Forums/en-US/sharepointgeneral/thread/dc757598-f670-4229-9f8a-07656346b9b0

    I have spent two days to resolve this issue. Microsoft has released two KBs with reference to this issue...but are not appearing in search results at the top.
    I am sharing my finding.
    1. First install the
    KB2552989 (Hopefully you might have already installed it. The KB detetcts it and informs the user.)
    2. Then update registry by adding new key for data fetch timeout as mentioned inKB2553007
    These two steps resolved the issue in our environment. Hope it might help others as well.
    Pradip T. ------------- MCTS(SharePoint 2010/Web)|MCPD(Web Development) https://www.mcpvirtualbusinesscard.com/VBCServer/paddytakate/profile

  • Cannot connect to smtp sever in Mail or Eudora

    Hi All,
    I've been reading the forums all afternoon and although there are a lot of similar problems none exactly like mine (or, no solutions that fixed mine!) After a hard drive failure I'm trying to set up Mail with my godaddy account. I can receive, but not send. In the activity window there are two spinning barber poles:
    Delivering message (connecting to server "smtp.secureserver.net")
    Checking account (connecting to server "smtp.secureserver.net")
    But after a short time a third message blinks something about "writing to disk." It doesn't last long enough to read the details.
    I tried the "perfect godaddy settings" I found in another thread but they didn't work. And then (and I suppose this is significant) I gave up and switched to Eudora and the same thing happened- I can receive but not send.
    Any suggestions?

    OK, I discarded the reference to the network as well as the half dozen or so smtp servers I've tried over the course of the day. I still can't change the network (airport) password. I type in the new one and get the message NetCfg wants permission to change access permissions of item PPP Password in your keychain" If I click allow, it goes back to what it was. EEEK!
    And I still can't send email - same thing, can't connect to SMTP server.
    Suppose I just chuck all this and upgrade to leopard (which I was thinking of doing when my hard drive crashed.) Will all these troublesome settings remain or can I start anew?

  • Can't save BISM file pointing to excel sheet (data source). ErrMsg: "There were errors found while validating the page: Cannot connect to the server or database."

    Hi,
    Me and a collegue is administrering our new enterprise BI portal in SharePoint 2013 (On Premise) and have a problem with using a specific Excel file including general ledger data as data source through a BISM file.
    This particular BISM file can't be saved without getting the error message "There were errors found while validating the page: Cannot connect to the server or database."
    BISM files against other Excel sheets and sources (for example SSAS tabular databases) works well.
    Can anyone help us pinpointing whats wrong here, this is a really important stakeholder in our organization requesting this reporting?
    Cheers!

    Hi E.SWARD ,
    My self created a Power pivot excel then i want to use this excel to create BI file . Still i am getting the same error . Pls help me to resolve this issue
    Cannot connect to the server or database.
    I am getting the similar error , if i use Tabular analysis server instance .
    Subhash

  • My mini iPad will not connect to the internet. Getting a message that it cannot connect to the server.  What is this and how do I fix it?

    My mini iPad suddenly will not connect to the internet or retrieve my email.  I'm getting an error message that says "cannot connect to the server".  How do I fix this?

    Nevermind.  I found the answer from someone else's question.  Thank you.

  • The restor pocess did not succeed because your computer cannot connect to the server - Windows Server 2012 R2 Essentials Experience

    Hi all
    I've been running Windows Server 2012 R2 with the Essentials Experience in test for a Windows 8.1 client environment, on an HP ProLiant MicroServer N54L. Overall I've found the Essential Experience set-up over WHS2011 and WHSv1 okay; still looking to extract
    any real value over the former versions.
    This box has been up and running for a few months now, with client backups of a Win 8.1 box scheduled and running successfully every day. However when trying to conduct any file restores from the backups, to the client, I receive an error dialog once I go
    through motions from the Dashboard:
    On the 'Devices' tab, right-click the appropriate client and select 'Restore files or folders for the computer'
    'Restore Files of Folders' dialog pops up, asking me to 'Choose a backup' from the list of all the backups that have run
    Select any one in the list - have tried numerous backups; automatic, manual, etc. same result every time
    Brings up the dialog to 'Choose a volume', choose either C: or D: partitions of the same fixed drive - again, no difference which one I choose, the outcome is the same
    'Opening the volume' dialog starts, with progress bar, runs to about 4% complete the pops up the dialog 'The restore process did not succeed'. Full error in the dialog, "The restore process did not succeed because your computer cannot connect to the
    server. Make sure that the computer is connected to the networkm and then try again
    If my computer cannot connect to the server - how can I get that far? How can I open the dashboard, select a client, select from a list of backups, select a volume to restore, etc. What is going on here?

    Hi,
    Please check if a "host" entry for the server is added to the client. For more detailed information, please refer to the threads below:
    Unable to Restore files or folders from a Client Backup
    http://social.technet.microsoft.com/Forums/en-US/d1d001bd-20c5-4f09-861d-526c31567963/unable-to-restore-files-or-folders-from-a-client-backup
    Can't restore anything
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/98e269b5-2bd1-449e-a213-e386ae15266f/cant-restore-anything?forum=winserveressentials
    Regards,
    Mandy
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • HT1420 I am trying to rent a movie on my Apple TV and I keep getting the error message "Apple TV cannot connect to the server"  What can I do to correct this problem?

    Why does my Apple TV keep giving me the message "Apple TV cannot connect to the server" when I try and rent a movie to watch?

    Hello dprice3885,
    Thanks for using Apple Support Communities.
    Take a look at the Wi-Fi troubleshooting since you can access the network but not the content.
    Apple TV: Basic troubleshooting
    http://support.apple.com/kb/HT6106
    Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS4546
    Have a nice day,
    Mario

  • Error message received submitting form via email - "Acrobat cannot connect to the server"

    Some of my users are unable to submit form data.  The forms are set up to be submitted via email and only a few of the users are effected.  They have installed the latest versions of both Acrobat and Adobe Reader.
    "Acrobat cannot connect to the server, but will automatically submit your form once the server is online.  You can check tracker for the status of this submission."
    "You have already submitted the data on this form and it is waiting to be sent.  Further changes are not allowed until the prior data is sent."
    I know that this question has been asked before, but there has not been a response.  This is very frustrating.
    Thanks for any help or sugesstions.

    I have this exact same error, but also have not yet found a workaround.
    Only sporatic users get the error, and I've been unable to duplicate it from my machine.  I am on Adobe Reader v 10.1.2.
    Actually I can get around the error if I were to downgrade to Adobe v9, but that is a bandaid fix - not really a secure answer.

Maybe you are looking for

  • How do i share music between two iphone 4s , but not downloaded apps ?

    i am trying to sync mine & my partners phones so that we can share itunes between both phones, i have set up 1 itunes account (using my apple id) & we each have a icloud account, i have managed to get the music to appear on both phones but it also br

  • Urgent - Migrate data from Excel sheets

    Hello all.. I want to move data from excel sheets into oracle9i Database I have a bout 50 table with average of 5000 row per table How could I do it I will be so obligated if you could detail it for me Thanks in advance

  • Oracle.xml.parser.v2.XPathException: Extension function error: Method not f

    Hi all, When I am trying to call an external java function in XSLT it is throwing the following exception . Exception in thread "main" oracle.xml.parser.v2.XPathException: Extension functi on error: Method not found 'getValue' at oracle.xml.parser.v2

  • Unknown Device Event Type from a router

    Hi, I just included my first router within the reporting devices and decided to take a look at the raw events coming in to the MARS. To my surprise I see just two types of events : - Generic IOS syslog - Unknown Device Event Type This second one look

  • No batch in second company code

    Hi, I have very specific requirement i.e. i am maintaining batch for a material in plant 1000 in company code 1000. This company code has already been implemented. Now i do't want batch management for the same  material in plant 2000 in company code